CHAPTER 1:
Understanding the Facts of Life for Executives
CHAPTER 2:
Preparing the Leadership
CHAPTER 3:
Questions Every Project Manager Really Needs Answered
CHAPTER 4:
Establishing the Relationship and Managing Up the Organization
CHAPTER 5:
Working with the Executive Sponsor to Understand the Project
CHAPTER 6:
Reviewing the Stakeholder Analysis with Your Sponsor
CHAPTER 7:
Listening Styles and How Using Them Effectively Helps You to Engage an Executive
CHAPTER 8:
Your Attitude and Its Role in Engaging an Executive
CHAPTER 9:
Preparing Sponsors for Their Role
CHAPTER 10:
Clearly Establishing the Communication Channels to Stakeholders
CHAPTER 11:
Creating Internal and External Communications with the Sponsor
CHAPTER 12:
Using Deputies of Executives Effectively
CHAPTER 13:
Executing Risk Mitigation Strategies and Executive Sponsor Support
CHAPTER 14:
Addressing Scope with the Sponsor
CHAPTER 15:
Providing Options and Recommendations for Key Decisions
CHAPTER 16:
Communicating Problems and Issues with the Sponsor
CHAPTER 17:
Communicating with Operations Using the Sponsor
CHAPTER 18:
Using the Sponsor to Gain Operations Support
CHAPTER 19:
Getting Help with Cross-Functional Issues
CHAPTER 20:
Navigating the Political Waters
CHAPTER 21:
Engaging Senior Managers When You Have a Multinational, Cross-Cultural Project
CHAPTER 22:
Handling Competition with Other Initiatives
Notes
Index
Free Sample from Communications Skills for Project Managers
About AMACOM