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by Gail B. Nayowith, Jesse Feiler
THE NONPROFIT RISK BOOK
Cover
Title Page
Copyright
Contents
Part I: Nonprofit Risk and Mitigation
Chapter 1: Thinking About Risk
What’s Special About Nonprofit Risk?
The Nonprofit Business Model Creates Risks for Many Nonprofit Organizations
6 Common Warning Signs of Underlying Risk
What Is Risk?
Types of Risk
Dimensions of Risk
Categories of Risk
5 Operating Risks in Key Organizational Pillars
Why Nonprofit Enterprise Risk Management Matters
Risk Profile
Appetite for Risk
Summary
Chapter 2: Getting Started with Enterprise Risk Management
Defining Enterprise Risk Management
Getting Started with Enterprise Risk Management
Teeing Up the ERM Planning Process
Stage 1. Readiness and Rollout
Step 1. Taking Stock of Your Organization and Its Readiness for ERM
Step 2. Find Champions and Build a Team
Step 3. Engage Managers, Staff, and Board in Risk Assessment
Step 4. Frame out the Process
Stage 2. Risk Identification and Assessment
Step 1. Risk Identification
Step 2. Risk Assessment
Step 3. Organize and Describe Risks
Tools for Risk Assessment
Likelihood/Impact Matrix
Moving to ERM Mitigation Planning
Summary
Chapter 3: Risk Mitigation Plan Development & Monitoring
Turning Your Risk Assessment into a Risk Mitigation Plan
Step 1. Develop an Enterprise Risk Policy that Describes the Overall Framework for ERM Activities
Step 2. Use Tools to Develop Mitigation Action Plans (MAPs) to Manage Risk Management Activities
Step 3. Develop a Reporting Process to Monitor the Status and Completion of Risk Mitigation Activities
Step 4. Develop Indicators to Track and Report Risk, Summarize Mitigation Activities and Document Resolution
Step 5. Create a Schedule for Monitoring ERM Plan Implementation and Reviewing the Effectiveness of Mitigation Strategies
Creating a Risk Register and Risk Mitigation Log
Reporting and Mitigation Accountability Strategies
A Note on Residual Risk
Implementing Your ERM Plan and Monitoring Risk
Summary
Chapter 4: Making It Work
Getting Started
The Nonprofit Risk App
Navigation (Top Controls)
Tab Bar (Bottom Controls)
Readiness and Rollout
Risk Identification and Assessment
Building the Risk List
Turning the Risk List into a Risk Register
Risk Mitigation Plan Development & Monitoring
Summary
Part II: Nonprofit Operating Risk
Chapter 5: Programs & Services
Focusing on Mission
What to Watch For
Prevention
Mitigation
Providing Programming & Services
What to Watch For
Prevention
Serving the Public: Patrons, Audiences, and Clients
What to Watch For
Prevention
Working with Other Organizations
What to Watch For
Prevention
Mitigation
Planning for Sustainability, Resizing, and the Future
What to Watch For
Prevention
Mitigation
Summary
Chapter 6: Personnel
Working for Good
Personnel in Action
What to Watch For
Conflicts of Interest
What to Watch For
Prevention
Conflicts of Role
What to Watch For
Prevention
Working with Management
What to Watch For
Prevention
Mitigation
Managing Credentials and Performance Appraisals
What to Watch For
Prevention
Summary
Chapter 7: Environment, Regulatory, and Compliance Issues
Managing in the Community and Operating Environments
What to Watch For
Prevention
Managing Compliance and Regulations
What to Watch For
Prevention
Responding to Catastrophic Environmental Risk
What to Watch For
Being Part of the Nonprofit Environment
What to Watch For
Prevention
Summary
Chapter 8: Finance
Managing the Organization’s Cash, Investments, and Financial Reputation
What to Watch For
Prevention
Mitigation
Accounting for Grants, Activities, and Overhead
What to Watch For
Prevention
Mitigation
Dealing with Discretionary, Ad Hoc, and Emergency Situations
What to Watch For
Prevention
Mitigation
Summary
Chapter 9: Fundraising
Working with Grants and Funders
What to Watch For
Prevention
Mitigation
Managing the Donor Base
What to Watch For
Prevention
Fundraising Events
What to Watch For
Mitigation
Summary
Chapter 10: Marketing, Communications, and Reputation
Focusing on Mission and Partners
What to Watch For
Prevention
Mitigation
Calendaring
What to Watch For
Prevention
Mitigation
Messaging
What to Watch For
Prevention
Mitigation
Managing the Economic Model
What to Watch For
Prevention
Mitigation
Summary
Chapter 11: Operations
Handling Operational Tax Issues in Nonprofit and Nongovernmental Organizations
What to Watch For
Prevention
Mitigation
Reviewing Basic Operational Risks for Organizations: Document and Data Retention
What to Watch For
Prevention
Reviewing Basic Operational Risks for Organizations: Disaster Recovery
What to Watch For
Precautions
Preparing for Business Interruption
What to Watch For
Handling Failure of Key Partners
What to Watch For
Summary
Chapter 12: Technology & Data
Staying on Top of Cyber Continuity
What to Watch For
Prevention
Mitigation
Working with Organization-wide Systems and Standards
Prevention
Mitigation
Maintaining Functional Systems and Standards
What to Watch For
Prevention
Keeping in Touch with Web and Social Media
What to Watch For
Prevention
Organizing Hardware, Networks, Devices, and Technology Skills
What to Watch For
Prevention
Developing and Acquiring Systems, Data, Apps, and Projects
What to Watch For
Prevention
Summary
Chapter 13: Board Governance and Oversight
Creating a Nonprofit or Nongovernmental Organization
What to Watch For
Founderitis (Founder Syndrome)
Prevention
Maintaining a Sustainable Board
What to Watch For
Prevention
Summary
Moving On
Index
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