Contents
Part I: Nonprofit Risk and Mitigation
Chapter 1: Thinking About Risk
What’s Special About Nonprofit Risk?
The Nonprofit Business Model Creates Risks for Many Nonprofit Organizations
6 Common Warning Signs of Underlying Risk
5 Operating Risks in Key Organizational Pillars
Why Nonprofit Enterprise Risk Management Matters
Chapter 2: Getting Started with Enterprise Risk Management
Defining Enterprise Risk Management
Getting Started with Enterprise Risk Management
Teeing Up the ERM Planning Process
Stage 1. Readiness and Rollout
Step 1. Taking Stock of Your Organization and Its Readiness for ERM
Step 2. Find Champions and Build a Team
Step 3. Engage Managers, Staff, and Board in Risk Assessment
Stage 2. Risk Identification and Assessment
Step 3. Organize and Describe Risks
Moving to ERM Mitigation Planning
Chapter 3: Risk Mitigation Plan Development & Monitoring
Turning Your Risk Assessment into a Risk Mitigation Plan
Step 1. Develop an Enterprise Risk Policy that Describes the Overall Framework for ERM Activities
Step 2. Use Tools to Develop Mitigation Action Plans (MAPs) to Manage Risk Management Activities
Creating a Risk Register and Risk Mitigation Log
Reporting and Mitigation Accountability Strategies
Implementing Your ERM Plan and Monitoring Risk
Risk Identification and Assessment
Turning the Risk List into a Risk Register
Risk Mitigation Plan Development & Monitoring
Part II: Nonprofit Operating Risk
Chapter 5: Programs & Services
Providing Programming & Services
Serving the Public: Patrons, Audiences, and Clients
Working with Other Organizations
Planning for Sustainability, Resizing, and the Future
Managing Credentials and Performance Appraisals
Chapter 7: Environment, Regulatory, and Compliance Issues
Managing in the Community and Operating Environments
Managing Compliance and Regulations
Responding to Catastrophic Environmental Risk
Being Part of the Nonprofit Environment
Managing the Organization’s Cash, Investments, and Financial Reputation
Accounting for Grants, Activities, and Overhead
Dealing with Discretionary, Ad Hoc, and Emergency Situations
Working with Grants and Funders
Chapter 10: Marketing, Communications, and Reputation
Focusing on Mission and Partners
Handling Operational Tax Issues in Nonprofit and Nongovernmental Organizations
Reviewing Basic Operational Risks for Organizations: Document and Data Retention
Reviewing Basic Operational Risks for Organizations: Disaster Recovery
Preparing for Business Interruption
Handling Failure of Key Partners
Staying on Top of Cyber Continuity
Working with Organization-wide Systems and Standards
Maintaining Functional Systems and Standards
Keeping in Touch with Web and Social Media
Organizing Hardware, Networks, Devices, and Technology Skills
Developing and Acquiring Systems, Data, Apps, and Projects
Chapter 13: Board Governance and Oversight
Creating a Nonprofit or Nongovernmental Organization
Founderitis (Founder Syndrome)