1. Lipkin, Y in the Workplace, p. 18.
2. Armstrong and Mitchell, The Essential, pp. 163–8.
3. Meister and Willyerd, “Mentoring,” p. 69.
4. Tulgan, Not Everyone, p. 39.
5. Schell and Solomon, Managing, p. 7.
6. Covey, The 7 Habits, pp. 236–60.
7. Tyler, “Global Ease.”
1. Collins, Good to Great, p. 41.
2. Day, “Developing,” p. 16.
3. John Berry, PriceWaterhouseCoopers website, www.pwc.com.
4. Mulcahy, “How I Did It,” p. 124.
1. Muhl, “The Employment-at-Will,” p. 1.
1. Buckingham and Coffman, First, Break, p. 105.
1. Adapted from Cornell University Cooperative Extension Diversity website, www.staff.cce.cornell.edu.
2. Adapted from Gupta, A Practical Guide.
1. Mornell, Hiring Smart, p. 4.
2. Freiberg and Freiberg, Nuts p. 66.
3. Share, “150 Funniest.”
1. Welsh, Jack, p. 383.
2. Thompson and Greif, No More, p. 121.
3. Grensing-Pophal, “How You Treat,” p. 74.
1. Collins, Good to Great, p. 54.
2. Personal conversation with Lance Richards.
3. Personal conversation with Mary Walter Arthur.
4. Madia and Borgese, The Social, p. 207.
1. Mornell, Hiring Smart, p. 228.
2. Haneberg, “High Impact.”
3. Sims, The 30-Minute, p. 21.
4. 42 U.S.C. paragraph 2003-2(e).
5. Ibid.
6. Ibid.
1. These percentages are from Paul and Fox’s presentation at the 7th Annual Labor and Employment Law Advanced Practices Symposium, Las Vegas, Nevada, March 30–April 1, 2011.
2. Fatemi, “The True.”
1. Mornell, Hiring Smart, p. 120.
1. Finnegan, “The Race,” p. 22.
2. Lee, “For Onboarding.
1. Girard, The Google, p. 63.
2. “Cost of Turnover.”
3. “Raise the Employee Engagement Ante,” SHRM 2011 Talent & Staffing Management Conference Exposition, San Diego, California, April 12, 2011.
4. Ibid.
5. Ibid.
6. Buckingham and Coffman, First, Break, p. 28.
7. Finnegan, Rethinking.
1. Kruse, Employee, p. 5.
2. Morgan, “Driving.”
3. Hastings, “Full Engagement.”
4. “Creating a New.”
5. Georgia Sherrill, “Long View of Employee Engagement,” 2010 SHRM Conference, San Diego, California, June 29, 2010.
1. Couch, “This Memo.”
2. Shipman and Kay, Womenomics, p. 36.
3. “Trends.”
4. Families, 2011 Guide, p. 49.
5. Shipman and Kay, Womenomics, p. 38.
6. Families, p. 71.
7. Cornelia Gamlem, “Impact of Economy on Older Workers,” Equal Employment Opportunity Commission meeting, November 17, 2010
8. Families, p. 74.
9. Schulte, “At Some.”
10. “Latest Telecommuting.”
11. Morgan, “Five Things.”
12. Fallon, “4 Issues.”
1. Nelson, 1001 Ways, Preface.
2. Shepherd, “Getting Personal,” p. 24.
3. Lallande, “Recognize,” p. 54.
1. Franklin D. Roosevelt, pp. 624–25.
1. “Salary Budgets.”
2. Lawler, Strategic Pay, p. 154.
3. Greene, “Effectively Managing.”
4. Green and Clough, “GE.”
5. Miller, “Bonus.”
6. Henderson, Compensation, p. 58.
7. Allender, Elkins, and Larson, “Sales Compensation.”
8. Grossman, “Are You?”
1. “Employee Retirement.”
2. Grossman, “Are You?”
1. Cadbury, The Chocolate Wars, p. 164.
2. This report was an addendum to Met Life’s 8th Annual Employee Benefits Trends Study, conducted in 2010. It can be found on MetLife’s website at http://bit.ly/2mXAjmF.
3. Drew, “Benefits Choices,” p. 29.
4. Roberts, “Open Enrollment,” p. 52.
1. This material is paraphrased from Gupta, A Practical Guide.
1. LeadershipQuotes.com.
2. Plumb, “‘Corp-U’,” p. 18.
3. Ibid., p. 19.
4. Ibid.
5. Ibid.
6. This is paraphrased from Shea, The Mentoring.
7. Jefferson, Pollock, and Wick, Getting, p. 6.
1. Argyris, “Teaching.”
1. Zander and Zander, The Art, p. 26.
2. Mirza, “‘Creative’,” p. 34.
3. Buckingham and Goodall, “Reinventing,” p. 4.
4. Bianco-Mathis, “The Reinvented.”
5. Cunningham, “In Big Move.”
6. Buckingham and Goodall, “Reinventing,” pp. 9–10.
7. Ibid., pp. 7–8.
8. Walker, Human Resources, p. 274.
9. Pulakos, Performance, p. 7.
10. McGregor, “This Big.”
11. “Getting the Most.”
12. Green and Clough, “GE Considers.”
13. Cunningham and McGregor, “Why Big.”
14. Deblieux, “The Deblieux Report.”
15. Tyler, “The Tethered.”
1. Gregerman, Surrounded, p. 82.
2. Ibid., p. 80.
3. Booher, Communicate, p. 42.
4. Ibid., p. 18.
5. Ibid., p. 41.
6. Ibid., p.25.
7. Buckingham and Goodall, “Reinventing,” p. 11.
8. Bianco-Mathis, “The Reinvented.”
1. Zander and Zander, The Art, p. 79.
2. From The Autobiography of Mother Jones (1925). Mother Jones was an organizer for the United Mine Workers, 1900–1920.
3. “Reorganized Labor.”
1. Albright, Read, p. 65.
2. Patterson, Grenny, McMillan, and Switzler, Crucial Conversations, p. 11.
3. Eisaguirre, The Power, p. 20.
4. Watkins, The Essentials, p. 65.
5. Thomas and Kilmann, “Thomas-Kilmann.”
6. Fisher and Ury, Getting to Yes, p. 15.
7. Watkins, The Essentials, p. 71.
8. Fisher and Ury, Getting to Yes, p. 157.
9. Ursiny, The Coward’s, p. 136.
10. Ibid., p. 137.
11. Fisher and Ury, Getting to Yes, p. 85.
12. Gamlem and Mitchell, The Essential, pp. 134–5.
13. Watkins, The Essentials, p. 116.
1. Meyerson, “A Fire.”
2. “Performance and Reporting.”
3. “OSHA at 40.”
4. Bernstein, “Keeping.”
5. Cantor Fitzgerald website (www.cantor.com.).
1. “Involuntary Termination.”
2. Jon Hyman, “A Humane,” August 2016, p.20.
3. Gamlem, Cornelia. “Impact of Economy on Older Workers,” Equal Employment Opportunity Commission meeting, Washington, D.C., November 17, 2010.
4. Chevron Alumni Community web-site (alumni.chevron.com).
1. Petroff, “Branson.”
2. Madell, “Neflix.”
3. Medici, “U.S. Sen.”
4. Portnoy, “Saving Capitalism.”
5. Ibid.
6. Adam, “In Landmark.”
1. From Kador, 200 Best.