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Part IV: Haven in a Heartless World: The Need for Safe Places
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Part IV: Haven in a Heartless World: The Need for Safe Places
by Michael O'Neill, Phillip Williams, Rex Miller
The Healthy Workplace Nudge
Cover
Praise for The Healthy Workplace Nudge
Foreword
Acknowledgments
About the Authors
Introduction: The Elephant Whisperer
The Things We See and the Things We Miss
Promises, Promises
The View from the Ridge
Part I, Slow-Moving Storm: A History of Warnings and Apathy
Part II, Is There Shelter from the Storm? A Search for Wellness
Part III, Magical Nudges: The Road to Health and Well-Being
Part IV, Haven in a Heartless World: The Need for Safe Places
Part I: Slow-Moving Storm: A History of Warnings and Apathy
Chapter 1: A Slow-Moving Storm: The Existential Threat to Business and the Economy
Storm Details: The Mother of Wake-Up Calls
Our Personal Python
Just Five Things
Chapter 2: The Rainbow in the Storm: Medical Science Meets Building Science
The Birth of Well Buildings
The Workplace Enters the Wellness Conversation
Humanizing the Workplace
Exposing the Wellness Industrial Complex
The Real War: Leadership Engagement
Fight to Win
Chapter 3: Storm Damage: The Cost of Forgetting
A Nation in Pain
Why Business Leaders Should Care
What Do You See?
Chapter 4: Stress: Portrait of a Killer
Stressed-Out Baboons
Primates in the Workplace
Please Help Me!
Your Body Under Chronic Stress
Well-Being Before Wellness
Well-Being Requires a Mind Shift—Not a New Program
When Well-Being Becomes the New Norm
Getting the Horse Back in Front of the Cart
Part II: Is There Shelter from the Storm? A Search for Wellness
Chapter 5: In Search of Wholeness
What Are Wellness and Well-Being?
Fuzzy Wellness
High Touch
What Does It Mean to Be Human at Work?
So, What Is the Point?
Chapter 6: Why Happiness Before Health
The Pursuit of Happiness
An Engaged Mind Is a Happy Mind
What Makes Us Happy at Work?
PERMA—Five Keys to Human Flourishing
Hope and Engagement
Out on the Frontlines
Social Emotional Literacy
Chapter 7: Where‗s the Data? Inconvenient Truths
The Wellness Industrial Complex
The Great Train Wreck
Two Nagging Questions
Wellness Claims Ignore Biology
Change or Die
The Hidden Cost of Wellness Programs
So Why Is Everybody Doing Wellness?
Nail in the Coffin
How Do We Ever Get to Reality?
Chapter 8: The Mystery of Hospitality: Experiencing the Human Touch
Death of a Project; Birth of a Story
What This Means for Leaders
When a Workplace Cares
Does Anyone Here Care?
It's About Being Human
Can the Workplace Be Restorative?
The Power of Hospitality
The Big Takeaway: It's About Leadership
Part III: Magical Nudges: The Road to Health and Well-Being
Chapter 9: Nudge Thinking: How Small Things Lead to Big Results
Nudge and Wellness
The Homer Simpson Effect
Predictably Irrational
Sirens in the Workplace
The Power of Framing
Freedom of Choice and the Battle for M&M's
The Seven Pillars of Wisdom
The Domino Effect
The Nudge of Norms
Chapter 10: The Healthy Building Nudge: The Invisible Power of the Workplace
Begin with a Healthy Building—A Slam Dunk!
How Can a Building Make a Difference?
“Let's Design a Better Planet!”
Your Workplace Is a Proxy for Your Health and Well-Being
Let There Be Light!
New York Times Building—The Magical Effect of Light
The Bridge to a Happy and Healthy Workplace
Chapter 11: The Financial Nudge: The Return on Humans (ROH)
Is It Personal?
Are We Smart or Healthy?
The Power of a Meme
So, What Are We Missing?
Flipping the Argument
The Strongest ROI: A Healthy Building
Chapter 12: Becoming Your Best Self: Rest, Engagement, Boundaries, and Deep Work
The Corporate Athlete
Walking the Talk
My Great Aha
Kristin Holmes-Winn
Become a Champion Sleeper
Mindset and Character
The Puzzle of Engagement: Fit and Equipped
Parallels Between Sleep and Work
Deep-Present Work
Part IV: Haven in a Heartless World: The Need for Safe Places
Chapter 13: How They Did It: Creating Ecosystems of Care
The Cleveland Clinic: Clarity, Focus, and Simplicity
Barry-Wehmiller: “We Just Need to Care”
Tom Emerick: The Human Touch
Ron Goetzel: 10 Principles
J&J: Persistence, Data, and Continual Improvement
The Effective Leader
Chapter 14: Courageous Leaders and a Culture of Care
The Trouble with Culture
Hello, Shadow Culture
Performance Cultures and the Art of Recovery
Transformation in Tempe: The GoDaddy Story You Don't Know
Next Jump: Happiness and Success for the Long Term
Dancing with Your Elephant
Chapter 15: The MeTEOR Story: Extreme Ownership
To Own Change
“We Are a Numbers Culture”
Boat Behaviors
What Did We See, What Did We Learn?
Pressing into Well-Being
Extreme Ownership: “What Gets Done”
Chapter 16: Starting a Movement: How Second-Chair Leadership Can Change a Company
How to Start a Movement Without Permission
Why First Chair Leaders Need Second Chairs
Emily's Journey: A Call to Action
Start Easy—Get the Lay of the Land
No Turning Back—A Collection of the Curious
“Who Owns Employee Health or Happiness?”
The Grand Challenge
The Ladder of Engagement
Silver Lining
The Network Effect
Future Travelers
Kyle Majchrowski and Seek Change
Chapter 17: Haven in a Heartless World: The Promise of a Good Workplace
From Complicated to Intuitive
The Collapse of the Cost Barrier
Seven Golden Nuggets
The Power of a Psychologically Safe Workplace
The Story of a Good Workplace: The Promise of the Future
Appendix A: The Well MindShift Core Team
Appendix B: Well MindShift Participants
Appendix C: Personal Story Template
Index
End User License Agreement
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Chapter 12: Becoming Your Best Self: Rest, Engagement, Boundaries, and Deep Work
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Chapter 13: How They Did It: Creating Ecosystems of Care
Part IV
Haven in a Heartless World: The Need for Safe Places
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