NOTES
INTRODUCTION
1. Silicon Valley Competitiveness and Innovation Project, 18.
2. Ibid., 15–17.
3. Avalos, “Silicon Valley Innovation Economy Tops the U.S., but Perils Loom.”
4. Snibbe, “Here’s How Big California’s Economy Really Is.”
CHAPTER 1
1. LinkedIn Corporation, “About Us.”
2. Ward, “Innovation and Collaboration are the New Dynamic Duo.”
3. Cross, Martin, and Weiss, “Mapping the value of employee collaboration,” 29–30.
4. Raconteur Media Limited, “Working Better Together.”
5. Schrage, “No More Teams!” 31.
6. Gawande, “Big Med.”
7. Associated Press, “Apple unveils first new gadget in nearly 3 years.”
CHAPTER 2
1. Sullivan, “6 Talent Management Lessons.”
2. U. S. Bureau of the Census, “100 Largest Urban Places: 1850.”
3. Boudin Bakery, “Our story.”
4. Levi Strauss & Co., “Our story.”
5. J.M. Smucker Company, “The Folgers story.”
6. Wikipedia, “San Francisco.”
CHAPTER 4
1. Cikara and Van Bavel, “The Neuroscience of Intergroup Relations.”
CHAPTER 5
1. Joseph, “To thine own self be true.”
2. Tracy, “The Power of Self-Confidence,” 6–7.
3. Joseph, “To thine own self be true.”
4. Tracy, “The Power of Self-Confidence,” 35.
5. Traugott, “Achieving your goals.”
6. Bradberry and Greaves, The Emotional Intelligence Quick Book, 121.
7. Cosmides and Tooby, “Evolutionary Psychology: A Primer.”
8. Cherniss and Goleman, The Emotionally Intelligent Workplace, xv.
9. Parker and Hackett, “Hot Spots and Hot Moments,” 24.
10. I Done This Blog, “Google’s Unwritten Rule.”
11. Isaacs, dialog and the art of thinking together, 17.
12. Ibid.
13. Erickson International, “Commitment transforms a promise.”
14. Wagner, “Mark Zuckerberg shares Facebook’s secrets.”
15. Quoteinvestigator.com says the originator was a Danish politician, Karl Kristian Steincke, who wrote this in the fourth volume of his multi-volume autobiography in 1948. (See http://quoteinvestigator.com/2013/10/20/no-predict/)
CHAPTER 6
1. These steps incorporate ideas from Brian Tracy, “The Power of Self-Confidence,” The Intentional Workplace, “Living your values,” and tips I have used over the years in helping organizations, leaders, and employees clarify their values.
2. TSNE MissionWorks, “The first step in resolving conflict.”
3. Bradberry and Greaves, The Emotional Intelligence Quick Book, 39.
4. Ury, “Getting Past No.”
CHAPTER 7
1. Bennet, “Knowing: The Art of War,” 3.
2. Ibid.
3. Ibid., 5.
4. Elbow, Embracing Contraries.
5. Schrage, “Shared Minds,” 34.
CHAPTER 8
1. Kavis Technology Consulting, “Why do we hate process.”
2. Digité, “Why we hate process.”
3. Agile Alliance, “Manifesto for Agile software development.”
4. Agile Alliance, “12 Principals.”
5. Agile Alliance, “Agile glossary.”
6. SAFe for Lean Enterprises, “Lean-Agile Leaders.”
7. Yatzeck, “How to control scope creep in Agile.”
CHAPTER 9
1. See http://quoteinvestigator.com/2014/05/22/solve/, accessed August 2, 2017, for a detailed discussion of the origin of this quote.
2. Leeds, Smart Questions, 24.
3. Ibid., 27.
4. Schwartz, The Art of the Long View.
CHAPTER 12
1. Stewart, “Looking for a lesson in Google’s perks.”
2. Ibid.
3. Ibid.
4. Parker and Hackett, “Hot Spots and Hot Moments,” 24.
5. Strategy+Business, “Your people’s brains need face time.”
CHAPTER 13
1. Slater, “Championship caps Warriors’ three-year run of dominance.”
2. Slater, “Think rings.”
3. Amick, “Warriors’ Draymond Green.”
4. Ibid.
5. Slater, “Championship caps Warriors’ three-year run of dominance.”
6. See Basketball Reference, “Andre Iguodala” for Andre’s playing statistics and Young, “Andre Iguodala” for his 2014–2017 salary information.
7. Wells, “Andre Iguodala, Warriors.”
8. Kawakami, “Game 2 win is Kerr-fect.”
9. Ibid.
10. Honda, “Warriors coach Steve Kerr.”
11. Ibid.
12. Ibid.
13. Cikara and Van Bavel, “The Neuroscience of Intergroup Relations,” 246–252.
14. Smyth, “Identity-based conflicts,” 153.
15. Pratt and Foreman, “Classifying managerial responses,” 18.
16. McQuillen, Licht, and Licht, “Identity structure and life satisfaction,” 65.
CHAPTER 14
1. Mudge, “Why collaboration is crucial.”
2. Haden, “Is collaboration still a key?”