Acceptance of differences, 33, 35-36, 222
Access, 191-206
Accountability, 137
Action, 104
Admiration, 97
Advocacy, 108-111
Agile Manifesto, 135-136
Agile, 17, 65-66, 133-148, 173-174, 224
Anxiety, 158
Approach, the, 13, 14, 15, 61-78, 106, 133, 207-208, 223
Art of the Long View, The, 166
Asking the right questions, 155-158
Assumptions, 109
Authenticity, 159
Beatnik movement, 39
Being True to Others, 63, 78, 79, 80, 85-87, 97-111, 223
Being True to the Company, 63, 78, 79, 80, 88-91, 113-132, 223
Being True to Work, 63, 78, 79, 80, 87-88, 113-132, 223
Being True to Yourself, 63, 78, 79, 80, 81-85, 97-111, 223
Belief Search, 119-121
Belief/Doubt approach, 119-121, 128
Beliefs, core, 41
Bennet, Alex, 114
Bhimani, Munir, 17
Bigger picture, 131
Bonuses, 185-186
Boudin, Isidore, 38
Brainstorming, 106
Building Blocks of Collaboration, 62
Bushey, Gisela, 17
Calm, 102
Change, resistance to, 176
Cheesecake Factory, the, 27
Cisco Systems, 17
City Lights Booksellers, 39
Clark, Adam, 17
Classifying people, 215-217
Cognitive abilities, 63
Collaborative Ethos, 70-72, 89, 202, 207-217, 219, 226
Commitment, 89
Communal brain, 21
Communication, desire for genuine, 33, 36-37, 222
Company practices, 62, 67-70, 207
Company spirit, 211
Company values, 82
Company-wide goals, 33, 37, 88-90, 128, 131, 133, 222
Compensation, 184-185
Compensation, deferred, 186
Complexity, 136
Core beliefs, 41
Creativity, 27
Critical-thinking skills, 62
Criticism, 158
Customer satisfaction, 136
Deferred compensation, 186
Defining collaboration, 22, 23, 220
Desire for genuine communication, 33, 36-37, 222
Detail, 109
Details, relevant, 115
Difference, acceptance of, 33, 35-36, 222
Dispersal, geographic, 191-192, 199-202
DNA Global Network, 17
Donaldson, John, 17
Doubt Search, 119-121
Drive to succeed, 33-34
Ego, 72
Elbow, Peter, 119
Electronic Arts, 17
Emotional intelligence (EQ), 84, 105
Emotions, 83-84, 85, 97, 100-105, 107
Employee efforts, harmonizing, 11-18
Employee incentives, 67, 68-69, 181-189, 225
Exploring options, 118-119
Ferlinghetti, Lawrence, 39
Five Why’s, the, 157-158
Fixing problems, 135
Flexibility, 27-28
Folger, James, 38-39
Four What’s, the, 154-155, 156-157
Franck, Marianne, 17
Futures, uncertain, 64-65, 66-67
Genentech, 17
Geographic dispersal, 191-192, 199-20 2
Glascock, Jorge, 17
Glass, Mike, 17
Global Tech Advocates, 17
Goals, 82-83, 85, 97, 98-100, 105
Goals, company-wide, 33, 37, 88-90, 128, 131, 133, 222
Goals, hidden, 100
Goals, mismatched, 178
Goals, shared, 177-178
Goals, SMART, 99
Golden State Warriors, 208-214
Green, Draymond, 209-210
Group successes, 41
Hackett, Edward, 85
Hanlon-Rodemich, Amy, 17
Harmonizing employee efforts, 11-18
Haslam, Doug, 17
Hidden goals, 100
Hoffman, Reid, 19
Huffman, Jake, 17
Human nature, 215
Identifying emotions, 101-102
Iguodala, Andre, 212-213
Incentives, employee, 67, 68-69, 181-189, 225
Inclusive collaboration, 29-30, 31
Individual skills, 62-64, 70, 207, 223
Information, openness to new, 113-115
Informed revisioning, 121-126
Inquiry, 108-111
Interpretation, 103-104
Intuit, 17
Investment capital, 14
Jobs, Steve, 81
Judgment, 62
Kaiser Permanente, 17
Kavis, Mike, 134
Knowledge, spheres of, 87-88
Kuehner, Gillian, 17
Lacob, Joe, 208
Levi Strauss & Co., 38
Lichty, Ron, 17
Limits, physiological, 116
LinkedIn, 19
Listening, 107
Living your values, 81-82
Lucid Motors, 17
Lynch, Clint, 17
Management practices, 67-68
Management, 23, 30, 54, 59, 68, 105, 144-145, 167-177, 224-225
Managing emotions, 102-105
Mandates, 26
Marggraff, Jim, 17
Matthews, Gail, 82
MBLOGIC LLL, 17
Mead, Margaret, 216
Meaningful contribution, 33, 34-35, 222
Mechanics Bank, 17
Meetings, stand-up, 142-143
Memory, 115-116
Microsoft, 17
Milestone Technologies, 17
Mismatched goals, 178
Mudge, Bob, 219
Mulligan, Michael, 17
Multitasking, 114
Musicality, 11
Nathan, Lawrence, 17
Objections, 158
Observation, 114-115
Openness to new information, 113-115
Options, 88
Options, exploring, 118-119
Others, working with, 61-62, 113
Pandora, 17
Parker, John, 85
People, classifying, 215-217
Permanente Medical Group, the, 17
Persuasion, 158
Physical workspaces, 70, 191, 194-199, 225
Physiological limits, 116
Planning, up-front, 137, 138-140
Possibilities, 107
Problems, fixing, 135
Productivity, 200
Psychological safety, 85-86
Questions, asking the right, 155-158
Rambus, 17
Rat-hole patrol, 159
Relevant details, 115
Repetitive observation, 114
Resistance to change, 176
Respect, 224
Revisioning, informed, 121-126
Ron Lichty Consulting, 17
Safety, psychological, 85-86
San Francisco, 37-40
Satisfaction, customer, 136
Satisficing, 127
Scenario Planning, 153, 160-166, 224
Schroeder, Madeline, 17
Scope creep, 145-147
Scovil, Jason, 17
Self-esteem, 99
Setting goals, 98-100
Shared goals, 177-178
Shaw, Russ, 17
Silicon Valley Alliances, 17
Silicon Valley Approach to Collaboration (SVAC), the, 13, 14, 15, 61-78, 106, 133, 207-208, 223
Silos, 31
Simon, Herbert, 127
Simplicity, 136
SMART goals, 99
Spheres of knowledge, 87-88
Stand-up meetings, 142-143
Strauss, Levi, 38
StudyAce, 17
Successes, group, 41
Sullivan, John, 35
Systematic Belief/Doubt, 119-121, 128
Table stakes, 63
Task-specific collaboration, 28-29, 31
Teaching, 41
Team tools, 62, 64-67, 70, 207
Tech London Advocates, 17
Telecommuting, 70, 202-206, 226
Tracy, Brian, 99
Trends, 161
Trust, 224
Uncertain futures, 64-65, 66-67
Up-front planning, 137, 138-140
Vacation, 186-187
Valentino, Paul, 17
Values, 81-82, 85, 97-98, 105, 224
Values, prioritizing, 98
Volunteer activities, 151-153
Waber, Ben, 191
Walton, Doug, 17
Ward, John, 20
Welts, Rick, 208
Wiefling, Kimberly, 17
Working alone, 62
Working with others, 61-62, 113
Zuckerberg, Mark, 89