INDEX

A

Acceptance of differences, 33, 35-36, 222

Access to others, 67, 69-70

Access, 191-206

Accountability, 137

Action, 104

Admiration, 97

Advocacy, 108-111

Agile Manifesto, 135-136

Agile, 17, 65-66, 133-148, 173-174, 224

Anxiety, 158

Approach, the, 13, 14, 15, 61-78, 106, 133, 207-208, 223

Art of the Long View, The, 166

Asking the right questions, 155-158

Assumptions, 109

Authenticity, 159

B

Beatnik movement, 39

Being True to Others, 63, 78, 79, 80, 85-87, 97-111, 223

Being True to the Company, 63, 78, 79, 80, 88-91, 113-132, 223

Being True to Work, 63, 78, 79, 80, 87-88, 113-132, 223

Being True to Yourself, 63, 78, 79, 80, 81-85, 97-111, 223

Belief Search, 119-121

Belief/Doubt approach, 119-121, 128

Beliefs, core, 41

Bennet, Alex, 114

Bhimani, Munir, 17

Bigger picture, 131

Blamestorming, 106, 143

Bonuses, 185-186

Boudin, Isidore, 38

Brainstorming, 106

Building Blocks of Collaboration, 62

Bushey, Gisela, 17

C

Calm, 102

Change, resistance to, 176

Cheesecake Factory, the, 27

Cisco Systems, 17

City Lights Booksellers, 39

Clark, Adam, 17

Classifying people, 215-217

Cognitive abilities, 63

Collaborative Ethos, 70-72, 89, 202, 207-217, 219, 226

Commitment, 89

Communal brain, 21

Communication, desire for genuine, 33, 36-37, 222

Company practices, 62, 67-70, 207

Company spirit, 211

Company values, 82

Company-wide goals, 33, 37, 88-90, 128, 131, 133, 222

Compensation, 184-185

Compensation, deferred, 186

Complexity, 136

Contribution, 33, 34-35, 222

Control, 171hierarchies, 174

Control, 25-28, 29, 30

Core beliefs, 41

Creativity, 27

Critical-thinking skills, 62

Criticism, 158

Customer satisfaction, 136

D

Deferred compensation, 186

Defining collaboration, 22, 23, 220

Desire for genuine communication, 33, 36-37, 222

Detail, 109

Details, relevant, 115

Difference, acceptance of, 33, 35-36, 222

Dispersal, geographic, 191-192, 199-202

DNA Global Network, 17

Donaldson, John, 17

Doubt Search, 119-121

Drive to succeed, 33-34

Durant, Kevin, 212, 214

E

Ego, 72

Elbow, Peter, 119

Electronic Arts, 17

E-motion, 84, 100, 104

Emotional intelligence (EQ), 84, 105

Emotions, 83-84, 85, 97, 100-105, 107

Employee efforts, harmonizing, 11-18

Employee incentives, 67, 68-69, 181-189, 225

Expertise, 62, 63, 137

Exploring options, 118-119

F

Facebook, 17, 89

Ferlinghetti, Lawrence, 39

Five Why’s, the, 157-158

Fixing problems, 135

Flexibility, 27-28

Folger, James, 38-39

Four What’s, the, 154-155, 156-157

Framing topics, 153-159, 224

Franck, Marianne, 17

Futures, uncertain, 64-65, 66-67

G

Genentech, 17

Geographic dispersal, 191-192, 199-20 2

Geographic dispersal, 70, 226

Glascock, Jorge, 17

Glass, Mike, 17

Global Tech Advocates, 17

Goals, 82-83, 85, 97, 98-100, 105

Goals, company-wide, 33, 37, 88-90, 128, 131, 133, 222

Goals, hidden, 100

Goals, mismatched, 178

Goals, shared, 177-178

Goals, SMART, 99

Golden State Warriors, 208-214

Google, 17, 85-86

Green, Draymond, 209-210

Group successes, 41

H

Hackett, Edward, 85

Hanlon-Rodemich, Amy, 17

Harmonizing employee efforts, 11-18

Haslam, Doug, 17

Hidden goals, 100

Hoffman, Reid, 19

Huffman, Jake, 17

Human nature, 215

I

Identifying emotions, 101-102

Iguodala, Andre, 212-213

Incentives, employee, 67, 68-69, 181-189, 225

Inclusive collaboration, 29-30, 31

Individual skills, 62-64, 70, 207, 223

Information, openness to new, 113-115

Informed revisioning, 121-126

Innovation, 13, 20

Inquiry, 108-111

Interpretation, 103-104

Intuit, 17

Investment capital, 14

J

Jobs, Steve, 81

Judgment, 62

K

Kaiser Permanente, 17

Kavis, Mike, 134

Kerr, Steve, 208, 213-214

Knowledge, spheres of, 87-88

Kuehner, Gillian, 17

L

Lacob, Joe, 208

Levi Strauss & Co., 38

Lichty, Ron, 17

Limits, physiological, 116

LinkedIn, 19

Listening, 107

Living your values, 81-82

Lucid Motors, 17

Lynch, Clint, 17

M

Management practices, 67-68

Management, 23, 30, 54, 59, 68, 105, 144-145, 167-177, 224-225

Managing emotions, 102-105

Mandates, 26

Marggraff, Jim, 17

Matthews, Gail, 82

MBLOGIC LLL, 17

Mead, Margaret, 216

Meaningful contribution, 33, 34-35, 222

Mechanics Bank, 17

Meetings, stand-up, 142-143

Memory, 115-116

Microsoft, 17

Milestone Technologies, 17

Mismatched goals, 178

Mudge, Bob, 219

Mulligan, Michael, 17

Multitasking, 114

Musicality, 11

Myers, Bob, 208, 213

N

Nathan, Lawrence, 17

Networking, 41, 222

Noticing, 114-115, 128

O

Objections, 158

Observation, 114-115

Openness to new information, 113-115

Options, 88

Options, exploring, 118-119

Others, access to, 67, 69-70

Others, working with, 61-62, 113

P

Pandora, 17

Parker, John, 85

Patterning, 114, 117-118, 128

People, classifying, 215-217

Permanente Medical Group, the, 17

Persistence, 33, 35, 222

Persuasion, 158

Physical workspaces, 70, 191, 194-199, 225

Physiological limits, 116

Planning, up-front, 137, 138-140

Possibilities, 107

Problems, fixing, 135

Process, 64, 65-66, 133-148

Productivity, 200

Psychological safety, 85-86

Q

Questions, asking the right, 155-158

R

Rambus, 17

Rat-hole patrol, 159

Relevant details, 115

Repetitive observation, 114

Resistance to change, 176

Respect, 224

Revisioning, informed, 121-126

Ron Lichty Consulting, 17

S

Safety, psychological, 85-86

San Francisco, 37-40

SanDisk, 17, 151-153

Satisfaction, customer, 136

Satisficing, 127

Scanning, 114, 115-116, 128

Scenario Planning, 153, 160-166, 224

Schroeder, Madeline, 17

Schwartz, Peter, 160, 166

Scope creep, 145-147

Scovil, Jason, 17

Self-esteem, 99

Sensing, 114, 116-117, 128

Setting goals, 98-100

Shared goals, 177-178

Shared taxonomy, 64, 66

Shaw, Russ, 17

Silicon Valley Alliances, 17

Silicon Valley Approach to Collaboration (SVAC), the, 13, 14, 15, 61-78, 106, 133, 207-208, 223

Silos, 31

Simon, Herbert, 127

Simplicity, 136

SMART goals, 99

Spheres of knowledge, 87-88

Stand-up meetings, 142-143

Strauss, Levi, 38

StudyAce, 17

Succeed, drive to, 33, 34

Successes, group, 41

Sullivan, John, 35

Systematic Belief/Doubt, 119-121, 128

T

Table stakes, 63

Task-specific collaboration, 28-29, 31

Taxonomy, shared, 64, 66

Teaching, 41

Team tools, 62, 64-67, 70, 207

Tech London Advocates, 17

Telecommuting, 70, 202-206, 226

Tenacious team, 29, 31

Tracy, Brian, 99

Trends, 161

Trust, 224

U

Uncertain futures, 64-65, 66-67

Up-front planning, 137, 138-140

V

Vacation, 186-187

Valentino, Paul, 17

Values, 81-82, 85, 97-98, 105, 224

Values, prioritizing, 98

Volunteer activities, 151-153

W

Waber, Ben, 191

Walton, Doug, 17

Ward, John, 20

Welts, Rick, 208

Wiefling, Kimberly, 17

Working alone, 62

Working with others, 61-62, 113

Z

Zuckerberg, Mark, 89

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