Emotional Intelligence for Rookies

Emotions are powerful things, and if they are not managed intelligently they can overwhelm you and sweep you off course, affecting your health, happiness and success.
In today’s turbulent business environment, you need to be fl exible and adaptable, able to stay calm and take control. When there is uncertainty, you need to be able to reassure and inspire your team, keeping them energized and focused on the goal. And when times are tough, relationships matter more than ever, so you need to be in tune with yourself and with others – your colleagues, clients, partners