INDEX
A
Abbe, Allison
Ability to form relationships: definition of; how cross-cultural interactions are affected by
Academy of International Business Fellows
Agreeableness personality trait
American Council on the Teaching of Foreign Languages (ACTFL)
AMREF (Uganda)
Apple
Appropriate self-efficacy competency: definition of; how cross-cultural psychological ease affected by; international assignment success and
Army Culture and Foreign Language Strategy (2009)
Assessment: cultural agility competencies; Cultural Agility Selection System; of developmental properties of cross-cultural experience; foreign language proficiency; of global mobility practices for strategic alignment; knowledge; personality; self-assessment. See also Cross-cultural training evaluating; Self-assessment
Assessment instruments: BARS (behaviorally anchored rating scales); Bio-Data Assessment for Foreign Language Usage; Bio-Data Assessment of Openness; CASA (Cultural Agility Self-Assessment); knowledge tests; Performance Assessment for International Assignees; The SAGE (The Self-Assessment for Global Endeavors); Stakeholder Alignment of International Assignees’ Performance Goals; STIA (Selection Test for International Assignees). See also Interviews
Association Internationale des Étudiants en Sciences Économiques et Commerciales (AIESEC)
Attracting culturally agile professionals: global image used for; job postings used for; recruiter roles in; recruitment messages used for; social media role in; as strategic talent management practice; taking action for. See also Recruiting culturally agile professionals
Attractive Global Employers: The Top Ten Lists
Avon Products
B
Bailey, Wendy
Bandura, Albert
BARS (behaviorally anchored rating scales): assessing cultural minimization; assessing extroversion; description and use of
Baudino, Marcelo
Beechler, Schon
Behavioral responses: cross-cultural competences affecting; cultural adaptation; Cultural Agility Selection System assessment of competencies affecting; cultural integration; cultural minimization
Behymer, Kyle
Ben & Jerry’s
BEST Group
Bialystok, Ellen
Biedny, Christina
Big Five personality traits: affecting cross-cultural interactions; affecting decisions in cross-cultural context; affecting psychological ease cross-culturally; how they affect international assignment success; listed; testing for
Bio-Data Assessment for Foreign Language Usage
Bio-Data Assessment of Openness
Black, J. Stewart
Blended learning cross-cultural training
BMW
Bolino, Mark
Booz Allen Hamilton
Born, Marise
Boyacigiller, Nakiye
Bradford, Randall
Brett, Jeanne
Brigham Young University (BYU)
Brookfield Global Relocation Services
Brookfield’s 2011 Global Relocation Trends survey
Bross, Allon
Buddy programs
Bulcke, Paul
Business decisions. See Global business decisions
C
Caligiuri, Paula M.
Campion, Michael
Canon
Career counseling
Carraher, Shawn
Cartier
Center for Applied Linguistics
CEO survey (2011)
Chen, Danny
Chevron
Clark, Paul
Client development: how cultural adaptation can help with; reactions of Japanese and Thai “buyers” to American “sellers,”
Clinton Health Access Initiative (CHAI) [Africa]
Coca-Cola
Cohen, Ben
Colakoglu, Saba
Competencies. See Cross-cultural competencies
Conscientiousness personality trait
Couette, Yves: adapting his style to fit Ben & Jerry’s norms; cross-cultural competencies of; professional background of
Country Navigator (TMA World)
Crocitto, Madeline
Cross-cultural adjustment goal
Cross-cultural competencies: ability to form relationships; appropriate self-efficacy; assumptions and/or overconfidence in; cultural adaptations; as cultural agility level 1; cultural curiosity and desire to learn; cultural integration; cultural minimization; divergent thinking and creativity; global professional effectiveness through; integrate knowledge of cross-national/cultural issues; performance assessment for international assignees; perspective-taking; receptivity to adopting diverse ideas; sample tasks requiring; tolerance of ambiguity; valuing diversity. See also Cultural Agility Competency Framework
Cross-cultural interactions: ability to form relationships impact on; Cultural Agility Selection System assessment of competencies affecting; experiential developmental opportunity of engaging in meaningful peer-level; how personality traits affect; perspective-taking impact on; three competencies affecting; valuing diversity competency impact on
Cross-cultural situations: competencies affecting global business decisions in; competencies affecting interactions in; competencies affecting psychological ease in
Cross-cultural success: as cultural agility level 3; how reliance on technology diminishes innovative
Cross-cultural training: delivery methods for; developing cultural intelligence during; evaluating the effectiveness of; five sample observations to make on unfamiliar culture; language training component of; learning goals for; limited availability to professionals; readiness for; taking action to implement; timing and sequencing of. See also Experiential developmental opportunities
Cross-cultural training delivery: blended learning; four tools used for; person-led; Web-based
Cross-cultural training evaluating: considering metrics for; knowledge gained and retained criteria for; knowledge tests for; methods for evaluating effectiveness; professional success criteria for; time-to-effectiveness criteria for. See also Assessment
Cross-cultural training learning goals: build a framework for how cultures differ; gain culture-specific knowledge; learn methods for cross-cultural discovery; understand the cross-cultural adjustment process
Cross-national/cultural knowledge competency: definition of; for global business decision making
CSL Limited
Cultural adaptation: as behavioral response; client development through; definition of; ethical dilemmas related to; in government; jobs and roles most often requiring; level of Americans’ to Thai and Japanese cultures; leveraged at the appropriate time; in manufacturing; reactions of Japanese and Thai “buyers” to American “sellers” using
Cultural agility: assessing and selecting for; assumptions made for assessing; attracting and recruiting talent with; building workforce; conducting a job analysis to identify needs for; crafting developmental cross-cultural experiences to increase; cross-cultural training to build foundation for; developed through international assignments; as mega-competency; professional advantages of having; three cultural responses by professionals with; three levels of. See also Culturally agile professionals
Cultural Agility Competency Framework: affecting behavioral responses in cross-cultural contexts; on competences affecting cross-cultural interactions; on competences affecting global business decisions; on competencies affecting psychological ease in cross-cultural situations; on cultural adaptations competency; on cultural integration competency; on cultural minimization competency; introducing the; personality traits underlying the; twelve key competencies of. See also Cross-cultural competencies; Taking action
Cultural Agility Interviews: for assessing extroversion; BARS (behaviorally anchored rating scales) used for; Cultural Agility Selection System component of; sample from cultural minimization
Cultural Agility Job Analysis
Cultural Agility Selection System: competencies assessed as part of the; foreign language assessment component of; interview component of; knowledge assessment component of; personality assessment component of; résumé screening component of; self-assessment component of; taking action to implement. See also Selecting international assignments
Cultural Agility Self-Assessment (CASA)
Cultural attitudes: definition of; making assumptions about
Cultural curiosity competency: definition of; how cross-cultural psychological ease affected by
Cultural differences: attitudes and values making up; building a cross-cultural framework on; making assumptions about prior exposure to; suggested book references for understanding. See also Cultures
Cultural discovery
Cultural Factors in Building Credibility
Cultural integration: as behavioral response; creating a hybrid team culture through; creating “no-blame” culture and principles to guide behavior; definition of; jobs and roles most often requiring; leveraged at the appropriate time; in mergers and acquisitions
Cultural Intelligence: Living and Working Globally (Thomas and Inkson)
Cultural Intelligence: People Skills for Global Business (Thomas and Inkson)
Cultural intelligence (CQ)
Cultural minimization: as behavioral response; in context of health and safety practices; Cultural Agility Interviews on; definition of; jobs and roles most often requiring; leveraged at the appropriate time
Cultural Navigator (TMC)
Cultural orientations: effectiveness of manufacturing professionals; effectiveness of sales professionals and their; number of available
Cultural responses: cultural adaptation; as cultural agility level 2; cultural integration; cultural minimization
Cultural similarities: assumptions about differences and; between United Arab Emirati and French Canadian
Cultural “stretch” situations
Cultural values: definition of; making assumptions about
Culturally agile professional pipeline: barriers to creating; building a; taking action to create; two different types of needs for
Culturally agile professional pipeline barriers: assumptions about cultural similarities and differences; assumptions about prior cultural exposure; assumptions about prior success; assumptions about technology
Culturally agile professionals: assessing and selecting; assumptions made for assessing; attracting and recruiting; competencies affecting cross-cultural interactions by; competencies affecting global business decisions by; competencies affecting psychological ease in cross-cultural situations; conducting a job analysis to identify need for; creating a pipeline of; creating the employee value proposition for; cross-cultural training for; cultural adaptation by manufacturing; cultural adaptation by sales; cultural integration used by; cultural minimization in context of health and safety by; cultural responses and agility of; global mind-set of; international assignments of; natural tendency toward forming relationships and success of; self-ratings of global abilities and knowledge by. See also Cultural agility; Talent
Culturally agile workforce: assessing your organization’s readiness for building; employee value proposition for; example of building; globalization impact on; HR’s role in building; ROI (return on investment) of international assignments for
Culture Compass (Living Abroad)
Culture Consequences: International Differences in Work-Related Values (Hofstede)
Culture-specific knowledge: cross-cultural training program focus on; cultural factors in building credibility; formality differences
Cultures: cross-cultural newbies’ assumptions about; five sample observations to make on unfamiliar; high-context versus low-context. See also Cultural differences
Cultures and Organizations: Software of the Mind (Hofstede, Hofstede, and Minkov)
CultureWizard (RW3)
Curiosity (sensemaking)
D
Daimler
de Leon, Corinna
Deloitte
Deloitte Volunteer Impact Survey
Demand-driven assignees: global mobility practice of distinguishing learning-driven versus; learning-driven versus; self-assessment tools used by; technical assignees and functional assignees types of
Deutsche Bank (Bahrain)
Development cross-cultural experiences: assessing potential for; buddy programs; description and benefits of; engaging in meaningful peer-level interactions; global project teams; global rotational programs; how cross-cultural experiences become; international volunteerism programs; mentoring programs; receiving feedback on performance in cross-cultural roles; suggestions for specific types of; taking action to create; using new knowledge, skills, and abilities in cultural contexts
Diesel
Direct Relief International (DRI)
DiSanto, Victoria
Disney
Divergent thinking/creativity competence, definition of
Diverse ideas receptivity competency: definition of; for global business decision making
Dow Chemical
Dow Corning
DubaiEye (radio station)
Dubberke, Sean
Dunfee, Thomas
Dyroen-Lancer, Becky
E
Earley, P. Christopher
Economist Intelligence Unit survey
Emotional stability personality trait
Employee value proposition: creating the; description of
ERASMUS
Ernst & Young
Ethical dilemmas of cultural adaptation
Etiquette rules
European Community Action Scheme for the Mobility of University Students (ERASMUS)
European Voluntary Service (European Union)
Experiential developmental opportunities: assessing potential for; description and benefits of; engaging in meaningful peer-level interactions; how cross-cultural experiences become; receiving feedback on performance in cross-cultural roles; suggestions for specific types of; taking action to create; using new knowledge, skills, and abilities in cultural contexts. See also Cross-cultural training
Extroversion personality trait: description of; sample interview protocol for assessing. See also Openness personality trait
Exxon Mobil
F
Family support
Farr, James L.
FedEx
Feedback: on performance in cross-cultural role; person-led cross-cultural training delivery
Ferzandi, Lori
Fichtner, Udo
Fichtner, Wolfgang
Finnish social norms
Flexibility personality trait: international assignment success and; U.S. soldiers’ divergent thinking and
Focardi-Ferri, Rachele
Food Attitude Behavior Openness Scale (FABOS)
Foreign language assessment: bio-data; Cultural Agility Selection System on; list of tests for; résumé screening for information on
Foreign language proficiency: assessments for; Bio-Data Assessment for Foreign Language Usage; cross-cultural training to improve; understanding formality differences
Frone, Michael
Full immersion
Functional assignees
G
General Electric (GE)
Germany: cultural differences in work-life balance preferences in; Walmart’s experience in
Ghosn, Carlos
Gibbs, Jennifer
Gibson, Cristina
GlaxoSmithKline: benefits of international volunteerism program of; PULSE Volunteer Partnership of
Global business decisions: competencies affecting; Cultural Agility Selection System assessment of competencies affecting; divergent thinking and creativity competency for; knowledge and integration of cross-national/cultural issues competency for; personality traits affecting; receptivity to adopting diverse ideas competency for
Global mindset: description of; for making global business decisions
Global mobility practices: assessing those used for strategic alignment; both support-based and strategic development; building cultural agility using strategic; distinguishing demand-driven versus learning-driven assignees as; mostly strategic development with targeted support-based; support-based; support-based with some strategic development
Global professionals. See Cultural agile professionals
Global project teams
Global Relocation Trends (Brookfield 2011 Survey Report)
Global Road Warriors (World Trade Press)
Global rotation programs
Global Talent Index Report,
Global Teams Tools (RW3)
Globalization
The Golden Rule
The Golden Rule quiz
Goldman Sachs
GoldSea (online newspaper)
Goosby, Eric
Government professionals: cultural adaptation by; Shin, Morgeson, and Campion study on
Greenfield, Jerry
Gregersen, Hal
Gucci
H
Hamouz, Fayrene L.
Hampden-Turner, Charles
Harper’s Bazaar
Harrison, David
Health and safety: cultural messages to influence standardization of; cultural minimization in context of; international assignments and safety-related practices; study on corporation-wide safety practices in different countries
Hertz Corporation
Hewlett-Packard (HP)
High level of tolerance. See Tolerance of ambiguity competence
Hirschvogel Automotive Group
Hirst, Giles
HIV/AIDS crisis
Hofstede, Geert
Hofstede, Gert Jan
Hong Kong UST Business School
Houghtaling, Chris
Human talent. See Talent
Huntsman, Jon
Hybrid team culture: cultural integration to create a; in mergers and acquisitions; principles guiding behavior and “no-blame,”
Hyland, MaryAnne
I
IBM: global mentoring program of; global rotation program of; Human Resource Leadership Development Program of; international volunteerism program of; Lenovo’s acquisition of PC division of; as on top ten lists of attractive global employers; recruitment of BYU students by
Inkson, Kerr
INSEAD
Intel
International assignment goals: demand-driven; developmental; functional; how cultural agility development is impacted by; learning-driven; strategic; technical
International assignments: assessing global mobility practices for strategic alignment; example of developing cultural agility through; full immersion approach to; how goals impact cultural agility; providing appropriate support practices during; repatriation following; ROI (return on investment) of; selection of the right; strategic global mobility practices supporting cultural agility during; taking actions to develop cultural agility through
International career orientations: distinguishing between completing international assignment and; examples of professionals with; international volunteerism opportunities as evidence of; interviewing professionals with; the money trap issue of assessing; self-initiated career decisions as evidence of. See also Recruiting culturally agile professionals
International MBA programs
International volunteerism programs: Deloitte Volunteer Impact Survey on; European Voluntary Service; NGOs (nongovernmental organizations) and; Peace Corps
InterNations
Interviews: for assessing extroversion; BARS (behaviorally anchored rating scales); Cultural Agility. See also Assessment instruments
J
Jacobs, Rick R.
Janssens, Maddy
Japan: Hiragana writing system of; Japanese and Thai “buyers” reactions to American sales professionals; Katakana writing system of
Job analysis
Johnson & Johnson
Johnson, Paul
Joshi, Aparna
Joyner-Kersee, Jackie
J.P. Morgan
JRH Biosciences
Jung, Andrea
K
Kalman, Danny
“Know thyself,”
Knowledge: applied in different cultural contexts; assessment of culture-specific; cross-cultural training program focus on culture-specific; cross-national/cultural knowledge competency
Knowledge assessment: Cultural Agility Selection System component of; Foreign Service Officer Test used for; for testing cross-cultural knowledge
Knowledge tests
Konno Mamoru
KPMG
Kraimer, Maria
Kupczyk, Jim
L
Language Testing International
Languages: assessing abilities of foreign; cross-cultural training inclusion of language training; formality differences in; résumé screening for information on
Lazarova, Mila
Learning driven assignees: description of; developmental assignees and strategic assignees of; global mobility practice of distinguishing demand-driven versus
LEGO
Lenovo-IBM PC division acquisition
Levy, Orly
Lin, David
Liu Chuan Zhi
Living Abroad’s Culture Compass
Lockheed Martin
London Business School
M
Major League Baseball
Managing Across Cultures: The Seven Keys to Doing Business with a Global Mindset (Solomon and Schell)
Managing the Global Workforce course
Manufacturing professionals: cultural adaptation by; cultural orientations and effectiveness of; difference between British and Chinese workers’ reactions to autonomy
McCloskey, Michael
McDonald’s
McKinsey & Company
McNulty, Yvonne
Medtronic
Mencin, Ahsiya
Mentoring programs
Mercedes-Benz
Merck and Co.
Mergers & acquisitions
Mexican culture
Microbial Pathogen Department
Microsoft
Millennium Cities Initiative (Ghana)
Minkov, Michael
Model United Nations club
Mol, Stefan
Morgan, Zach
Morgeson, Frederick
Mormon Mafia
Mosakowski, Elaine
MTV
N
National Basketball Association
Nestlé
Newman, Jason
NGOs (nongovernmental organizations): European Voluntary Service; international volunteerism programs working with; Peace Corps
1996 Olympic Games
Nissan
“No-blame” culture
Nokia
Nolan, Riall
Nooyi, Indra
O
Oehler, Karl-Heinz
Olympic Games (1996)
Olympic Games (Summer, 2000)
Openness personality trait: Bio-Data Assessment of; description of; Food Attitude Behavior Openness Scale (FABOS); international assignment success and; sample interview protocol on assessing extroversion and. See also Extroversion personality trait
Organizations: assessing global mobility practices for strategic alignment; assessing readiness for cultural agility; building a culturally agile professional pipeline; challenges related to cultural barriers; leadership practices to foster culturally agile culture in; repatriation attrition concerns of; strategic development global mobility practices of. See also Taking action
Ozanne, Julie
P
Panasonic
Papautsky, Elizabeth Lerner
Peace Corps (U.S.)
Peer-level cross-cultural interactions
PepsiCo
Performance management: assessing cross-cultural competencies of international assignees; assessing global mobility practices for strategic alignment; different performance goals and; different raters and; during international assignments; Stakeholder Alignment of International Assignees’ Performance Goals. See also Talent management
Person-led cross-cultural training
Personality assessment: the “Big Five”; Cultural Agility Selection System component of
Personality tests
Personality traits: affecting psychological ease cross-culturally; agreeableness; the “Big Five,”; conscientiousness; Cultural Agility Competency Framework underlying specific; emotional stability; extroversion; flexibility; openness; testing for
Perspective-taking competency: definition of; the Golden Rule on; the Golden Rule quiz; how cross-cultural interactions are affected by; religion and; U.S. soldiers’ cross-cultural interactions and their
Phillips, Jean M.
Piecowye, James
Ping Ping Fu
Pornpitakpan, Chantihika
PricewaterhouseCoopers
Pro Mujer, Bolivia (PMB)
Procter & Gamble
Professionals. See Cultural agile professionals
Psychological ease cross-culturally competencies: appropriate self-efficacy; cross-cultural training to facilitate; Cultural Agility Selection System assessment of; cultural curiosity; personality traits affecting; tolerance of ambiguity
PULSE Volunteer Partnership (GlaxoSmithKline)
Purdue University
Q
Quigley, Kevin
Quizzes: The Golden Rule; Your Organization’s Global Image
R
Rajagopal, Lakshman
Rakuten (Japan)
Receptivity to diverse ideas competency: definition of; for global business decision making
Recruiters: attracting culturally agile professionals role by; re(training); selecting for their cultural agility
Recruiting culturally agile professionals: cross-cultural majors, activities, and clubs to find; hosting networking parties to build employer brand for; international university programs used for; InterNations networking club for; Peace Corp experience as source for; places to find new hires; taking action for. See also Attracting culturally agile professionals; International career orientations
Relationships: ability to form relationships impact on; perspective-taking impact on; valuing diversity competency impact on
Reliability
Religion
Renault
Repatriation: assessing global mobility practices for strategic alignment of; of developmental assignees; importance of managing; recommended practices for successful
Repatriation attrition: perceived as competitive risk; recommendations to lower
Repatriation recommendations: manage expectations; match goal fulfillment and rewards; provide career counseling; send credible messages; structure networking opportunities
Resourcefulness
Résumé screening: Cultural Agility Selection System on; sample keywords to look for when
Rich Products
Riding the Waves of Culture: Understanding Diversity in Global Business (Trompenaars and Hampden-Turner)
Ross, Karol
Rule Number One Is to Support the Family
Rutgers University
Rutgers University-Singapore Institute of Management joint program
RW3: Culture Wizard of; Global Teams Tool of
S
Saatcioglu, Bige
Safety-related practices. See Health and safety
The SAGE (The Self-Assessment for Global Endeavors)
Sales professionals: accommodating Chinese physicians; advice on cultural adaptation strategies for; cultural adaptation by; cultural orientations and effectiveness of; Japanese and Thai “buyers” reactions to American
Sanyo Video Component Corporation (Tijuana)
Schell, Michael S.
Schott AG
Segunda Mano (classified ads)
Selecting international assignments: assessing strategic alignment practices for; creating a candidate database for; how the Big Five personality traits affect success of; importance of offering the right assignment; sample interview protocol for assessing extroversion; self-assessment tool for decision making; STIA (Selection Test for International Assignees) for; technical skills and experience considered for. See also Cultural Agility Selection System
Self-assessment: Cultural Agility Selection System on; Cultural Agility Self-Assessment (CASA) for; followed by self-development; of global mobility practices for strategic alignment; The Golden Rule quiz; The SAGE (The Self-Assessment for Global Endeavors); as strategic development global mobility practice; Your Organization’s Global Image Quiz. See also Assessment
Self-efficacy. See Appropriate self-efficacy competency
Selmer, Jan
Shachaf, Pnina
Shaffer, Margaret
Shannon, Jack
Shapero, Dana
Shapiro, Jon
Sharan, Ken
Shell Indonesia
Shepard, Otis
Shin, Shung
Siemens
Silalahi, Darwin
Singapore Institute of Management-Rutgers University joint program
Smeede, Theo van der
Smith, Frank
Socrates
Soldiers. See U.S. soldiers
Solomon, Charlene, M.
Sony
Spicer, Andrew
Stakeholder Alignment of International Assignees’ Performance Goals
Starbucks
Steinmetz, Chris
STIA (Selection Test for International Assignees)
Stimulated Oral Proficiency Interviews
Strategic alignment assessment: of general global mobility practices; of global mobility practices for selection; self-assessing global mobility practices
Strategic assignment goals
Strategic development global mobility practices: appropriate support practices; assessing practices for strategic alignment; both support-based and; building cultural agility using; mostly support-based with some; performance management; repatriation; selection of assignments; self-assessment; targeted support-based with mostly
Stringer, Howard
Sullivan, Sherry
Support-based global mobility practices: assessing practices for strategic alignment; both strategic development and; description of; mostly strategic development with targeted; some strategic development with mostly
Suutari, Vesa
Sydney Harbour cleanup (Australia)
T
Taking action: for attracting and recruiting culturally agile professionals; to create culturally agile professional pipeline; to create experiential developmental opportunities; to develop cultural agility through international assignments; to implement cross-cultural training; to implement Cultural Agility Selection System; to incorporate competencies affecting professional success; to incorporate cultural adaptation, cultural minimization, and cultural integration. See also Cultural Agility Competency Framework; Organizations
Talent: attracting and recruiting culturally agile; cross-cultural training readiness by; cultural barriers challenges facing; organizational importance of; self-ratings of global abilities and knowledge by. See also Culturally agile professionals
Talent management: attracting culturally agile professionals as strategic; CEO survey (2011) on importance of. See also Performance management
Tarique, Ibraiz
Taveras, Sudhey
Taylor, Sully
Technical assignees
Technology: assumptions that cultural differences are transcended by; how reliance diminishes cross-cultural success
Thomas, David
3M
TMA World’s Country Navigator
TMC’s Cultural Navigator
Tolerance of ambiguity competence: cross-cultural psychological ease affected by; definition of; international assignment success and; study on U.S. soldiers and their
Transparent Language
TraQs Consulting
Trompenaars, Fons
TRW Automotive (Germany)
2000 Summer Olympics (Sydney, Australia)
U
Unilever
Union Texas Petroleum
United Nations Conference on Trade and Development (UNCTAD)
United Nations Global Commission on International Migration
United Nations (UN) language proficiency examinations
United States: foreign-born workers in the; increasing demand for culturally agile professionals in the; International MBA programs in the
Universidad Blas Pascal (Argentina)
University of Applied Sciences, Wiener Neustadt
University of Montreal
University of Pennsylvania’s Wharton School
University of Pune (India)
University of Richmond
University of South Carolina’s Darla Moore School of Business
Universum communications
U.S. Army
U.S. Census Bureau
U.S. News & World Report
U.S. President’s Emergency Plan for AIDS Relief
U.S. soldiers: curiosity (sensemaking) of; divergent thinking and cognitive flexibility of; knowledge and integration of cross-national/cultural issues of; self-efficacy of; tolerance of ambiguity competence of; valuing diversity competency of
USRobotics Corporation (USR)
V
Value proposition. See Employee value proposition
Valuing diversity competency: cross-cultural interactions affected by; definition of; U.S. soldiers’
Van Der Molen, Henk
Vincze, Zsolt
Volkswagen
W
Walmart’s Germany experience
The Walt Disney Company (USA)
Web-based cross-cultural training
Web sites: attracting culturally agile professionals using company; creating employee value proposition through company
When in Rome (film)
Willemsen, Madde
Wipro Technologies
Wirtschaftsuniversität Wien (Austria)
Workforce. See Culturally agile workforce
World Trade Press’s Global Road Warriors
Y
Yagnik, Jyoti
Yang Yuanqing
Your Organization’s Global Image quiz
Z
Zappos
Zayed University (United Arab Emirates)
Zehetbauer, Stephan
Zulfiqar, Asif