Your Social Media Policy is the foundation of your operations and procedures. Constructing it is challenging, as it has to take into account new functions that many companies have not had to deal with before and has to be constantly updated. Also, departments must collaborate in ways they haven’t done previously. To develop a comprehensive policy, you have to address all the major aspects of the H.U.M.O.R. Matrix. A key driver is how the different departments work together daily to achieve a baseline level of secure operations.
Is there ongoing communications and collaboration across departments?
Have you defined specific policies for internally hosted applications versus externally hosted applications?
Are you managing the policy on a constant basis?