Wrap Up

When building your social media security framework, what worked for another company or brand may not necessarily work for you. Each department and every employee should be expected to follow the corporation’s social media security policy, which should be built around the company’s stated communication initiatives, short-term goals, and long-term objectives. These policies will change over time as the company’s involvement online increases as new platforms are developed and through a dynamic and evolving relationship with their communities.

A new process has to be followed to implement a security policy that works for all departments and meets the operational requirements of social media usage. A clear and transparent operational framework that provides insightful guidelines on Human Resources, Utilization of resources, Monetary considerations, Operations management, and Reputation management is an essential element of your social media success.

Improvement Checklist

Use an assessment process such as the H.U.M.O.R Matrix as the basic foundation of your security framework.

Analyze your existing processes and identity gaps in the tools you use to secure social media communications going forward.

Identify new threats to the organization via social media platforms.

Implement practical procedures for monitoring, reporting, and analysis.

Implement coordinated efforts across all departments for a comprehensive companywide strategy.