Whether it’s accurate or not, complete or incomplete, balanced or skewed, the “information” that the public sees about your company defines their perception of who you are. One distorted blog post of your product could have a huge effect on your company, whether it’s true or not. With a proactive approach to gathering information about who is attacking your reputation, you can defend against any brand attacks quickly and manage the story. By managing your reputation proactively, you can
Efficiently collect, aggregate, and disseminate information about your brand
Anticipate threats and react quickly
Defend against geographically diverse sources
Facilitate cooperation between business partners to defend a brand
Communicate facts to customers
Provide cost-effective feedback and perception management with free tools