The index that appeared in the print version of this title was intentionally removed from the eBook. Please use the search function on your eReading device for terms of interest. For your reference, the terms that appear in the print index are listed below
A
Abramms, Bob
Accomplishments recognition (exercise)
Adelphia
Advisors, ethical collaboration
Age discrimination (exercise)
Age Discrimination in Employment Act (ADEA)
Americans with Disabilities Act (ADA)
Andersson, Lynne
Announcements, delivery of (exercises)
Arnold, Kristin
Arthur Anderson
Attributes of ethical leaders (exercise)
Audit, ethics audit (exercise)
B
Barker, Jim
Beer, Michael
Belanger, Peter
Blix, Hans
Block, Peter
Boisjolie, Roger
Boundary-spanner
Buffett, Warren
C
Campaign finance legislation
Celebrity endorsements (exercise)
Challenger disaster
Chao, Stephen
Charismatic leader, follower behaviors
Chrysler
Clemson University
Codes of ethics (exercise)
integrity gauges
Cognitive dissonance
Collaboration
collaborative spirit (exercise)
ethical collaboration
See also Teamwork ethics exercises
Collins, Jim
Communication
delivery of announcements (exercises)
e-mail ethics (exercise)
of ethical leader
information-sharing with clients (exercise)
nonmanipulative communication (exercise)
persuasive words and product description (exercise)
power of words (exercise)
right to express views (exercise)
storytelling as (exercise)
See also Verbal behaviors
Computer use
computer passwords, guidelines for use
e-mail ethics (exercise)
Conway, Lloyd A.
Cooper, Don
Copyright laws violation
Corporate citizenship ethics, overview of
Corporate social responsibility (CSR)
Creative persons, traits of
Cuomo, Mario
Customer objections, overcoming (exercise)
Customers, internal and external
D
Dan Antoni vs. Employment Security Department of the State of Washington
DeMars, Nan
Deming, W. Edwards
Disclosure, full disclosure (exercise)
Discrimination
age (exercise)
gender boundaries (exercise)
Dolph, Denise
Downward communication (exercise)
Drucker, Peter
E
E-mail ethics (exercise)
Ebbers, Bernard
Eisenstat, Russell
Employee Retirement Income Security Act (ERISA)
Employees. See Corporate citizenship ethics
Ennico, Cliff
Enron Corporation
Ethical behavior, myths related to
Ethical climate improvement (exercise)
Ethical foundation of leaders (exercise)
Ethical Office
benefits of
elements of
Ethical position of leader, support of (exercise)
Ethical sales behaviors (exercise)
Ethical standards awareness (exercise)
Ethical workplace conduct exercises
on e-mail ethics
on ethics awareness
on “everybody does it” syndrome
on gender boundaries
on lobbying for positions
on new-hire situation
on personal morality versus company loyalty
on rule enforcement
on trauma of job loss
on verbally abusive behavior
Ethics awareness (exercise)
Ethics policy
ethics policy evaluation (exercise)
implementation, strategy killers
Evans, Paul
“Everybody does it” syndrome (exercise)
F
Fair, Ernest
False Claims Act
Fear in workplace (exercise)
Feingold, Russell
Foreign Corrupt Practices Act
Frisch, Gerald
G
Galvin, Bob
Gardner, Howard
Gender dynamics and boundaries (exercise)
General Electric
Giuliani, Rudy
Global Crossing
Graham, John R.
Graham Communications
H
Haughey, Laurie
Hiring
new-hire situation (exercise)
new position lobbying (exercise)
Hobbs, Stephen
Hogan, Robert
Hoover, J. Edgar
Humanitarian projects
I
Iacocca, Lee
Illuminate of Rochester, Inc.
ImClone Systems
Infomercial, full disclosure (exercise)
Information-sharing with clients (exercise)
Integrity gauges
J
Janusian thinking (exercise)
Job loss trauma (exercise)
Jones, Jim
K
Karp, H. B.
L
Laws
age discrimination
legal consequences of behavior (exercise)
persons with disabilities
whistle-blower protection
Leadership, and charisma
Leadership ethics, overview of
Leadership ethics exercises
on attributes of ethical leaders
on causes of unethical behavior
on delivering difficult messages
on ethical foundation of leaders
on improving ethical climate
on Machiavellian behavior
on multiple viewpoints of situation
on offense actions
on power and leadership
on power of words
on qualities of ethical leader (exercise)
Ley, D. Forbes
Loyalty, personal morality versus company loyalty (exercise)
M
McCain-Feingold Campaign Finance Reform Bill
McCormick, Robert
MacGregor, Robert
Machiavellian behavior (exercise)
McMaster, Mark
Malcolm Baldridge National Quality Award
Managerial ethics, overview
Managerial ethics exercises
on accomplishments recognition
on codified ethics
on communication process
on ethical standards awareness (exercise)
on ethical supervision
on ethics policy evaluation
on manager self-assessment
on performance as norm
on right to express views
on scope of ethical management
Mandel, Terry
Manipulation
Machiavellian behavior (exercise)
nonmanipulative communication (exercise)
Martone, Gwen
Mason, Chip
Mayer, Pam
MCI WorldCom
Mead, William
Merrill Lynch
Mescon, Michael
Mescon, Timothy
Michalko, Michael
Mitrano, Thomas J.
Moose, Chief Charles
Morrell, Mike
Motorola, Six Sigma
Mullins v. Pfizer Inc.
Murdoch, Rupert
Myths, related to ethical behavior
N
National Labor Relations Act (NLRA)
Navran, Frank J.
Need and selling (exercise)
New-hire situation (exercise)
New position lobbying (exercise)
O
O’Boyle, Thomas
Occupational Safety and Health Act
Offensive actions (exercise)
Opposing perspectives, Janusian thinking (exercise)
Overreaching statements (exercise)
P
Pearson, Christine
Performance as norm (exercise)
Personal morality versus company loyalty (exercise)
Persuasive words and product description (exercise)
Peters, Tom
Philip Morris
Porath, Christine
Positive thinkers, traits of
Power and leadership (exercise)
Pullman v. Hudson Foods Inc.
Q
Qualities of ethical leader (exercise)
Quality, ethical quality
R
Reach and Achieve Associates
Recognition, accomplishments recognition (exercise)
Ries, Al
Right to express views (exercise)
Robertson, Regina
Rowley, Coleen
Rule enforcement (exercise)
S
Salesmanship ethics, overview
Salesmanship ethics exercises
on celebrity endorsements
on ethical behaviors
on ethics audit
on full disclosure
on information-sharing with clients
on Janusian thinking
on need and selling
on overcoming customer objections
on persuasive words and product description
on supporting ethical position of leader
Scandals, recent corporate scandals
Self-assessment
ethics profile
by manager (exercise)
SET Laboratories, Inc.
Showalter, Bonnie
Six Sigma
Standards
codes of ethics (exercise)
ethical standards awareness (exercise)
State laws, whistle-blower protection
Storytelling as communication (exercise)
Strella, Eve
Succession planning, ethical
Suicide and job loss (exercise)
Supervisional ethics (exercise)
T
Taylor, Herbert J.
Team-building programs (exercise)
Teamwork ethics, overview of
Teamwork ethics exercises
on age discrimination
on collaborative spirit
on fear in workplace
on legal consequences of behavior
on overreaching statements
on qualities of ethical leader
on storytelling as communication
on team-building programs
on trustworthiness
on whistle-blowing
Tenure of leader, ethical tenure
Termination of job trauma (exercise)
Tracey, William
Trout, Jack
Trust
manifestation of
stolen-credit situation (exercise)
trustworthiness of team members (exercise)
Turner, Ted
Tyco
U
Unethical behavior causation (exercise)
Upward communication (exercise)
V
Vasudevan, M.
Ventrella, Scott W.
Verbal behaviors
gender boundaries (exercise)
multiple viewpoints of situation (exercise)
offensive (exercise)
overreaching statements (exercise)
right to express views (exercise)
verbally abusive behavior (exercise)
See also Communication
Viewpoints of others, (exercise)
Violence in workplace
fatalities (2001)
job loss and suicide (exercise)
verbally abusive behavior (exercise)
W
Wal-Mart, foreign worker class-action lawsuit
Watkins, Sherron
Welch, Jack
Whistle-blowing
damages awarded to
legal protections
whistle-blowing (exercise)
Wilson, Robin
Women, gender dynamics and boundaries (exercise)
Words, power of (exercise)
Wyatt, Watson