Contents

List of Handouts

Introduction

PART A.

Ethical Leadership

Introduction

Laurie Haughey

1.

Intelligent Life in the Universe

This 30-minute exercise begins with a cartoon-prompt and proceeds to explore evidence of ethical behavior.

2.

You’re Better Ough

A lexical challenge in this 30-minute exercise encourages ethical leaders to consider multiple viewpoints.

3.

Take Offense and Take the Offensive

Real-world scenarios are used in this exercise, which urges participants to speak up in order to right wrongs. It takes about 25 minutes to complete.

4.

Discerning Common Attributes

In this 20-minute exercise, participants identify attributes of ethical leaders and then engage in a related brain teaser.

5.

False Prophets

This 15-minute exercise examines the ethical responsibilities leaders have to weigh their words carefully before expressing them.

6.

Park Your Ethicar in the Harvard Yard

Participants in this 45-minute exercise compare current reasons for unethical behavior to those given in a Harvard study a quarter-century ago.

7.

You Don’t Need Leaders to Tell People the Good News

This exercise, which requires 45 minutes, has participants complete a comparison matrix and then work on delivering a bad-news message.

8.

Machiavellian, Manipulative, or Masterful?

A quiz starts off this 30-minute exercise, after which participants explore two case studies taken from actual corporate occurrences.

9.

Be-Guile

In this 25-minute exercise, participants consider the best way to propose organizational change.

10.

More P-O-W-E-R to You

Individual and group consensus choices are made in this 45-minute exercise, which examines the correlations among power, leadership, and ethics.

PART B.

Ethical Workplace Conduct

Introduction

Thomas J. Mitrano

11.

Verbally Abusive Behavior

Eve Strella and Gwen Martone

The timeframe for this exercise is 60 to 90 minutes. It explores verbally abusive behavior and its ramifications through a series of interactive activities.

12.

E-Mail Ethics

This short, 15-minute exercise aims to make participants aware of personal and organizational liabilities associated with unethical use of the Internet.

13.

To Be or Not to Be . . . Civil

The letter of the law and the spirit of the law are considered in this 25-minute exercise, based on a real-world scenario.

14.

Librarians Don’t Rule the World!

Pictorial images are employed in this 15-minute exercise as a means of describing the ethical climate in participants’ organizations.

15.

Everybody Does It

Lloyd A. Conway

Minor but pervasive ethical violations that occur in the workplace are examined in this 20-minute exercise.

16.

Flirting with Danger

Eve Strella and Gwen Martone

In this 60 to 75-minute exercise, participants are asked to think about the consequences of seemingly innocent behavior.

17.

Leader of the PAC

Based on a controversial political practice, this 45-minute exercise raises a series of ethical questions for employees.

18.

Lobbying for Positions

Participants will need 15 minutes to compare personal values to organizational purpose in this exercise, which calls for the formulation of a challenging question.

19.

Neutron Neutrality

Based on Jack Welch background material, participants are asked to devise ways to make job loss less devastating.

20.

Whatever It Takes

This 25-minute exercise examines the difficulty of doing the right thing when that “thing” causes private morality to conflict with company loyalty.

PART C.

Ethical Salesmanship

Introduction

Robin Wilson

21.

A Stick in Time Saves Ten

This 20-minute game asks participants to relate common phrases to the ethical climate in their organization.

22.

A Sale of Need Is a Sale Indeed

The importance of bidirectional selling is emphasized in this 25-minute exercise.

23.

Info fo’ You

Participants have 45 minutes to write and deliver a full-disclosure script selling their organization’s product or service.

24.

Ethics from A to Z

With this 20-minute energizer, triads compete to list 26 ethical sales behaviors.

25.

Sell-ebrities

Participants in this 45-minute exercise identify the ideal celebrity to sell their product or service and then prepare a short pitch incorporating a quality associated with that person.

26.

News-Capers

Newspapers are used in this 40-minute exercise to determine the reasons why consumer faith is eroding. These reasons are then used to actually persuade buyers.

27.

Inside Scoops

A matrix is used in this 30-minute exercise to determine what customers need to know and what they deserve to know.

28.

Ethics Audit

An assessment tool regarding the sales culture forms the basis of this 25-minute exercise, which also explores the degree to which those at the top influence culture as a whole.

29.

Take the “Ow” Out of “Now”

Customer-appeal words are considered in this 20-minute exercise. Participants then explore how to use these words both ethically and unethically.

30.

Fine Lines vs. Fine Lines

In this 30-minute activity, participants learn some strategies for overcoming objections and then discuss whether, from an ethical perspective, those objections should be overcome.

PART D.

Ethical Management

Introduction

Nan DeMars

31.

Ethics Evaluation

Mike Morrell

Participants have 60 minutes to analyze a copy of their organization’s ethics policy and to report their subgroup findings.

32.

Rites, Rights, and Wrongs

During this 30-minute exercise, based on a real-life executive’s poor choice of words, participants determine how best to modify such communications.

33.

That Feather in Your Cap

Regina Robertson

The ethical issues of giving and taking credit are studied in this 35-minute exercise.

34.

Alphabet Soup-ervision

This 25-minute exercise gives new meaning to everyday acronyms and then asks participants to relate these to ethical situations managers often face.

35.

Manager—Management

Participants in this 30-minute exercise explore nonmanipulative communication as it relates to both upward and downward expression.

36.

You Know There’s a Child

This 20-minute exercise starts off on a light note, but proceeds to look seriously at the elements that constitute ethical management.

37.

Will the Real Ethical Manager Please Stand?

The focus of this 25-minute exercise is the ethical gap between perception and reality. Participants fill out an ethical profile and use it as a discussion and action resource.

38.

Codified Ethics

A monograph is distributed to participants in this 50 to 60-minute exercise, which culminates in the formation of a set of workplace principles.

39.

Stand Up for Standards

Mike Morrell

In this 60-minute exercise, participants compare their responses on a number of workplace situations involving ethical choices.

40.

Perform as a Norm

M. Vasudevan

Designed to improve performance levels, this 45 to 60-minute exercise treats participants to Indian parables and anecdotes illustrating key management concepts.

PART E.

Ethical Teamwork

Introduction

Kristin J. Arnold

41.

Blindfold Obstacle Course

Stephen Hobbs

This 60 to 75-minute exercise highlights trustworthiness in relation to team–member interactions during the course of a guided tour through real and metaphorical obstacles.

42.

Cosmetic or Cosmological?

Forty-five minutes is the time needed for this exercise, which uses a case study to encourage input regarding a choice that might be more cosmetic than cosmological in its impact.

43.

Judgment Daze

Participants serve as ex officio judges in this 45-minute exercise that has them compare team situations to the court’s ruling in comparable, actual cases.

44.

Information Age-ing

This 10-minute energizer illustrates the potential danger associated with seemingly innocent remarks that may violate the Age Discrimination in Employment Act.

45.

Whistle-Blown in the Wind

Partners in this 20-minute exercise work on real-world scenarios involving ethical decision-making teams.

46.

How Do You Spell “L-E-A-D-E-R”?

This 20-minute game prompts discussion of the qualities needed for ethical team leadership.

47.

Declarations of Dependence

With this 15-minute exercise, participants will have a better understanding of the problems associated with a leader’s or public figure’s far-reaching or poorly expressed statements.

48.

There Is No Terror

Participants in this 25-minute exercise undertake a study of the fear team members and leaders may have to deal with.

49.

This Is the House That MAC Built

This puzzle-dependent exercise has participants take 20 minutes to consider what constitutes ethical teamwork.

50.

Story Glory

Relevant research and storytelling combine in this 45-minute exercise to challenge participants’ creativity by asking them to glean ethical insights from real-world situations.

References

Index

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