Bibliography

Chapter 1

  1. Argyris, C. (1970) Intervention Theory and Method. Addison-Wesley. Reading, MA.
  2. Beckhard, R. (1969) Organization Development: Strategies and Models. Addison-Wesley. Reading, MA.
  3. Bennis, W. G. (1966) Changing Organizations. McGraw-Hill. New York, NY.
  4. Block, P. (1987) The Empowered Manager. Jossey-Bass. San Francisco, CA.
  5. Block, P. (1999) Flawless Consulting (2nd ed.). Pfeiffer. San Francisco, CA.
  6. French, W. L., & Bell, C. H., Jr. (1978) Organization Development. Prentice Hall. Englewood Cliffs, N.J.
  7. Hargrove, R. (1995) Masterful Coaching. Pfeiffer. San Francisco, CA.
  8. Jongewood, D., & James, M. (1973) Winning with People. Addison-Wesley. Reading, MA.
  9. Kayser, T. A. (1990) Mining Group Gold. Serif Publishing. Segundo, Calif.
  10. Lewin, K., & Hanson, P. (1976) Giving Feedback: An Interpersonal Skill. In W. G. Bennis and others (Eds.), The Planning of Change (3rd ed.).
  11. Holt Rinehart & Winston. New York, NY.
  12. Lippitt, G. L. (1969) Organization Renewal. Appleton, Century, Crofts.
  13. New York, NY.
  14. McKroskey, J. C., Larson, C. E., & Knapp, M. L. (1971) An Introduction to Interpersonal Communication. Prentice Hall. Englewood Cliffs, NJ.
  15. Nadler, D.A. (1977) Feedback and Organization Development. Addison-Wesley. Reading, MA.
  16. Schein, E. H. (1969) Process Consultation: Its Role in Organization Development. Addison-Wesley. Reading, MA.
  17. Schein, E. H. (1987) Process Consultation: Lessons for Managers and Consultants. Addison-Wesley. Reading, MA.
  18. Schein, E. H., & Bennis, W. G. (1965) Personal and Organization Change Through Group Methods: The Laboratory Approach. John Wiley & Sons. New York, NY.

Chapter 2

  1. Fairhurst, G. & Sarr, R. (1996) The Art of Framing. Jossey-Bass. San Francisco, CA.
  2. Harrison, R. (1970) “Choosing the Depth of Organization Intervention.” The Journal of Applied Behavioral Science 1 of 6, (2), 181–202.
  3. Higgins, A. C. & Ashworth, S. D. (1996) Organizational Surveys: Tools for Assessment and Change. Jossey-Bass. San Francisco, CA.
  4. Hogan, C. (2003) Practical Facilitation. Kogan-Page. Sterling, VA.
  5. Hunter, D. (2007) The Art of Facilitation. Jossey-Bass. San Francisco, CA.
  6. Schwarz, R. (1994) The Skilled Facilitator. Jossey-Bass. San Francisco, CA.
  7. Stanfield, R. B., ed. (2000) The Art of Focused Conversation. ICA Canada. Toronto, Canada.
  8. Strachen, D. (2001) Questions That Work. Ottawa, Canada: ST Pres.
  9. Weisbord, M. R. (1991) Organizational Diagnosis: A Workbook of Theory and Practice. Jossey-Bass. San Francisco, CA.

Chapter 3

  1. Argyris, C. (1970) Intervention Theory and Method. Addison-Wesley. Reading, MA.
  2. Beckhard, R. (1969) Organization Development: Strategies and Models. Addison-Wesley. Reading, MA.
  3. Blake, R. R., & Mouton, J. S. (1968) Corporate Excellence Through Grid Organization Development. Gulf. Houston, TX.
  4. Block, P. (1999) Flawless Consulting (2nd ed.). Pfeiffer. San Francisco.
  5. Lewin, K., & Hanson, P. (1976) “Giving Feedback: An Interpersonal Skill.” In W. G. Bennis and others (Eds.), The Planning of Change (3rd ed.). Holt, Rinehart & Winston. New York, NY.
  6. Likert, R. (1967) The Human Organization. McGraw-Hill. New York, NY.
  7. Lippitt, G., & Lippitt, R. (1978) The Consulting Process in Action. Pfeiffer. San Francisco, CA.
  8. Margulies, N., & Wallace, J. (1973) Organizational Change: Techniques and Applications. Scott, Foresman. Glenview, Ill.
  9. Nadler, D. A. (1977) Feedback and Organization Development. Addison-Wesley. Reading, MA.
  10. Reddy, B. (1994) Intervention Skills: Process Consultation for Small Groups and Teams. Pfeiffer. San Francisco, CA.
  11. Schein, E. H. (1969) Process Consultation: Its Role in Organization Development. Addison-Wesley. Reading, MA.
  12. Schein, E. H. (1987) Process Consultation: Lessons for Managers and Consultants. Addison-Wesley. Reading, MA.

Chapter 4

  1. Anderson, T. D. (1992) Transforming Leadership. Human Resource Development Press. Amherst, MA.
  2. Autry, J. A. (2001) The Servant Leader. Prima Publishing. Roseville, CA.
  3. Bennis, W., & Goldsmith, J. (2003) Learning to Lead. Perseus Books. New York, NY.
  4. Belasco, J., & Stayer, R. (1993) Flight of the Buffalo. Warner Books. New York, NY.
  5. Block, P. (1990) The Empowered Manager. Jossey-Bass. San Francisco, CA.
  6. Burns, J. M. (1978). Leadership. Harper & Row. New York, NY.
  7. Hesselbein, F., Goldsmith, M., & Beckhard, R. (Eds.) (1997) The Organization of the Future. Jossey-Bass. San Francisco, CA.
  8. Hunsaker, P., & Alessandra, A. (1980) The Art of Managing People. Prentice-Hall. Englewood Cliffs, NJ.
  9. Katzenbach, J., & Smith, D. (1993) The Wisdom of Teams. HarperCollins. New York, NY.
  10. Kinlaw, D. C. (1993) Team-Managed Facilitation. Pfeiffer. San Francisco, CA.
  11. Pfeiffer, J. W., & Jones, J. E. (1972) A Handbook of Structured Experiences for Human Relations Training (Vols. 1–X). Pfeiffer. San Francisco, CA.
  12. Rees, F. (1991). How to Lead Work Teams. Pfeiffer. San Francisco, CA.
  13. Tagliere, D. A. (1992) How to Meet, Think, and Work to Consensus. Pfeiffer. San Francisco, CA.
  14. Weaver, R. G., & Farrell, J. D. (1997) Managers as Facilitators. Berrett-Koehler. San Francisco, CA.

Chapter 5

  1. Argyris, C. (1964) Integrating the Individual and the Organization. John Wiley & Sons. New York, NY.
  2. Beckhard, R., & Harris, R. T. (1969) Organizational Transitions: Managing Complex Change. Addison-Wesley. Reading, MA.
  3. Dyer, W. G. (1987) Team Building. Addison-Wesley. Reading, MA.
  4. Likert, R. (1961) New Patterns of Management. McGraw-Hill. New York, NY.
  5. McGregor, D. (1960) The Human Side of Enterprise. McGraw-Hill. New York, NY.
  6. Pfeiffer, J. W., & Jones, J. E. (1972) A Handbook of Structured Experiences for Human Relations Training (Vols. I–X). Pfeiffer. San Francisco, CA.
  7. Schein, E. H. (1969) Process Consultation. Addison-Wesley. Reading, MA.
  8. Schutz, W. C. (1966) The Interpersonal Underworld. Science and Behavior Books. Palo Alto, CA.
  9. Tuckman, B. W. (1965) “Development Sequences in Small Groups.” Psychological Bulletin.
  10. Weisbord, M. M. (1991) Productive Workplaces. Jossey-Bass. San Francisco, CA.

Chapter 6

  1. Bennis, W. G. (1966) Changing Organizations. McGraw-Hill. New York, NY.
  2. Bennis, W. G., and others. (1976) The Planning of Change (3rd ed.). Holt, Rinehart & Winston. New York, NY.
  3. French, W. L., & Bell, C. H., Jr. (1978) Organization Development. Prentice Hall. Englewood Cliffs, NJ.
  4. Kayser, T. A. (1990) Mining Group Gold. Serif Publishing. Segundo, Calif.
  5. Pfeiffer, J. W., & Jones, J. E. (1972) A Handbook of Structured Experiences for Human Relations Training (Vols. I–X). Pfeiffer. San Francisco, CA.
  6. Scannell, E. E., & Newstrom, J. (1991) Still More Games Trainers Play. McGraw-Hill. New York, NY.
  7. Schein, E. H. (1969) Process Consultation: Its Role in Organization Development. Addison-Wesley. Reading, MA.
  8. Schein, E. H. (1987) Process Consultation: Lessons for Managers and Consultants. Addison-Wesley. Reading, MA.
  9. Schein, E. H., & Bennis, W. G. (1965) Personal and Organization Change Through Group Methods: The Laboratory Approach. John Wiley & Sons. New York, NY
  10. Senge, P., and others. (1994) Fifth Discipline Fieldbook. Doubleday. New York, NY.
  11. Wood, J. T., Phillips, G., & Pederson, D. J. (1986) Group Discussion: A Practical Guide to Participation and Leadership. Harper & Row. New York, NY.

Chapter 7

  1. Avery, M., Auvine, B., Streiel, B., & Weiss, L. (1981) Building United Judgment: A Handbook for Consensus Decision Making. The Center for Conflict Resolution. Madison, WI.
  2. DeBono, E. (1985) Six Thinking Hats. Key Porter Books. Toronto, Canada.
  3. DeBono, E. (1993) Serious Creativity. HarperCollins. New York, NY.
  4. Fisher, A. B. (1974) Small Group Decision Making: Communication and Group Process. McGraw-Hill. New York, NY.
  5. Fisher, R., & Ury, W. (1983) Getting to Yes. Penguin Books. New York.
  6. Harvey, J. B. (1988) The Abilene Paradox and Other Meditations on Management. Heath. Lexington, MA.
  7. Kuhn, T. S. (1970) The Structure of Scientific Revolutions. University of Chicago Press. Chicago, IL.
  8. Saint, S., & Lawson, J. R. (1994) Rules for Reaching Consensus. Jossey-Bass. San Francisco, CA.
  9. Schneider, W. E. (1994) The Reengineering Alternative: A Plan for Making Your Current Culture Work. Irwin. Burr Ridge, IL.
  10. Van Gundy, A. B. (1981) Techniques of Structured Problem Solving. Van Nostrand Reinhold. New York, NY.

Chapter 8

  1. Beckhard, R. (1967, March) “The Confrontation Meeting.” Harvard Business Review, 45.
  2. Beckhard, R. (1969) Organization Development: Strategies and Models. Addison-Wesley. Reading, MA.
  3. Blake, R. R., Shepard, H., & Mouton, J. S. (1965) Managing Intergroup Conflict in Industry. Gulf. Houston, TX.
  4. Filley, A. C. (1975) Interpersonal Conflict Resolution. Scott, Foresman. Glenview, Il.
  5. Fisher, R., & Ury, W. (1983) Getting to Yes. Penguin Books. New York, NY.
  6. Kilmann, R. H., & Thomas, K. W. (1978) “Four Perspectives on Conflict Management: An Attributional Framework for Organizing Descriptive and Normative Theory.” Academy of Management Review.
  7. Kindler, H. S. (1988) Managing Disagreement Constructively. Crisp Publications. Los Altos, CA.
  8. Likert, R., & Likert, J. G. (1976) New Ways of Managing Conflict. McGraw-Hill. New York, NY.
  9. Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2005) Crucial Confrontations. McGraw-Hill. New York, NY.
  10. Thomas, K. W., & Kilmann, R. H. (1974) The Thomas-Kilmann Conflict Mode Instrument. Xicom. Tuxedo, NY.
  11. Walton, R. E. (1987) Managing Conflict: Interpersonal Dialogue and Third Party Roles. Addison-Wesley. Reading, MA.
  12. Zander, A. (1983) Making Groups Effective. Jossey-Bass. San Francisco, CA.

Chapter 9

  1. Bradford, L. P. (1976) Making Meetings Work. Pfeiffer. San Francisco, CA.
  2. Doyle, M., & Straus, D. (1976) How to Make Meetings Work: The New Interaction Method. Berkley Publishing Group. New York, NY.
  3. Dyer, W. G. (1987) Team Building. Addison-Wesley. Reading, MA.
  4. Frank, M. O. (1989) How to Run a Meeting in Half the Time. Simon and Schuster. New York, NY.
  5. Haynes, M. E. (1988) Effective Meeting Skills: A Practical Guide for More Productive Meetings. Crisp Publications. Los Altos, CA.
  6. Jones, J. E. (1980) Dealing with Disruptive Individuals in Meetings. The 1980 Annual Handbook for Group Facilitators. Pfeiffer. San Francisco, CA.

Chapter 10

  1. Beckhard, R. (1969) Organization Development: Strategies and Models. Addison-Wesley. Reading, MA.
  2. Cooperrider, D. L., & Whitney, D. (1999) Appreciative Inquiry. Berrett-Koehler. San Francisco, CA.
  3. Delbecq, A. L., & Van de Ven, A. H. (1971) “A Group Process Model for Problem Identification and Problem Planning.” Journal of Applied Behavioral Science.
  4. Deming, W. E. (1986) Out of Crisis. MIT Center for Advanced Engineering Study. Cambridge, MA.
  5. Fritz, R. (1989) The Path of Least Resistance. Ballantine. New York, NY.
  6. Fritz, R. (1991) Creating. Fawcett Columbine. New York, NY.
  7. Green, T. B., & D.F.R. (1973) “Management in an Age of Rapid Technological and Social Change.” Southern Management Association Proceedings. Houston, TX.
  8. Ingle, S. (1982) Quality Circle Masters Guide. Prentice Hall. Englewood Cliffs, NJ.
  9. Ishikawa, K. (1990) Introduction to Quality Control. 3A Corporation. Tokyo.
  10. Johnson, D. W., & Johnson, R. T. (2005) Teaching Students to Be Peacemakers. Interaction Book Company. Edina, MN.
  11. Massarik, F. (1990) Advances in Organization Development. Ablex Publishing Corporation. Orwood, NJ.
  12. Ohno, T. (1988) Toyota Production System: Beyond Large Scale Production. Productivity Press. Portland, OR.
  13. Ouchi, W. (1981) Theory Z. Addison-Wesley. Reading, MA.
  14. Pfeiffer, J. W., & Jones, J. E. (1972) A Handbook of Structured Experiences for Human Relations Training (Vols. I–X). Pfeiffer. San Francisco.
  15. Senge, P., and others. (1994) Fifth Discipline Fieldbook. Doubleday. New York.
  16. Stavros, J., & Hinricks, G. (2009) The Thin Book of SOAR: Building Strengths-Based Strategy. Thin Book Publishing Co. Bend OR.

Chapter 11

  1. Beckhard, R. (1969) Organization Development: Strategies and Models. Addison-Wesley. Reading, MA.
  2. French, W. L., & Bell, C. H., Jr. (1978) Organization Development. Prentice Hall. Englewood Cliffs, NJ.
  3. Hogan, C. (2002) Understanding Facilitation. Kogan Page. London, UK.
  4. Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002) Crucial Conversations. New York, NY. McGraw-Hill.
  5. Stanfield, R. B. ed. (2000) The Art of Focused Conversation. Toronto, Canada. ICA Canada.
  6. Wilkinson, M. (2011) The Executive Guide to Facilitating Strategy. Leadership Strategies Publishing. Atlanta, GA.
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