a
z
,y
¼
αβe
αz
ffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
2M= α + βðÞ
p
y zðÞ
if z > 0,
α
ffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
2M= α + βðÞ
p
αy if z ¼0:
(
Does targeting improve social welfare and do firms benefit from targeting?
Bergemann
and Bonatti (2011)
show that the social value of advertising is increasing in the targeting
ability β. The intuition is that targeting increases the value of advertising for a firm y in its
“natural” advertising markets z y. This leads to an increased volume of matches
between firms and potential consumers, which improves social welfare.
However, looking at the cross-sectional implications of targeting, not all firms benefit
from improved targeting. In particular, only the small firms that are not active in the mass
advertising market z ¼0 and the largest firms, which are primarily active in that market,
benefit. By contrast, medium-sized firms, which are active in the mass market and also in
several other markets 0 < z y, are hurt. To grasp the intuition behind this result,
observe, first, that for small firms (those not active in market z ¼0), the mass of potential
buyers in their natural advertising markets z y increases, allowing them to reach a larger
fraction of consumers. A similar effect is present for large firms. Their customers are con-
centrated in a small number of markets, and an increase in the targeting ability increases
the chances of achieving a match. By contrast, medium-sized firms are hurt by the
decrease in consumers participating in market z ¼0, and this decline cannot be compen-
sated by the rise in participation in their natural markets z y .
The model can be used to analyze the implications of targeting for “online” versus
“offline” media. In the offline medium, there is only a single advertising market, whereas
there is a continuum of advertising markets in the online medium. For simplicity, suppose
that the online medium allows for perfect targeting of advertising messages to consumers.
Consumers are dual-homing and spend a total amount of M
1
on the offline medium and
M
2
on a single online market z. More specifically, f(z)M
2
is the supply of advertising mes-
sages in each targeted market z. So, the online medium consists of a continuum of spe-
cialized websites that display firms’ advertisements. There is competition between the
two media because each firm views the advertising messages sent online and offline as
substitutes due to the risk of duplication.
Bergemann and Bonatti (2011) show that
the price for offline advertising decreases in M
2
, reflecting the decreased willingness-
to-pay for regular ads if a better-targeted market is present. The price for online adver-
tising decreases in M
1
only on those websites that carry advertisements of firms that are
also active offline. However, advertising markets with a high index z carry only the adver-
tisements of niche firms, which are not affected by the allocation in the offline medium
because they do not advertise there. This implies that online advertising reaches new
consumer segments that are distinct from the audience reached by offline advertising.
Suppose, in addition, that each consumer is endowed with an amount of time equal
to M and allocates a fraction σ of this time to the online medium. This implies that M
1
¼
1 σðÞM and M
2
¼σM. It is now possible to analyze what happens when consumers
spend more time online—that is, when σ increases. The effect on the offline advertising
502 Handbook of Media Economics