1. Introduction to Human Resource Management
1.3 Changing Environment in the Marketplace
1.7 Competencies of the HR Professional
2. Strategic Human Resource Management
2.2 Strategic Management Process
2.4 Defining Strategic Human Resource Management
2.8 Measuring HR'S Contribution to Business
3. Human Resource Planning and Job Analysis
3.1 Defining Human Resource Planning
3.2 Need for Human Resource Planning
3.3 Human Resource Planning Process
3.4 Role of HR in Human Resource Planning
3.7 Using Scenario Planning for Forecasting
3.10 Job Analysis: Roles and Responsibilities
3.12 Job description and Job Specification
3.13 Application of Job Analysis
4.6 Screening and ShortListing
4.7 Widening the Candidate Pool
4.8 Alternatives to Recruitment
4.9 Special Kinds of Recruiting
4.10 Making Recruitment Effective
5.4 Employee Application Forms
5.7 How to Measure the Effectiveness of Selection
6. Induction and Socialization
6.1 Understanding Socialization and Induction/Social Orientation
6.3 Importance of Employee Induction
6.4 What Happens Without an Effective Induction Programme?
6.6 Different Socialization Tactics
6.7 Realistic Orientation Programmes for New Employee Stress (ROPES)
6.8 Induction Programme Development
6.9 Who is Responsible for the Induction of a New Employee?
6.10 Critical Success Factors for an Induction Programme
6.12 Measuring Effectiveness of the Induction Programme
7. Employee Relations and Employment Law
7.1 Introduction to Employee Relations
7.2 Origin and Growth of Labour Relations
7.8 HR Practices and Policies and its Impact on Trade Unions
7.9 Occupational Health and Safety
7.10 Role of Human Resources in Occupation Health and Safety
7.11 Discipline and Disciplinary Action
8.1 Understanding Compensation
8.3 Motivation (Behavioural) Theories
8.10 Compensation Administration
8.12 International Compensation
9. Compensation Administration, Benefits and Services
9.1 Defining Employee Benefits
9.2 Objectives of the Employee Benefit Plan
9.3 Factors Influencing Choice of Benefit Package
9.4 Classification of Employee Benefits
10.1 Defining Employee Engagement
10.2 Degrees of Employee Engagement
10.4 Driving Engagement in Organizations
10.5 Measurement of Employee Engagement
11.2 Process of Designing Policies
12.1 Understanding Performance Management
12.2 Elements of the Performance Management System
12.3 Performance Planning: Setting Objectives
12.5 Potential Problems in Performance Evaluations
13.1 Understanding, Learning, Training, Development and Education
13.2 Learning and Development Strategy
13.5 Training Need Assessment (TNA)
13.7 Designing Training Content
13.8 Training Delivery: Delivery Mechanisms of Training
13.9 Evaluation of Learning and Development
14.2 Career Planning and Management
14.5 The Psychosocial Work Environment
14.6 Kaleidoscope Career Model
14.7 Approaches to Career Development
14.8 Career Development Interventions
14.9 Role of HR in Career Management of Employees
14.10 Career Management Framework
15.1 Talent Management Defined
15.3 Objectives of Talent Management
15.4 Talent Management Framework
15.5 Future Trends in Talent Development
15.6 Becoming an Employer of Choice
16.1 Defining a High-Potential Employee
16.2 Categories of High Potentials
16.3 Characteristics of a High-Potential Employee
16.4 Identification of High-Potential Employees
16.5 Development of High Potentials
16.6 Retention of High Potentials
Special Topic 1: Competency Management
A1.1 Introduction to Competency Management
A1.4 Competency-Based HR Processes
A1.5 Career Planning and Succession Planning Process
A1.6 Assessment and Development Centres
Special Topic 2: Information Technology in Human Resources
A2.2 HR Transformation in the Digital Age
A2.3 Goals of Implementing an HRIS
A2.5 Choosing the Right HRMS Solution
A2.8 Implementation of an HRMS
A2.10 Current Trends: Information Technology in Human Resources
Special Topic 3: Human Resource Management Practices in India
A3.1 Understanding HRM Practices in India
A3.2 HRM Practices: Indian Companies
A3.3 HRD Practices: Indian Studies
Special Topic 4: Internationalization of Human Resource Management
A4.2 Managing and Supporting International Assignments
A4.3 Recruitment and Selection of Employee for International Assignments