Using the Terminal Services Manager

You can use the Terminal Services Manager, shown in Figure 31-23, to inspect data about terminal servers in trusted domains. You can examine users, connections, sessions, or processes as well as execute certain administrative commands against the remote terminal servers. Start Terminal Services Manager from the Administrative Tools menu or by typing tsadmin.exe at the command prompt.

Terminal Services Manager.

Figure 31-23. Terminal Services Manager.

Connecting to Terminal Servers

Unlike previous versions of Terminal Services Manager, the current version does not automatically enumerate all the terminal servers that are available. By right-clicking All Listed Servers, you can perform the following actions:

  • Connect To Computer Connect to a terminal server by name or IP address.

  • Refresh Servers In All Domains Refresh the list of current servers in all the domains you are working with.

    Caution

    Using Refresh Servers In All Domains starts a series of network broadcast messages to all domains in the Active Directory forest. Broadcasting in this way can cause significant network traffic and slow server response. If you want to limit the broadcasts to a particular domain, right-click the domain and select Refresh Servers In The Domain.

  • Disconnect From All Servers Disconnect from all terminal servers in all domains.

Once a server is listed, you can right-click its entry to perform one of these actions:

  • Connect Connects to the server so you can view the current users, sessions, and processes

  • Disconnect Disconnects from the server

  • Add To Favorites Adds the server to the Favorite Servers list so it's connected automatically when you start Terminal Services Manager

  • Remove From Favorites Removes the server from the Favorite Servers list

Getting Terminal Services Information

In the Terminal Services Manager window, terminal servers are organized by domain. Once you expand a domain entry, you can click on a terminal server in the left pane, and the detail pane on the right will display information about the related users, sessions, and processes.

  • When you select the Users tab in the right pane, you can view and manage user sessions. Each user with a current session is shown regardless of whether the session is active or inactive. See the following section entitled "Managing User Sessions in Terminal Services Manager" for more information.

  • When you select the Sessions tab in the right pane, you can view and manage user and listener sessions. If users are permitted multiple sessions, this lets you see the individual sessions separately from the users who started them.

  • When you select the Processes tab in the right pane, you can view and manage all running process on the server. If you right-click a process, you can select End Process to stop the process.

Below the server entry in the left pane, you'll have an entry for each active session as well as for the RDP-Tcp listener session. The listener session waits and accepts new Remote Desktop Protocol (RDP) connections. If you right-click the listener entry and select Reset, you can reset all the sessions using RDP-Tcp.

Managing User Sessions in Terminal Services Manager

Whenever you select a user entry or session in Terminal Services Manager, you can right-click the related entry to perform one of the following actions:

  • Connect Allows you to connect to a user's session if you have the appropriate permissions. After you choose Connect, you are prompted to enter the user's password if the user running the session is different from your current user account. Note that the Connect option is available only if Terminal Services Manager is running on a remote machine and not locally on the terminal server.

  • Disconnect Disconnects an active session. When a session is disconnected, all the processes in that session continue to run in a disconnected state. This means that no information is transmitted to the remote client. To disconnect multiple sessions, simply select all the sessions you want to disconnect, and then choose Disconnect from the Actions menu.

  • Log Off Logs the user off and ends any processes the user is currently running. You can use this option to free resources being used by a session. However, this can result in the loss of data if the user hasn't saved work. This option is available only when you select the server entry in the left pane and the Users tab in the right pane.

  • Send Message Sends the user a console message. The message is displayed in a popup dialog box.

  • Remote Control Allows you to view or interact with a user's session. When you select Remote Control, you are prompted to set the hot key that can be used to log off the remote control session. The default hot key is Ctrl+asterisk (*). By default, when you take remote control of a session, the user is notified and prompted to give permission. You won't be able to continue until the user clicks Yes to accept the request. If you don't want users to be prompted, you can change this behavior using the Remote Control tab in the RDP-Tcp Properties dialog box. Note that the Remote Control option is available only if Terminal Services Manager is running on a remote machine and not locally on the terminal server.

    It is important to note that remote control can be enabled or disabled globally through the Terminal Services Configuration tool and per user in each user's Properties dialog box.

  • Reset Resets a user session that is frozen or unresponsive. When you reset a session, you terminate the session and free up all resources being used by the session. Unlike logging a user off, this action does not use the normal logoff processes. This means that not only could users lose data, but any changes they've made to their profiles or settings could also be lost. Only use Reset when a session cannot be logged off.

  • Send Message Sends a console message to the user. To send the same console message to several users, simply select all the users to whom you want to send a message, and then choose Send Message from the Actions menu.

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