iTunes Won’t Recognize Your iPad

To transfer files back and forth between an iPad and a computer, you must use iTunes. However, sometimes you may connect your iPad to your computer and iTunes won’t recognize that it’s connected, which means you can’t transfer any files.

To fix this problem, you have several alternatives:

  • Unplug your iPad’s USB cable from the computer and plug it back into the computer, using the same USB port or trying a different USB port. Plug it directly into the computer’s USB port and not in a USB port on a hub. Also try unplugging other devices plugged into USB ports.

  • Keep the iPad plugged into your computer and restart your computer.

  • Choose iTunes Check for Updates (Macintosh) or Help Check for Updates (Windows) to download and install the latest version of iTunes.

  • Make sure you have the latest operating system version for your computer (Mac OS X or Windows).

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