Contents

Preface: Rob Tripp and Dan L. Ward with Bill Maki

SECTION 1: HISTORICAL PERSPECTIVE

Dan L. Ward

The Origins of Workforce Planning

James W. Walker

How Long Has This Been Going On?

Dan L. Ward

The Evolution of Strategic Workforce Planning Within Government Agencies

Alex G. Manganaris

SECTION 2: CURRENT PRACTICES

Rob Tripp

It’s Not Just Data: Workforce Planning and Change Management

Robert D. Motion

Strategic Workforce Planning at Boeing

Dianna Peterson and Tina Krieger

The Role of Workforce Planning in Mergers and Acquisitions

Mary Boudreaux Carroll

Workforce Planning: Does It Hurt Enough to Begin?

David Howerton

When Workforce Planning Worlds Collide

Jeff Buchmiller

Workforce Planning in China

Naomi Stanford

Workforce Strategies for High-Growth Markets

James David Eyring and Alison Romney Eyring

Strategic Workforce Planning in the Federal Government: A Work in Progress

Marta Brito Perez

Strategic Workforce Planning: Vital Tips for Professionals in the Public Sector

Rachel Bangasser

Do as I Say, Not as I Do!

Laura Chalkley

SWP: A Rigorous Simulation Optimization Approach

Marco Better, Fred Glover, Dave Sutherland, and Manuel Laguna

Wisdom on Workforce Planning

Peter Howes

Pioneering New Business Frontiers: Unaware of What “Shouldn’t” Be Done

Dan Hilbert

SECTION 3: ANALYTICS

Rob Tripp

The Rise of Talent Analytics

Jeremy Shapiro and Thomas H. Davenport

Workforce Analytics

Leo Sadovy and Christian Haxholdt

Predicting Analytics

Amit B. Mohindra and J. Allan Brown

SECTION 4: FUTURE DIRECTIONS

Dan L. Ward

Disrupting the Future

Jac Fitz-enz

Workforce Planning Across the Great Divide

John Boudreau and Ian Ziskin

Plan Your Own Development: It’s Up to You to Build Your Leadership Skills

Steve Arneson

The Future Targets or Outcomes of HR Work: Individuals, Organizations, and Leadership

Dave Ulrich

Postlude

Dan L. Ward

Index