Contents

Foreword by Marshall Goldsmith

Preface

PART I

WHAT HAPPENS INSIDE WHEN CHANGE HAPPENS OUTSIDE

ImagesHow Human Beings Experience the World

We decide whether an experience is “good” or “bad,” and the meaning we assign to our experience creates and reinforces our identity, beliefs, capabilities, and behavior.

ImagesThe Three Things All Humans Crave

Resilient teams have three key ingredients: safety, belonging, and mattering.

PART II

THE POWER YOUR TRIBE PLAYBOOK: LEARN TO LOVE CHANGE

ImagesRelease Resistance

To shift your state and create choice, we’ll find your starting point. Resistance reinforces the Present State, which is where the problem is. Learn how to release resistance so you can have more choice.

Tools: Emotion Wheel, Maneuvers of Consciousness, Outcome Frame

ImagesIncrease Rapport with Yourself

To live in a state of emotional agility more consistently, we need to build the mental muscles of self-awareness. We do so by increasing emotional rapport with ourself and stilling the constant chatter of our mind.

Tools: Organismic Rights, Parts Process, Mindfulness Meditation

ImagesMake New Meaning

Shakespeare was right: nothing is good or bad but thinking makes it so. Learn how to choose your response to what happens to you and the story you want to tell about it.

Tools: Reframing, Distorted Thinking Decoder, Neuro Storytelling

ImagesAnchor the Outcome You Want

Now that you have choice, what exactly would you like? Once you figure out what you want, you can help others do the same. A clear Desired State combined with potent sensory anchors can make all the difference.

Tools: VAK Anchoring, Outcome Frame

ImagesEnroll and Engage Others

Forge your emotional agility strategy with others; enroll, align, and engage even the most challenging types to help you create the needed change.

Tools: SBM Behavior Decoder, SBM Communication, SBM Index, Meta Programs

ImagesBuild Tribal Agility

Help your team build trust and keep the change going, and increase emotional agility in yourself and others.

Tools: Three-Minute Journal; Diversity, Equity, and Inclusion Structures; Cognitive Bias Navigation; Borderline Behavior Quiz; Borderline Behavior Decoder; Borderline Behavior Navigation; Cultural GAME Plan

ImagesExpand Tribal Power

Help your tribe navigate any obstacle, thrive on feedback, and redefine their personal best.

Tools: Energetic Weight, Energy Recall, Myelination Practice, Feedback Frame, Four Conversations, Seven-Step Feedback Frame

PART III

THE POWER YOUR TRIBE PLAYBOOK CASE STUDIES

ImagesResilience Rx: Leadership Abusing Power and Engaging in Bullying Behavior

ImagesResilience Rx: Sluggish Sales and Competitive Crush

ImagesResilience Rx: Merger and Acquisition Adventures

ImagesResilience Rx: A Family Business and Board Dysfunction

ImagesSummary: What to Do Next

Acknowledgments

Appendix: Additional Resources

Notes

Index

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