Home Page Icon
Home Page
Table of Contents for
Contents
Close
Contents
by Russ Martinelli, James M. Waddell, Tim Rahschulte
Program Management for Improved Business Results, 2nd Edition
Title Page
Copyright
Dedication
Preface
Acknowledgments
Part I: It's About the Business
Chapter 1: Program Management
Definitions and Context
Program Management Characteristics
The Program Management Continuum
The Relationship among Portfolio, Program, and Project Management
Differentiating Program and Portfolio Management
Is Program Management a New Concept?
Endnotes
Chapter 2: Realizing Business Benefits
Realizing Business Value
Delivering Business Results
Endnotes
Chapter 3: Aligning Programs with Business Strategy
The Integrated Management System
The Business Engine
Program Management as Part of the Business Engine
The Execution Engine
Program Management as Part of the Execution Engine
Aligning Execution with Strategy
Endnotes
Part II: Delivering the Whole Solution
Chapter 4: The Whole Solution
Complexity Rising
Systems Thinking
The Whole Solution Concept
The Program Architecture
Endnotes
Chapter 5: The Integrated Program Team
Structuring an Integrated Program Team
Staffing the Integrated Program Team
Critical Factors for IPT Success
Impacts of Geographical Distribution
Endnotes
Chapter 6: Managing the Program
A Business Decision Framework
Decision Checkpoint: Program Strategy
Decision Checkpoint: Program Investment
Decision Checkpoint: Execution Readiness
Decision Checkpoint: Capability Release
Decision Checkpoint: Program Closure
Endnotes
Part III: Program Practices, Metrics, and Tools
Chapter 7: Program Management Practices
Benefits Management
Stakeholder Management
Risk Management
Financial Management
Change Management
Program-Level Governance
Endnotes
Chapter 8: Program Metrics
Making Sense of Metrics
A Systems Approach to Metrics
Measuring Business Benefit
Choosing Metrics That Matter
Endnotes
Chapter 9: Program Management Tools
The Benefits Map
Program-Level Work Breakdown Structure
The Program Map
Program Complexity Assessment
The P-I Matrix
The Program Strike Zone
Indicators and Dashboards
Using the Right Tool for the Job
Endnotes
Part IV: The Program Manager
Chapter 10: Program Manager Roles and Responsibilities
The Business Manager
The Master Integrator
Leading the Program Team
Endnotes
Chapter 11: Program Manager Competencies
The Program Management Competency Model
Customer and Market Competencies
Business and Financial Competencies
Process and Project Management Competencies
Leadership Competencies
Aligning Skills to Organizational Need
Professional Development
Organizational Enablers
Endnotes
Part V: Organizational Considerations
Chapter 12: Transitioning to Program Management
Understanding Change
Executing the Program Management Transition
Overcoming Challenges
Transitioning to a Program Management Office (PMO)
The Continuous Improvement Journey
Endnotes
Chapter 13: The Program Management Office
Characterizing and Defining the PMO
PMO Options
Adding Value to the Enterprise
Key Responsibilities of the PMO
The PMO Leader
Measuring PMO Effectiveness
The Future of the PMO
Endnotes
Appendices: Case Studies in Program Management
Appendix A: “I AM the PMO!”
A Competency Lost
“Welcome to the Company”
Understanding the Landscape
Establishing “Street Cred”
Creating a Transformation Plan
Generating Results
Keys to Success
Appendix B: LorryMer Information Technology
Overcoming Strategic Obstacles
Aligning IT Programs to Business Strategy
Alignment Begins at the Top
Learning through Practice
Appendix C: Bitten by a Rattlesnake
Defining Program Success
Hearing the Rattler's Warning
The Rattler Strikes
Applying Triage
There Is Always a Lesson
Final Thoughts on Program Management
More from Wiley
Index
End User License Agreement
Search in book...
Toggle Font Controls
Playlists
Add To
Create new playlist
Name your new playlist
Playlist description (optional)
Cancel
Create playlist
Sign In
Email address
Password
Forgot Password?
Create account
Login
or
Continue with Facebook
Continue with Google
Sign Up
Full Name
Email address
Confirm Email Address
Password
Login
Create account
or
Continue with Facebook
Continue with Google
Prev
Previous Chapter
Cover
Next
Next Chapter
Title Page
Table of Contents
Title Page
Copyright
Dedication
Preface
Acknowledgments
Part I: It's About the Business
Chapter 1: Program Management
Definitions and Context
Program Management Characteristics
The Program Management Continuum
The Relationship among Portfolio, Program, and Project Management
Differentiating Program and Portfolio Management
Is Program Management a New Concept?
Endnotes
Chapter 2: Realizing Business Benefits
Realizing Business Value
Delivering Business Results
Endnotes
Chapter 3: Aligning Programs with Business Strategy
The Integrated Management System
The Business Engine
Program Management as Part of the Business Engine
The Execution Engine
Program Management as Part of the Execution Engine
Aligning Execution with Strategy
Endnotes
Part II: Delivering the Whole Solution
Chapter 4: The Whole Solution
Complexity Rising
Systems Thinking
The Whole Solution Concept
The Program Architecture
Endnotes
Chapter 5: The Integrated Program Team
Structuring an Integrated Program Team
Staffing the Integrated Program Team
Critical Factors for IPT Success
Impacts of Geographical Distribution
Endnotes
Chapter 6: Managing the Program
A Business Decision Framework
Decision Checkpoint: Program Strategy
Decision Checkpoint: Program Investment
Decision Checkpoint: Execution Readiness
Decision Checkpoint: Capability Release
Decision Checkpoint: Program Closure
Endnotes
Part III: Program Practices, Metrics, and Tools
Chapter 7: Program Management Practices
Benefits Management
Stakeholder Management
Risk Management
Financial Management
Change Management
Program-Level Governance
Endnotes
Chapter 8: Program Metrics
Making Sense of Metrics
A Systems Approach to Metrics
Measuring Business Benefit
Choosing Metrics That Matter
Endnotes
Chapter 9: Program Management Tools
The Benefits Map
Program-Level Work Breakdown Structure
The Program Map
Program Complexity Assessment
The P-I Matrix
The Program Strike Zone
Indicators and Dashboards
Using the Right Tool for the Job
Endnotes
Part IV: The Program Manager
Chapter 10: Program Manager Roles and Responsibilities
The Business Manager
The Master Integrator
Leading the Program Team
Endnotes
Chapter 11: Program Manager Competencies
The Program Management Competency Model
Customer and Market Competencies
Business and Financial Competencies
Process and Project Management Competencies
Leadership Competencies
Aligning Skills to Organizational Need
Professional Development
Organizational Enablers
Endnotes
Part V: Organizational Considerations
Chapter 12: Transitioning to Program Management
Understanding Change
Executing the Program Management Transition
Overcoming Challenges
Transitioning to a Program Management Office (PMO)
The Continuous Improvement Journey
Endnotes
Chapter 13: The Program Management Office
Characterizing and Defining the PMO
PMO Options
Adding Value to the Enterprise
Key Responsibilities of the PMO
The PMO Leader
Measuring PMO Effectiveness
The Future of the PMO
Endnotes
Appendices: Case Studies in Program Management
Appendix A: “I AM the PMO!”
A Competency Lost
“Welcome to the Company”
Understanding the Landscape
Establishing “Street Cred”
Creating a Transformation Plan
Generating Results
Keys to Success
Appendix B: LorryMer Information Technology
Overcoming Strategic Obstacles
Aligning IT Programs to Business Strategy
Alignment Begins at the Top
Learning through Practice
Appendix C: Bitten by a Rattlesnake
Defining Program Success
Hearing the Rattler's Warning
The Rattler Strikes
Applying Triage
There Is Always a Lesson
Final Thoughts on Program Management
More from Wiley
Index
End User License Agreement
Pages
ix
x
xi
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
19
18
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
383
384
385
386
387
388
389
390
Guide
Cover
Table of Contents
Preface
Part I: It's About the Business
Begin Reading
List of Illustrations
Figure 1.1
Figure 1.2
Figure 1.3
Figure 1.4
Figure 2.1
Figure 2.2
Figure 2.3
Figure 2.4
Figure 2.5
Figure 2.6
Figure 3.1
Figure 3.2
Figure 3.3
Figure 3.4
Figure 3.5
Figure 3.6
Figure 3.7
Figure 3.8
Figure 3.9
Figure 4.1
Figure 4.2
Figure 4.3
Figure 4.4
Figure 4.5
Figure 4.6
Figure 4.7
Figure 4.8
Figure 5.1
Figure 5.2
Figure 5.3
Figure 5.4
Figure 5.5
Figure 5.6
Figure 6.1
Figure 6.2
Figure 6.3
Figure 6.4
Figure 7.1
Figure 7.2
Figure 7.3
Figure 7.4
Figure 7.5
Figure 7.6
Figure 7.7
Figure 7.8
Figure 8.1
Figure 8.2
Figure 9.1
Figure 9.2
Figure 9.3
Figure 9.4
Figure 9.5
Figure 9.6
Figure 9.7
Figure 9.8
Figure 9.9
Figure 9.10
Figure 9.11
Figure 10.1
Figure 10.2
Figure 10.3
Figure 10.4
Figure 10.5
Figure 11.1
Figure 11.2
Figure 11.3
Figure 11.4
Figure 12.1
Figure 12.2
Figure 12.3
Figure 13.1
Figure 13.2
Figure 13.3
Figure A.1
Figure B.1
Figure C.1
Figure C.2
List of Tables
Table 1.1
Table 1.2
Table 3.1
Table 5.1
Table 6.1
Table 6.2
Table 8.1
Table 8.2
Table 8.3
Table 8.4
Table 8.5
Table 9.1
Table 9.2
Table 10.1
Table 12.1
Table 12.2
Table 13.1
Table 13.2
Table 13.3
Table A.1
Table B.1
Add Highlight
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click
here
login for view all page.
Day Mode
Cloud Mode
Night Mode
Reset