Endnotes
Chapter 1
1. Bartlett, Randy. A Practioner’s Guide to Business Analytics: Using Data Analysis Tools to Improve Your Organization’s Decision Making and Strategy. New York: McGraw-Hill, 2013.
2. Duhigg, Charles. “How Companies Learn Your Secrets,” New York Times Magazine, 2/16/2012. http://www.nytimes.com/2012/02/19/magazine/shopping-habits.html?pagewanted=1&_r=2&hp&.
Chapter 2
1. Watts, D.P. (1996). “Comparative socio-ecology of gorillas.” In W.C. McGrew, L.F. Marchant, & T. Nishida, Great Ape Societies (pp. 16–28). New York, USA: Cambridge University Press.
2. White, F.J. (1996). “Comparative socio-ecology of Pan paniscus.” In W.C. McGrew, L.F. Marchant, & T. Nishida, Great Ape Societies (pp. 29–41). New York, USA: Cambridge University Press.
3. Heather, Peter. The Fall of the Roman Empire: A New History of Rome and the Barbarians. Oxford University Press, 2007.
4. Email. n.d. http://en.wikipedia.org/wiki/Email (accessed February 19, 2013).
5. United States Census Bureau. Geographic Mobility/Migration. n.d. http://www.census.gov/hhes/migration/ (accessed December 10, 2012).
6. U.S. Department of Labor, Bureau of Labor Statistics, “Employment and Earnings,” January, 2010 Annual Averages. http://www.bls.gov/opub/ee/empearn201101.pdf
7. Read more in Coontz, Stephanie. Marriage, A History: How Love Conquered Marriage. New York: Penguin Books, 2006.
Chapter 3
1. Zillgitt, Jeff. “Analysis: Is there a remedy for what’s ailing the Miami Heat?” USA Today. November 24, 2010. http://www.usatoday.com/sports/basketball/nba/heat/2010-11-23-miami-heat-early-troubles_N.htm (accessed October 8, 2012).
2. Hinkin, Timothy R., and J. Bruce Tracey. “The cost of turnover.” Cornell Hotel and Restaurant Administration Quarterly 41, no. 3 (2000): 14–21.
3. Dababneh, Awwad J, Naomi Swanson, and Richard L Shell. “Impact of added rest breaks on the productivity and well being of workers.” Ergonomics 44, no. 2 (2001): 164–174.).
4. Roy, Donald F. “‘Banana Time’: Job Satisfaction and Informal Interaction.” Human Organization 18.4 (1959): 158–168.
5. Wallace, Catriona M., Geoff Eagleson, and Robert Waldersee. “The sacrificial HR strategy in call centers.” International Journal of Service Industry Management 11, no. 2 (2000): 174–184.
6. French, John R.P., “Field Experiments: Changing Group Productivity,” in James G. Miller (Ed.), Experiments in Social Process: A Symposium on Social Psychology, New York: McGraw-Hill, 1950, p. 82
Chapter 4
1. Rocco, Elena. “Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact.” In Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 496–502. ACM Press/Addison-Wesley Publishing Co., 1998.
2. O’Leary, Michael Boyer, and Mark Mortensen. “Go (con) figure: Subgroups, imbalance, and isolates in geographically dispersed teams.” Organization Science 21, no. 1 (2010): 115–131.
Chapter 5
1. Classified Ad 5—No Title, New York Times; Dec 1, 1958; ProQuest Historical Newspapers: New York Times (1851–2008) p. 54.
2. Jones, Del. “Some firms’ fertile soil grows crop of future CEOs.” USA Today. January 9, 2008. http://usatoday30.usatoday.com/money/companies/management/2008-01-08-ceo-companies_N.htm (accessed November 15, 2012).
3. Linebaugh, Kate. “The New GE Way: Go Deep, Not Wide.” Wall Street Journal. March 7, 2012. http://online.wsj.com/article/SB10001424052970204571404577257533620536076.html (accessed August 23, 2012).
Chapter 6
1. Rhodes, Joe. “The Making of ‘The Simpsons’.” Entertainment Weekly, May 18, 1990.
2. List of The Simpsons Episodes. n.d. http://en.wikipedia.org/wiki/List_of_The_Simpsons_episodes#Ratings (accessed February 19, 2013).
List of South Park Episodes. n.d. http://en.wikipedia.org/wiki/List_of_South_Park_episodes (accessed March 6, 2012).
3. Priyamvada Tripathi and Winslow Burleson. “Predicting Creativity in the Wild: Experience Sample and Sociometric Modeling of Teams.” In Proceedings of the ACM conference on Computer Supported Cooperative Work. Seattle, WA. February 11–15, 2012.
Chapter 7
1. Gupta, Jitendra K., Chao-Hsin Lin, and Qingyan Chen. “Characterizing exhaled airflow from breathing and talking.” Indoor Air 20, no. 1 (2010): 31–39.
Chapter 8
1. Holliday, Katie. “The 10 largest M&A deals of all time.” Investment Week. February 8, 2012. http://www.investmentweek.co.uk/investmentweek/news/2144492/the10-largest-deals.
2. Abramson, Larry. “eBay Buys Net Phone Provider Skype.” NPR. September 13, 2005. http://www.npr.org/templates/story/story.php?storyId=4844220.
3. “Communicating the Skype way.” The Economist. August 17, 2006.
4. “Craigslist Founder Newmark Blasts eBay Culture.” InternetNews.com. December 11, 2009. http://www.internetnews.com/breakingnews/article.php/3852711/Craigslist+Founder+Newmark+Blasts+eBay+Culture.htm.
5. Aral, S. & Van Alstyne, M. 2007. “Network Structure & Information Advantage” Sunbelt XXVII Social Networks Conference, May 1–6, Corfu, Greece.
6. Ludwig, Sean. “Google VP: Two-thirds of our acquisitions have been successful.” VentureBeat. May 23, 2012. http://venturebeat.com/2012/05/23/google-acquisitions-successful/.
7. “100 Best Companies to Work For.” http://money.cnn.com/magazines/fortune/best-companies/2013/snapshots/1.html?iid=bc_fl_list
Chapter 9
1. “747 Fun Facts.” Boeing. n.d. http://www.boeing.com/commercial/747family/pf/pf_facts.html (accessed October 12, 2012).
2. Sosa, Manuel E., Steven D. Eppinger, and Craig M. Rowles. “Are Your Engineers Talking to Each Other When They Should.” Harvard Business Review, 2007. http://hbr.org/web/special-collections/insight/communication/are-your-engineers-talking-to-one-another-when-they-should
3. Daniel, Mac. “Blacksmiths keep commuters on the move.” Boston Globe, January 24, 2007.
4. James D. Herbsleb, Kathleen M. Carley. “Socio-technical congruence: a framework for assessing the impact of technical and work dependencies on software development productivity,” ESEM ‘08 Proceedings of the Second ACM-IEEE international symposium on Empirical software engineering and measurement, pp 2–11.
5. Benjamin N. Waber, Kate Ehrlich, and Mary Helander. “Communication Patterns in Distributed and Collocated Software Teams.” 29th International Sunbelt Social Network Conference, San Diego, USA, March 2009.
Chapter 10
1. World Economic Forum. Personal Data: The Emergence of a New Asset Class. World Economic Forum, 2011.