Acknowledgments
First, I thank my wife Julie and our children (Christopher & Katie, Jonathan & Lindsay, Stephen, and Michael) for their love and support. Second, I thank the countless students, professors, managers, friends, and family members who have added value, especially Lindsay Conner, Paul Haverstock, Jonathan Hill, Lindsay Hill, Stephen Hill, Sheryl Holt, Paul Husby, Brian Jacobson, Matthew Larson, Richard Lemons, Vicki Lund, Brent Moritz, and Heather Wilcox. Third, I thank my mentor Professor Clay Whybark (University of North Carolina) for getting me started on this journey. Last, but certainly not least, I thank John and Nancy Lindahl for their enthusiastic and generous support of the Carlson School of Management, the University of Minnesota, and the John & Nancy Lindahl Professorship.
The author thanks the following professors, students, and friends for their contributions to this encyclopedia.
Luis Acosta, CEMBA 2006
Aaron Anderson, CEMBA 2009
Chas Anderson, CEMBA 2010
Lorri Anderson, CEMBA 2010
Mark Anderson, CEMBA 2009
Steve Arsenault, CEMBA 2009
Pam Aylward, CEMBA 2006
Abigal Bailey, CEMBA 2011
Susan Bartelt, CEMBA 2011
Bill Beam, CEMBA 2012
Tomme Beevas, CEMBA 2011
Cynthia Benson, CEMBA 2009
Heren Berry, Carlson MBA 2007
Claudiomir Berte, CEMBA 2006
Paul Beswetherick, CEMBA 2009
Grant Bistram, CEMBA 2010
Tonja Bivins, CEMBA 2010
Rudolph Blythe, CEMBA 2011
Benjamin Bowman, Carlson MBA
Leslie Bronk, CEMBA 2009
Nina Brooks, H. Brooks and Company
Brian Bruce, Carlson MBA 2009
Tom Buckner, Senior Lecturer, Carlson School of Management
Christopher Carlton, CEMBA 2011
Don Chen, Carlson MBA
Hen (Robert) Chen, Carlson MBA 2010
Rick Christensen, MOT 2001
Jian-Ye Chua, Carlson MBA
Richard Chua, Executive Vice President, Juran Institute, CSOM Ph.D. 1988
Won Chung, CEMBA 2011
Brian Clark, CEMBA 2009
Keita Cline, CEMBA 2011
Terry Collier, CEMBA 2009
David Collins, CEMBA 2009
Randolph Cooper, Carlson MBA 2009
Ida Darmawan, Carlson MBA
Judy Djugash, CEMBA 2009
Gretch Donahue, Senior Lecturer, Carlson School of Management
Karen Donohue, Associate Professor, Carlson School of Management
Robert Doty, CEMBA 2010
Randy Doyle, Vice President, Manufacturing, Guidant Corporation
Hillary Drake, Carlson MBA 2008
Davor Dujak, University of Osijek, Croatia
Brian Dye, MOT 2004
Ami Ebel, CEMBA 2010
Nick Ehrman, CEMBA 2009
Jason Einertson, Carlson MBA
Sam Ellis, CEMBA 2010
Chad Erickson, Carlson MBA 2009
Gary Etheridge, Staff Engineer, Seagate
Nancy Fenocketti, CEMBA 2009
Scott Feyereisen, Carlson MBA 2009
Aaron Forbort, CEMBA 2009
Ryan Foss, CEMBA 2010
Marc Friedman, Carlson MBA
Amit Ganguly, CEMBA 2009
Cullen Glass, CEMBA 2009
Shankar Godavarti, CEMBA 2010
Susan Meyer Goldstein, Associate Professor, Carlson School of Management
Steven Gort, MOT 2004
Jeremy Green, Carlson MBA
Jim Green, President/CEO, Kemps LLC
Mike Green, CEMBA 2011
Tiffany Grunewald, CEMBA 2009
Puneet Gupta, Carlson MBA 2009
Douglas Hales, Professor, Clemson University
Jerome Hamilton, Director, Lean Six Sigma & Initiatives, 3M
Andrea Hannan, Carlson MBA
Joel Hanson, CEMBA 2009
Chad Harding, CEMBA 2011
Rob Harveland, CEMBA 2009
Oscar Hernandez, CEMBA 2010
Brent Herzog, Carlson MBA
Gene Heupel, President, GMHeupel Associates
Rick Heupel, Vice President, Seagate (retire)
Jayson Hicks, CEMBA 2011
Hoffmann, Mike, Chairman & COO, The Toro Company
Tanja Horan, CEMBA 2011
Kaaren Howe, CEMBA 2009
Steve Huchendorf, Senior Lecturer, Carlson School of Management
Cheryl Huuki, CEMBA 2009
Paul Husby, VP, 3M Supply Chain and Logistic Operations (retired)
Ben Irby, CEMBA 2010
Darwin Isdahl, CEMBA 2011
Brian Jacobson, Carlson BSB 2005
Cyrus Jamnejad, Carlson MBA
Yevette Jaszczak, CEMBA 2010
Craig Johnson, CEMBA 2011
Mark Johnson, CEMBA 2011
Michael Kargel, CEMBA 2006
Daniel Kaskubar, Carlson MBA 2009
William Kellogg, CEMBA 2006
Beth Ann Kennedy, CEMBA 2011
Thomas Kennett, Carlson MBA 2009
Chaouki Khamis, Carlson MBA
Ashfaq Khan, CEMBA 2009
Eishi Kimijima, Carlson MBA 2002
Ravi Kiran, Carlson MBA 2009
Rob Klingberg, CEMBA 2009
Chris Knapp, CEMBA 2009
Susan Knox, CEMBA 2009
Aleksandar Kolekeski, ISPPI Institute, Skopje, Macedonia
Tushar Kshirsagar, CEMBA 2009
Gagan Kumar, CEMBA 2006
Matthew Larson, Carlson BSB 2008
David Learner, MOT 2004
Richard Lemons, VP of Manufacturing, Entegris
William Li, Professor, Carlson School of Management
James Lim, United HealthGroup, Carlson MBA 2005
Kevin Linderman, Associate Professor, Carlson School of Management
Connie Lindor, CEMBA 2009
Molly Litechy, CEMBA 2010
Meifeng Liu, Carlson MBA 2010
Jennifer Lute, CEMBA 2009
Elda Macias, CEMBA 2006
Timothy Macphail, Carlson MBA 2009
Brian Madden, CEMBA 2011
Mohammed Mahmood, CEMBA 2006
Richard Mann, President, Crown College, CEMBA 2009
Wael Mohammed, Carlson MBA
Phil Miller, Professional Director, Carlson Consulting Enterprise, Carlson MBA, 1997
Brent Moritz, Assistant Professor, Penn State University, CSOM Ph.D., 2010
Michael Manders, Carlson MBA
Rick Mann, CEMBA 2009
Perry McGahan, CEMBA 2009
Katherine McIntosh, Carlson MBA 2006
Helen McIntyre, CEMBA 2009
Keith McLaughlin, MOT 2004
James Meier, CEMBA 2006
Tom Meline, Plant Manager, Phillips Temro, CEMBA 2004
David Mitchell, MOT 2004
David Moe, CEMBA 2009
Aderonke Mordi, CEMBA 2006
Julie Morman, CEMBA 2006
Jessie Morsching, CEMBA 2011
Drew Motylinski, Carlson MBA
Vasanti Mudkanna, CEMBA 2010
John Mullin, Carlson MBA 2007
Chris Nachtsheim, Frank A. Donaldson Chair, Carlson School of Management
Ravi Nagapurkar, CEMBA 2010
Suzanne Naimon, CEMBA 2006
Vijay Nangia, Carlson MBA
Eitan Naveh, Professor, Technion
Russ Needham, Honeywell, Carlson MBA 2007
Douglas Neimann, CEMBA 2006
Brent Niccum, CEMBA 2009
Tom Novitzki, Lecturer, Carlson School of Management
Joseph Novotny, CEMBA 2006
Sonja O’Brien, CEMBA 2009
Nate O’Connor, CEMBA 2009
Kristi Olson, CEMBA 2009
Shyam Pakala, CEMBA 2010
John Parrish, CEMBA 2011
Sanjay Patel, CEMBA 2010
Tushar Patel, CEMBA 2009
Chris Perry, CEMBA 2010
Lee Petersen, CEMBA 2010
Celena Plesha, CEMBA 2010
Adam Podbelski, CEMBA 2009
Dwight Porter, Carlson MBA
Reddy Purushotham, Carlson MBA 2009
Michael Pynch, CEMBA 2009
Adam Quinn, Carlson MBA
Didier Rabino, Plant Manager, Andersen Corporation
Tanya Raso, Carlson MBA
Amit Raturi, Professor University of Cincinnati, CSOM Ph.D.
Mahesh Rege, Carlson MBA
Charles Roadfeldt, Carlson MBA
Carol Rodgers, CEMBA 2009
Angel Luis Rodriguez, CEMBA 2011
Caitlyn Rosendahl, CEMBA 2009
Sara Rottunda, CEMBA 2009
Sharon Rozzi, CEMBA 2006
Johnny Rungtusanatham, Associate Professor, Carlson School of Management
Scott Russell, CEMBA 2010
Javier Sanchez, CEMBA 2011
Rebecca Savoie, CEMBA 2009
Connie Scheer, CEMBA 2009
Amy Schmidt, Carlson MBA
Jeff Schmitz, CEMBA 2010
Brenda Schramm, CEMBA 2009
Michael Schroeder, Carlson MBA 2010
Todd Schroeder, CEMBA 2012
Roger Schroeder, Frank A. Donaldson Chair, Carlson School of Management
Neal Schumacher, Vice President, Engineering, Banner Engineering Corporation, CEMBA 2009
Paul Seel, CEMBA 2006
Lynn Sellman, CEMBA 2009
Rachna Shah, Associate Professor, Carlson School
Mrinal Shaw, Carlson MBA
Kingshuk Sinha, Mosaic Company Professor of Corporate Responsibility, Carlson School of Management
Steven Siegel, MOT 2004
Enno Siemson, Assistant Professor, Carlson School of Management
Steven Smith, MOT 2004
Donald Smithmier, CEMBA 2006
James Sonterre, Carlson MBA
Lee Sparks, VP Operations, ev3
Marcellus Spears, CEMBA 2009
Ravi Sripada, CEMBA 2011
Brett Struwe, CEMBA 2011
Kulasekhar Subramaniam, CEMBA 2011
Chee Chuong Sum, Associate Professor, National University of Singapore
Sommer Swanke, CEMBA 2006
Travis Swenson, CEMBA 2009
Dr. Wayne Taylor, Taylor Enterprises
Matthew Tempelis, CEMBA 2006
Jeff Thaler, CEMBA 2010
Kevin Thayer, CEMBA 2006
Mark Thompson, CEMBA 2009
Randall Thorson, Carlson MBA
Raju Thotakura, CEMBA 2010
Mark Thurbush, CEMBA 2010
John Tiedeman, Carlson MBA
Geir Tonnesen, Norwegian Consul, CEMBA 2009
Myra Urness, MOT 2004
Kate Walker, CEMBA 2009
Annie Walsh, Carlson MBA 2010
Kurt Waltenbaugh, CEMBA 2011
Wes Whalberg, Carlson MBA 2010
Julie Woessner, CEMBA 2010
Yarden Wolfe, CEMBA 2009