Unlike other platforms such as ERP or CRM systems, the adoption of dashboards is—to a certain point—optional as the users may not rely on QlikView to make decisions or analyze data. Therefore, one of your top priorities after the rollout is to promote your new application among the stakeholders and highlight the benefits of using it.

Most of the time, this is an easy task because by the end of development, it is likely that you already have one or two people waiting eagerly to use the dashboard they saw in a review meeting or a usability test. So, identify your champions and work with them to position the new dashboard as one of the most valuable platforms in the company.

The impact of a new application will always be greater if the users know how it works from the very beginning. Despite being well designed, dashboards usually require a small navigation course where you describe the data sources, the KPIs, and its main features so that the users become familiar with it. If you use well-known structures (classic charts) it might be unnecessary to give detailed explanations. However, if you have introduced a new or complex visualization, it is advisable to take a minute to explain how to interpret it.

In addition, this might be the first approach to QlikView for some of them. If this is the case, it is important to introduce the platform, the associative model, and some general notions, such as how to make or clear selections, export objects, or create bookmarks.

This kind of sessions often increases user acceptance and fosters the dashboard's usage, making it a valuable asset in the IT portfolio.

QlikView applications are never truly finished; they are entities that tend to grow and evolve as the business demands it. Hence, the go live and go home approach is rarely applicable to this kind of endeavors.

In order to create a healthy QlikView environment in your company, it is important to take some time out to undertake continuous reviews to ensure that the information displayed in the dashboards is valid and responds to the current business needs.