INDEX
- Aachen, Germany
- ABB
- Ace Hardware
- Adaptive IT
- Adidas
- Administration, automation of
- Adobe
- ADT
- Aetna
- Aftermarket, auto industry
- Agile coaches
- Agile IT
- Agile product development
- AGVs (autonomous ground vehicles)
- Ahuja, Kabir, on connected buildings
- AI, see Artificial intelligence
- Airbnb
- Airline industry
- Airports
- AkoTec
- Alcoa
- Alexa
- Alexander, Rob
- Algorithms:
- marketing
- pricing
- Alibaba
- Allianz
- Allianz Global Assistance
- Allstate
- AllyouneedFresh
- AlphaGo
- Amazon:
- agile IT at
- and analytics
- and Big Five
- brick and mortar stores
- cloud services provided by
- as competitor
- customer focus of
- and customers
- Dash Button app of
- as digital native
- and dynamic pricing
- and energy market
- online interface of
- parcel delivery by
- personalization of offerings by
- and Quorus
- and retail book industry
- and retail sector
- robots used by
- smart building platforms from
- storytelling at
- and telecom industry
- Amazon Alexa
- Amazon Echo
- Amazon Go
- Amazon Web Services (AWS)
- American Eagle Outfitters
- American Express
- America Online (AOL)
- Amsterdam, Netherlands
- Analytics
- in banking industry
- of customer data
- and omnichannels
- Android
- AngelHack
- AOL (America Online)
- Apollo moon program
- Apps. See also specific apps
- Apple. See also iPhones
- and artificial intelligence
- and Big Five
- customer experience of
- customer focus of
- and customers
- and driverless cars
- and e-books
- and emergence of new ecosystems
- and energy market
- and eSIMs
- and health care industry
- Kodak vs.
- and NHS
- open innovation at
- open interface of
- partner management by
- product design at
- product launching by
- and Schindler
- smart building platforms from
- and SoftBank
- streaming music via
- Apple App Store
- Apple MacBook
- Apple TV
- Appliances
- Application programming interfaces (APIs)
- Apps for America
- Apps for Democracy
- Artificial intelligence (AI)
- Asia, auto sales in
- ASML
- Aspiration level, determining the
- Assets, identifying relevant
- Atom
- AT&T
- Attacks, cyber
- Audi
- August Home
- Austin, Texas
- Australia
- Austria
- Authenticity
- Auto industry
- Automation of administration
- Autonomous ground vehicles (AGVs)
- Autonomous vehicles
- Autosar
- Auto Show
- AWS (Amazon Web Services)
- Axel Springer
- Axel Springer Plug and Play
- B2B, see Business to business
- B2B2C
- B2C (business to customer)
- Baig, Aamer, on auto industry
- Banco Bilbao
- Bangladesh
- Banking industry. See also specific banks
- Baosteel
- Barclays Bank
- Barriers to change, identifying
- BASF
- Battery technology
- Becher, Jonathan
- Beer
- Beijing, China
- Belgium, xii
- Bender, Michael, on future of finance industry
- Bertelsmann
- Bhens, Satty, on talent management
- Bicycle couriers
- Big data:
- and adaptive IT
- and advanced analytics
- in banking industry
- closing competitive gaps with
- and data processing
- and decision making
- at drilling company
- and elasticity module
- in energy sector
- and forecasting
- and General Electric
- in government
- inverse demand curves generated with
- and logistics
- in machinery construction industry
- Big Five
- Bild
- BILDplus
- Bixby
- BlackBerry
- Blank, Steve
- Blockbuster
- Blockchain technology
- Bluetooth
- Blue Yonder
- BMW
- Bonobos
- Booth, Adrian, on electric utilities in Germany
- Borders, ix
- Bosch
- BP
- Brazil
- Brick and mortar stores:
- and channels
- drugstores
- and omnichannels
- retail book industry
- Brin, Sergey
- Brotman, Adam
- Buderus
- Build-operate-transfer (BOT)
- Burberry
- Busch, Michael
- Business architecture, developing
- Business Insider
- Business to business (B2B)
- Business to customer (B2C)
- Cainiao
- Call centers
- Cameras
- Camplone, Gianluca:
- on auto industry
- on digital production
- Cannibalization
- Capitalism, Socialism and Democracy (Joseph Schumpeter)
- Capital One
- Car2go
- Care Card
- CareKit app
- Cargo cults
- CASE acronym
- Catalyst DevWorks
- Caterpillar
- Catholic church
- CDOs, see Chief digital officers
- Cell phones. See also Smartphones
- Center for European Economic Research
- Centers for Medicare & Medicaid Services (CMS)
- CEOs, see Chief executive officers
- CES (Consumer Electronics Show)
- Chambers, John
- Change:
- accepting need for
- determining nature of required
- embracing
- exponentially increasing rate of
- identifying barriers to
- and sense of urgency
- Channels, switching between
- Channel conflicts, managing
- Charging stations
- Chatbots
- Chemical industry
- Chicago, Illinois
- Chief digital officers (CDOs)
- Chief executive officers (CEOs)
- China
- Choose Energy
- Chrysler
- Cisco Systems
- CityTouch
- Classified advertising
- Climate control systems
- Cloud computing
- Cloud logistics
- Cloud services
- CMS (Centers for Medicare & Medicaid Services)
- CNN
- Cognitive computing
- Collaborative networks
- Comcast
- Communication, and company culture
- Communication system, integrated
- Compaq
- Competitive-response module (dynamic pricing)
- Competitors, collaboration with
- Concorde
- Conferences
- Connect app
- Connected buildings
- Connected cars
- Connected Company
- Connectivity, in auto industry
- Consumer behavior:
- changes in
- online activity
- research on products and prices
- and smartphones
- Consumer Electronics Show (CES)
- Content marketing
- Continental
- Continuous training
- Control systems (content marketing)
- Conviction
- Cornwell, Sean
- Cortana
- Courier services
- Craftzilla
- Creative destruction
- Credit Suisse
- CRM (customer relationship management)
- Cross-functional mindset
- Cross-functional teams
- Crowdfunding
- Crowdsourcing
- Cruise Automation
- Culture, company
- Customers:
- and implementation of digital transformation
- interfacing with
- Customer-centric thinking
- Customer relationship management (CRM)
- CVS Health
- Cyber security
- Daimler. See also Mercedes
- Darijtschuk, Niklas
- Dash Button
- Data, customer
- Data asset management (DAM)
- Data-driven decision making
- Data.gov
- Data transparency
- DBOT approach
- DCC (Digital Capability Center)
- de Boer, Enno, on supply chains
- Decision making, data-driven
- DeepMind
- Delegation
- Delivery Hero
- Dell, Michael
- Dell PCs
- Denmark
- Denner, Volkmar
- Departmental thinking
- Deutsche Telekom
- Developers, software
- DevOps paradigm
- DHL
- DiDi Chuxing
- Diekmann, Kai
- Digital build-operate-transfer (DBOT) approach
- Digital Capability Center (DCC)
- Digital commerce
- Digital competence centers
- Digital content marketing
- Digital health
- Digital innovation process (DIP)
- Digital lean
- Digital logistics
- Digital Manufacturing and Design Innovation Institute (DMDII)
- Digital marketing
- Digital natives:
- of acquired companies
- CDOs as
- customer check-out processes of
- expectations of
- and governance boards/councils
- and hackathons
- and IT
- and key performance indicators
- and minimum viable product
- prevalence of
- recruitment of
- and talent management
- as term
- at Viessmann
- and Volkswagen
- Digital operating system
- Digital production
- Digital Quotient (DQ) diagnostics
- Digital start-ups
- Digital talent, competition for
- Digital Top 50
- Digital transformation:
- and company ecosystem
- implementation of
- levels of
- managing tasks resulting from
- strategy for
- Digital transformation office (DTO)
- Digital transformation officers (DTOs)
- Digitization
- and business architecture
- and creation of new ecosystems
- in manual trades
- relevance of, for all industries
- and sense of urgency
- technological foundation for
- as term
- DirecTV
- Disney
- Disney Resort Hotel
- Disruption discovery teams
- Disrupt SF Hackathon
- Doerr, John
- Dollar Shave Club
- Döpfner, Mathias
- Dörner, Karl, on implementation of digital transformation
- DQ diagnostics
- DriveNow
- Driverless vehicles
- Droids
- Drucker, Peter
- DTO (digital transformation office)
- DTOs (digital transformation officers)
- Dutta, Sumit, on supply chains
- DVDs
- Dynamic pricing
- Earned content
- eBay
- EBITDA
- e-book readers
- e-books
- Ecobee
- Ecosystem(s):
- building new
- company
- The Edge (Amsterdam, Netherlands)
- Edlich, Alexander, on automation of administration
- Edmondo
- Efficiency, of supply chains
- Efficiency traps
- e-government
- eHorizon
- 80/20 rule
- Elasticity module (dynamic pricing)
- Electric utilities
- Electric vehicles
- Embedded software
- EMC
- Employees:
- new roles taken on by
- relying on, for new ideas
- Enigma encryption machines
- Enterprise resource planning (ERP)
- Entropy models
- E.ON
- Ericsson
- Escada
- eSIM
- Estonia
- EWSD
- Expedia
- Expertise, recruiting
- Explorys
- Exponential functions
- Extended business models
- F35 stealth fighter
- Facebook:
- adoption rate for
- agile IT at
- and Big Five
- communication with customers via
- customer service provided via
- data analytics at
- Heineken on
- “Like” button of
- storytelling on
- and virtual reality
- Mark Zuckerberg and
- Facebook Messenger
- Facility management
- Family businesses
- Fashion industry
- Fear
- Feasibility studies
- Feature-based design
- Feedback, customer
- Fee-for-service models
- Feynman, Richard
- Fiat
- FieldLink app
- FieldWiki app
- Finance industry
- Financial crisis of 2007-2000
- Fintechs
- Fitbit
- Ford, Bill
- Ford, Henry
- Ford Motor Company
- Francis, Pope
- Frank, David, on digital logistics
- Fraunhofer Institute
- Frederick the Great
- Freemium model
- Frey, Carl Benedikt
- Functional silos, breaking up
- Funding Circle
- Funke Mediengruppe
- Gaffey, Brendan, on telecom industry
- Gameloft
- Gates, Bill
- GE Digital
- Geeny
- General Electric (GE):
- and CDOs
- and cyber resilience
- as digital industrial company
- digital talent recruitment by
- digital transformation at
- and medical sector
- Predix subsidiary of
- and Schindler
- and security technology
- as software company
- storytelling at
- and 3D printing
- General Motors
- Germany:
- electric utilities in
- heating system industry in
- media industry in
- programming instruction in
- retail book industry in
- Getaround service
- GitHub
- Gliimpse
- Global Innovation Center
- Global System for Mobile (GSM)
- Gmail
- Goldman Sachs
- Google:
- advertising revenue generated by
- agile IT at
- and AI
- and analytics
- and auto industry
- and Big Five
- content marketing by
- and customer data
- customer focus of
- and customers
- data analytics at
- as digital native
- and driverless cars
- employees at
- and energy market
- and eSIMs
- and exponential change
- innovation at
- KPI system of
- and McKinsey
- and Nest
- and NHS
- online interface of
- retention of digital talent at
- as role model for Level 2 companies
- search engine advertising on
- smart building platforms from
- storytelling at
- and telecom industry
- Google Assistant
- Google Home
- Google Product Council
- Goran, Julie, on multifunctional teams
- Government, electronic
- Government Digital Service
- Gregg, Brian, on digital marketing
- Grocery stores, online
- Guatemala
- Gutenberg, Johannes
- Hackathons
- Hacker League
- HackMIT
- Halff, Carel
- Hamburger Abendblatt
- Hangzhou, China
- Harrysson, Martin, on omnichannels
- Hasbro
- Health care industry
- Health Cloud
- HealthKit
- Hearst
- Heating system industry
- Heineken
- Here mapping service
- Hewlett-Packard
- Hierarchical clustering
- HireIQ
- Hointer
- Holistic approach
- Holvi
- Home24
- Home Depot
- HomeKit
- Home security systems
- Honda
- Horowitz, Ben
- Hörzu
- House of Fraser
- HP
- HR departments
- Huawei
- Hugendubel (company)
- Hugendubel, Maximilian
- Hulu
- Hürtgen, Holger, on data-driven decision making
- Hybrid vehicles
- IBM
- IBM Modeler
- iControl platform
- The ID Co.
- Identity verification
- Immelt, Jeffrey
- Immowelt
- Implementation of digital transformation
- and breaking up functional silos
- and culture change
- and customers
- and digital operating system
- holistic approach to
- and leadership
- management team for
- phases of
- planning for
- and scaling
- India
- Industry 4.0
- Information technology (IT):
- adaptive
- at Amazon
- and digital lean
- and digitization
- Naufal Khan on challenges for
- scaling of
- and scaling up
- Information technology (IT) architecture
- ING
- ING-DiBa
- Innovation(s):
- at industry boundaries
- open
- and S curve
- Insight Dashboard app
- Insurance industry
- Integrated circuits
- Intel
- Intellectual property rights (IPR)
- Interhyp
- Internet
- Internet of Things (IoT)
- i-NUP
- iOS operating system
- iPads
- iPhones
- iPod
- Israel
- IT, see Information technology
- Italy, xii
- IT companies
- IT Projektraad
- iTunes
- Japan
- Job fairs
- Jobs, Steve
- Job titles
- John Deere
- John Lewis
- Junkers
- Juno
- Kaggle
- Kaplan, James, on cyber security
- Kayak
- Kayyali, Basel, on future of health care industry
- Kennedy, John F.
- Key performance indicators (KPIs)
- Key value items (KVIs)
- Khan, Naufal, on challenges for information technology
- Khanna, Somesh, on future of finance industry
- Kim Jong-un
- Kindle
- Kiva (nonprofit lender)
- Kiva robots
- KLM
- Kobo
- Kodak
- Kodak Labs
- Kondratiev, Nikolai
- Konux
- Kosmix
- KPIs, see Key performance indicators
- Kraft Foods
- Kurzweil, Ray
- KVIs (key value items)
- Langes-Swarovski, Markus
- Launch Festival
- Law of Accelerating Returns (Ray Kurzweil)
- Leadership, and implementation of digital transformation
- Lean production
- LearnUp
- Lego
- Lending Club
- Level 1 organizations
- Level 2 organizations
- Level 3 organizations
- Libri, xii
- LIFX
- Loans
- “Local for local,”
- Local Motors
- Lockheed Martin
- Logarithmic scales
- Logistics
- Logius
- London, England
- Long-tail module (dynamic pricing)
- Lord, Bob
- L’Oréal
- Lowe’s
- Lufthansa
- Lunar
- Lundqvist, Martin, on public administration
- Lyft
- mcgarry-bowen
- McKinsey:
- advanced analytics provided by
- on auto industry
- on banking industry
- big data survey of
- on cyber risks
- Digital Quotient diagnostics of
- on government digitization
- and Industry 4.0
- on international data flows
- on retail sector
- and Supply Chain 4.0
- “TMT Digital Insights” study of
- on truck industry
- and user experience
- McKinsey Global Institute
- McKinsey Global Survey
- McKinsey Quarterly,
- McLuhan, Marshall
- Macy’s
- Madiva Soluciones
- Maersk
- MagicBand
- Management:
- and agile IT
- and data as asset
- and digital transformation strategy
- and implementation of digital transformation
- and levels of digital transformation
- and new roles taken on by employees
- and office automation
- and Supply Chain 4.0
- Manifesto for Agile Software Development
- Manual trades, digitization in
- MapMyFitness
- Marketing, digital
- Marya, Varun, on digital production
- Massachusetts Institute of Technology (MIT)
- MasterCard
- Maven
- Max Planck Institute
- Meat Pack
- Media asset management (MAM)
- Medicaid
- Medical equipment industry
- Medicare
- Meffert, Jürgen:
- on implementation of digital transformation
- on preparing for digital transformation
- Mercedes. See also Daimler
- Metro Bank
- Microsoft
- Middleware
- Minimum viable products (MVPs)
- Misfit
- MIT (Massachusetts Institute of Technology)
- Mobile Farm Manager (app)
- Model T
- Monsanto
- Moon program
- Moore, Gordon
- Moore’s law
- Morgan Stanley
- Mozaiq
- Multifunctional teams
- Musk, Elon
- MVPs, see Minimum viable products
- My Disney Experience
- MyFitnessPal
- MyJohnDeere.com
- MyRewards (Starbucks)
- mySugr app
- myTherapy app
- N26 (fintech)
- Narrative Science
- NASA
- National Health Service (NHS)
- National Internet of Things Strategy Dialogue
- NavVis
- NBC Universal
- Nest
- Netatmo
- Netflix
- Netherlands (Holland)
- NetWitness
- Networks, collaborative
- New York
- New York Times
- Nexgen alliance
- NHS (National Health Service)
- Nike
- Nike iD
- Nilles, Michael
- Nixdorf
- Nokia
- Nordstrom
- Nordstrom, Blake
- Nordstrom Rack
- Nordstrom Trunk Club
- North Korea
- Nuclear energy
- Objectives and key results (OKR)
- Oculus
- Oculus Rift
- Office buildings, smart
- Office work, automation of
- Omnichannels
- Omnichannel module (dynamic pricing)
- Online physician consultations
- OoVoo
- Open Data Initiatives
- Open development
- OPEN Forum
- Open innovation
- Operating systems
- Orchard Supply Hardware
- Osborne, Michael
- Oscar de la Renta
- Östberg, Niklas
- Ouyeel
- Ovens
- Overstock
- Over-the-top (OTT) video content
- Owned content
- Page, Larry
- Panasonic
- Parcel delivery
- Partner management
- Patch Tuesday
- Patel, Mark:
- on connected buildings
- on electric utilities in Germany
- on embedded software
- Patents
- PayPal
- PC industry
- People Analytics Unit (Google)
- Performance marketing
- Per-per-use model
- Per-per-view models
- Personal computer (PC)
- Personalization of offerings
- Pharmaceuticals industry
- Philips
- Philips Healthcare
- Photolithography
- Phytel
- Pichai, Sundar
- Pipeline networks, smart
- Planning
- Planograms
- Playlists
- PLM (product life-cycle management)
- POC (proof of concept)
- Pokémon Go
- Population health management
- Postmates
- Precision Planting
- Predix
- Priceline
- Pricing:
- developing strategy for
- dynamic
- Prioritizing
- Priority lists
- Problem resolution
- Processes
- Processing power, computer
- Product data management (PDM)
- Product design
- Product development
- Production, digital
- Productivity, digital lean and
- Product life-cycle management (PLM)
- Profitability, AI calculation of
- Programmatic marketing
- Proof of concept (POC)
- Prosper
- Public administration
- Pulse
- Purchasing departments
- Python
- QR codes
- Quality control
- QuantumBlack
- Quarterly business reviews
- Quill
- Quorus
- R (software)
- Radio
- Radio-frequency identification (RFID) chips
- RadioShack
- Raisin
- Rakuten
- Record
- Recruitment
- Red Bull
- Reforming the Energy Vision (REV)
- Refrigerators
- Relayr
- Reliability
- Renewable energy
- ResearchKit app
- Resilience
- Retail, future of
- Retail book industry
- REV (Reforming the Energy Vision)
- RFID
- Rio Tinto
- Robots and robotics:
- and automation
- and digital natives
- at Hointer
- as liberators
- office work performed by
- and production
- replacement of employees by
- and supply chain
- at Swarovski
- workmates, robots as
- Robotic process automation (RPA)
- Rocket Internet
- Rolls-Royce
- Rosenstock, Josh
- Ruh, Bill
- Safety
- Safeway
- Sainsbury’s
- Samoa
- Samsung
- Samsung Gear S2 smart watch
- Samwer, Oliver
- Sandararajan, Ramji, on dynamic pricing
- Santander
- SAP
- Sarrazin, Hugo:
- on connected buildings
- on talent management
- SAS
- Saturn
- Saudi Arabia
- Scaling up
- and collaboration with start-ups
- and customer interfacing
- and role of IT
- speed as guiding principle for
- Schindler
- Schumpeter, Joseph
- S curve
- Search engine advertising (SEA)
- Search engine marketing
- Search engine optimization (SEO)
- Sears
- SenseableCity Laboratory initiative
- Sensibo
- Sensors
- SEO (search engine optimization)
- Seoul, South Korea
- Shanghai, China
- Sharing economy
- Shop.com
- Shopping centers
- Siemens
- Siemens Healthineers
- Silicon Alley
- Silicon Valley
- SIM cards
- Simple
- Singapore
- Siri
- Six Sigma
- Skype
- Slack
- Smart homes and buildings
- Smart Key Box
- Smart meters
- Smartphones. See also iPhones
- Smart pipeline networks
- SmartThings
- Smith, Adam
- Snapchat
- Socure
- SoFi
- SoftBank
- Software:
- and auto industry
- embedded
- and product development
- Software competencies
- Software developers
- Sohoni, Vik, on future of finance industry
- Solar panels
- Sonos
- Sony
- Sony PlayStation
- South by Southwest (SXSW) Interactive
- South Korea
- S&P 500 index
- Spain
- “The Spark,”
- Speed
- Splunk
- Spotify
- Springer, see Axel Springer
- Spring Studio
- Standard cost model (SCM)
- Stanford University
- Starbucks
- Start-ups:
- collaboration with
- digital
- Start-up Unit (Siemens)
- Steel industry
- StepStone
- Storytelling
- Strategy, for creating value
- Street, Andy
- Strengths, identifying company
- Stuart Weitzman
- Subscription models
- Sugar-coating, digital
- Supply Chain 4.0
- Supply Chain 4.0 Innovations Survey
- Supply chains
- Swaminathan, Anand:
- on partner management
- on preparing for digital transformation
- Swarm organizations
- Swarovski
- Sweden
- Switzerland, xii
- SXSW Interactive
- Tablets
- Tailored pricing
- Talent, recruiting
- Talent management
- TALK
- Tango
- Target customers
- Taylorism
- Teams, multifunctional
- Teamplay
- Technology:
- and content marketing
- as foundation for digitization
- and omnichannels
- and S curve
- security
- Tel Aviv, Israel
- Telecom industry. See also specific companies
- Telefonica
- Tencent
- Tesla
- Thalia
- Thermondo
- Third-party providers, in health care sector
- Thomas Cook
- Thought silos, preventing
- 3D photography
- 3D printing
- 3M
- Thurston, Robin
- Tidal
- Tilzer, Brian
- Time Warner
- “TMT Digital Insights” (McKinsey study)
- Tolino e-reader
- Tolino Media
- TopCoder
- Toyota
- Training:
- continuous
- virtual
- Train stations
- Translators
- Transparency, data
- Travelex
- Travel industry
- Travel portals
- Trucking industry
- Truck manufacturers
- Trust
- Truven
- Turn On magazine
- TV
- Uber
- UberRush
- UBS
- UC Berkley start-up competition
- Uhl, Michael, on product development
- UI (user interface)
- UK Fusion Cell
- UMTS (Universal Mobile Telecommunications Services)
- Under Armour
- Ungerman, Kelly, on future of retail
- Unilever
- United Airlines
- United Kingdom
- U.S. Department of Health and Human Services
- United States
- Universal Mobile Telecommunications Services (UMTS)
- UpDay app
- UPS
- Urbanization
- Urgency, creating a sense of
- User experience (UX) design
- User interface (UI)
- Utilities
- Vaillant
- Value contribution, prioritizing by
- Van Kuiken, Steve, on CDOs
- Vasquez-McCall, Belkis, on product development
- Velamoor, Sri, on future of health care industry
- Venice, Italy
- Venture capitalists (VCs)
- Verivox
- Verizon
- Veryday
- Video
- Video-on-demand systems
- Viessmann (company)
- Viessmann, Martin
- Viessmann, Max
- Villinger, Roland
- Virtual reality (VR)
- Virtual training
- Visual media
- Vital Information Management System (VIMS)
- Vivint
- Voice assistants
- Volkswagen
- VR (virtual reality)
- Walgreens
- Wall Street Journal
- Walmart
- WalmartLabs
- Warehouses
- War games, cyber
- Washing machines
- Waste, elimination of
- Waterstones
- Watson
- Wearables
- WebID
- Weig, Florian, on product design
- Die Welt
- Weltbild
- WeltN24
- Whirlpool
- Whole Foods
- Wilhelm II, Kaiser
- Williams Sonoma
- Windows Vista
- Wolf
- Work environments
- World Cup
- World Economic Forum
- World Health Organization
- World War II
- Xcode
- Xfinity
- Yahoo!
- Yee, Lareina, on omnichannels
- YouTube
- Zetsche, Dieter
- ZF Friedrichshafen
- Zipcar
- Zopa
- Zuckerberg, Mark
- Zulily
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