Troy Martin Hughes has been a SAS practitioner for more than 15 years, has managed SAS projects in support of federal, state, and local government initiatives, and is a SAS Certified Advanced Programmer, SAS Certified Base Programmer, SAS Certified Clinical Trials Programmer, and SAS Professional V8. He has an MBA in information systems management and additional credentials, including: PMP, PMI-ACP, PMI-PBA, PMI-RMP, CISSP, CSSLP, CSM, CSD, CSPO, CSP, and ITIL v3 Foundation. He has been a frequent presenter and invited speaker at SAS user conferences, including SAS Global Forum, WUSS, MWSUG, SCSUG, SESUG, and PharmaSUG. Troy is a U.S. Navy veteran with two tours of duty in Afghanistan and, in his spare time, a volunteer firefighter and EMT.