Contacting MicroStrategy Support
by Ning Ma, Himani Rana, Dmitry Anoshin
Mastering Business Intelligence with MicroStrategy
- Mastering Business Intelligence with MicroStrategy
- Mastering Business Intelligence with MicroStrategy
- Credits
- About the Authors
- About the Reviewer
- www.PacktPub.com
- Preface
- 1. Getting Started with MicroStrategy
- Modern BI
- BI project life cycle
- Meet MicroStrategy 10
- Deploying MicroStrategy 10
- BI tips
- Summary
- 2. Setting Up an Analytics Semantic Layer and Public Objects
- 3. Building Advanced Reports and Documents
- 4. Advanced Visualization Techniques
- 5. Customization of MicroStrategy
- 6. Predictive Analysis with MicroStrategy
- Predictive analysis in MicroStrategy 10
- Integrating R with MicroStrategy
- Data mining overview
- Four steps to achieve data mining in MicroStrategy
- Business applications of predictive analysis
- Forecasting quarterly revenues using linear regression and exponential regression with seasonality
- Forecasting quarterly revenues for different regions using tree regression analysis
- Forecasting monthly revenues using time series analysis
- Telco churn analysis using classification
- Telco churn analysis using decision tree
- Telco churn analysis using logistic regression
- Automating the predictive mechanism
- Summary
- 7. Accelerating Your Business with Mobile Analytics
- Before we start
- Mobile Server installation and configuration
- Creating a mobile application
- Determine business goals
- Storyboarding and planning
- Creating an iPad Landscape template
- Dataset creation
- Panel stack and panels for Sales Performance App
- Creating a Home page for Sales Performance App
- Creating a Product page for Sales Performance App
- Creating a Region page for Sales Performance App
- Creating a Trend page for Sales Performance App
- Creating a Customer page for Sales Performance App
- Prompts in mobile applications
- Views in mobile applications
- Linking
- Best practices
- Extending mobile capabilities
- Deployment
- Summary
- 8. Data Discovery with MicroStrategy Desktop
- 9. MicroStrategy System Administration
- 10. Design and Implementation of the Security Model
- 11. Big Data Analytics with MicroStrategy
- 12. MicroStrategy Troubleshooting
Usually, organizations pay for MicroStrategy Support and it gives opportunity to submit cases to MicroStrategy and ask help from their support consultants. We try to use support quite often in order to save time and get detailed answers that can help fix issues and improve things. Moreover, it is a part of a learning curve. In order to submit a case, we should follow these steps:
- Go to https://resource.microstrategy.com/support/ and log in using your MicroStrategy account:
- Click Open a Case and submit all information. It is very important to provide detailed information with screenshots and steps in order to give the full picture of your problem.
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