LIST OF FIGURES
2.1
Qualities of Life as Identified by American Institute for Research
3.1
Rating Scale for Personal Characteristics
5.1
Progression of Skill Acquisition
6.1
Attending Skills for Funeral Home Staff
16.1
Observation Sheet I
16.2
Observation Sheet II
21.1
Dimensions of Childhood Grief
22.1
Brief Funeral Service Burnout Survey (BFSBS)