For Nancy Olson

With whom we at Allen Interactions have had the pleasure of partnering for many years. Nancy's leadership at ASTD has enlightened and inspired many of us in the learning industry by tirelessly creating opportunities for us to share and learn from each other. She paved the way for this publication to become a reality through her advocacy of our unique and effective e-learning design and development approach and has delighted in seeing the enthusiastic reactions to it. Nancy was instrumental in creating the prestigious ASTD e-Learning Instructional Design Certificate Programs through which we have shared SAM, CCAF, and other methods of achieving “meaningful, memorable, and motivational” learning. Nancy has, and continues to be, a true partner and confidante, continually dazzling us with her communication skills, insights, friendship, and trust.

Nancy, this book is for you.