About the authors
Tim Johnson’s first connection with Project began as a product support professional at Microsoft, starting with Project 3.0 for MS-DOS. Later, Tim worked on the Project user assistance team, where he brought his firsthand knowledge of customers’ issues to new learning solutions for Project. Tim remains involved in the computer industry and continues to look for ways to help customers better understand and use their computer applications. Tim is a Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified Professional (MCP).
Carl Chatfield is a content strategist and technical writer in the software development industry. Carl teaches in the Professional Technical Writing program at the University of Washington. He is a graduate of the masters program in Technical Communication at the University of Washington and is certified as a Project Management Professional (PMP) by the Project Management Institute.
Acknowledgments
The authors would like to thank some of the many people who supported us while writing this book. We thank our technical reviewer, Kate Simpson, Microsoft support engineer, for her timely and valuable expertise. We thank our project editor, Kathy Krause at OTSI, and our acquisitions editor, Rosemary Caperton at Microsoft, for their outstanding work.