Index
A
AAUs (Assigned Amount Units), 130
ABC News Business website, 66
Aloshikha Rajihar Social Development Centre, 267
ANDI (National Business Association of Colombia), 22
Armenia earthquake
aid
asset management, 16
donations and procurement, 12-13
tracking, 15
assessment, 8
conclusion, 21
coordination/collaboration, 19-21
organization, creating, 11
planning and preparedness, 6-8
resources
financial, 9
assessing disasters, 8
assets
recovery (e-waste), 165
management (disaster response), 16
Assigned Amount Units (AAUs), 130
auditing suppliers, 201
Aungkur Pali Unnayan Kendra, 268
automotive e-equipment innovations, 238-239
B
B2B (business-to-business) collaborations, 233
Bangladesh Development Society (BDS), 268
Base of the Pyramid. See BoP
battery cells, 237
BDS (Bangladesh Development Society), 268
annual demand, 146
annual requirements, 146
cement blends by types, 146-155
Better Tomorrow Plan. See BTP
BoP (Base of the Pyramid), 218
defined, 219
goals, 218
Open Innovation. See Open Innovation models
Bosch
business sectors, 224
consumer goods and power tools, 226
industrial technologies, 225
company overview, 222
financial success, 223
innovations
R&D, 228
culture/belief standards, establishing, 229-231
social responsibility, 226-227
sustainable company, creating, 239-240
changes, implementing
local, fair, and responsibly produced products, 187-188
fourteen commitments, 175
global code of conduct compliance, 180
impact from changes, measuring, 183-184
Supplier Code of Conduct, 180
supplier sustainability practices, 179
business model innovations (entrepreneurial-style social ventures)
community involvement, 247, 250
donor propositions, 248
fundraising, 248
growth partners, finding, 270-271
local partners, managing, 255
no overheads model, 247
publicity, 248
return per dollar spent, maximizing, 249-251
business-to-business (B2B) collaborations, 233
C
California electronic waste regulations, 167
carbon capture and storage (CCS), 142-144, 146
capture and storage (CCS), 142-144, 146
cement operations
cement blends, 140
EU-ETS
European cement industry, 133-136
prices, 92
GroBaby Foods, 206
idling truck engines (cargo docks), 211-213
National Allocation Plans, 131
NORAM, 186
production innovations, 234
reductions, 86
supply chain sustainability, 184-186
transport modes, 120
carbon tax to curb global warming article website, 135
cargo container facilities operational efficiency
examples, 213
OECD findings, 210
problems, 211
resource websites, 213
CCS (carbon capture and storage), 142-144, 146
cement. See HeidelbergCement
cemented carbides, 98
prices, 121
Centre for Research on the Epidemiology of Disasters website, 33
CHCs (chlorinated hydrocarbons), 234
clients
business risks, reducing, 178
changes, implementing
local, fair, and responsibly produced products, 187-188
impact from changes, measuring, 184
climate change program (Pfizer), 87
collaborations (R&D)
B2B (business-to-business), 233
finance research institutions, 231
governments, 233
P2P (peer-to-peer), 231
Colombian Institute for Family Welfare (ICBF), 22
communication (disasters), 36, 38
congestion pricing, 212
CRC (Coromant Recycling Concept), 97
cemented carbide recycling, 106-107
culture, 106
customer cooperation, 104
environmental impact, 110
history, 107
in-house versus outsourcing, 109-110
local sales organizations, 111-112
carbon emissions by transport modes, 120
cemented carbide prices and quantity collected, 121
closing the loop, 119
environmental impact data, 120-121
recyclability of tungsten and cobalt, 113-114
sales, operating profit and numbers of employees by business area, 115
tungsten and cobalt market prices, 110-113
scrap, pricing, 110
sustainability policy, 116-118
CRT recycling
changing demand repercussions, 163-164
global dumping, 168
government intervention, 165-167
industry responsibility, 164-165
stockpiles, discovering, 161
culture
preservation during downturn, 53-55
Sandvik Tooling, 106
customers
cooperation (Sandvik Tooling), 104
D
de-manufacturing electronics, 165
DEFRA (UK Department for Environment, Food and Rural Affairs), 120
disassembling electronics, 165
aid
asset management, 16
donations and procurement, 12-13
tracking, 15
ANDI (National Business Association of Colombia), 22
assessment, 8
communication consistency, 36
coordination/collaboration, 19-21
employee safety, 35
financial impact (Honda), 66-69
FOREC (Fund for the Reconstruction of the Coffee Region), 22
future considerations, 41
global effects on lean supply chains
culture preservation in downturns, 53-55
customer base assessment, 50-52
future workforce reduction policies, 56-57
Honda cuts news article, 60-61
Japanese earthquake and tsunami overview, 44-46
ICBF (Colombian Institute for Family Welfare), 22
IFRC (International Federation of Red Cross), 22
multiple plant production adjustments, 69-70
organization, creating, 11
planning and preparedness
recovery
time, reducing, 36
Red Cross, 22
resources
financial, 9
RSS (Social Solidarity Network), 22
supply chain disruptions, minimizing, 35
Western Digital factory flood, 27-29
distribution (disaster aid), 17-18
donations
donor propositions, 248
E
ecomeeting, 293
EIA (Electronic Industries Alliance), 165
electronic waste
2009 end-of-life statistics, 167
EPA recycling information website, 169
hazardous trail website, 163
managing
asset recovery, 165
de-manufacture/disassembly, 165
recycling/salvaging, 165
refurbish and reuse, 165
RERA (Responsible Electronics Recycling Act), 168
stockpiles
changing demand repercussions, 163-164
discovering, 161
global dumping, 168
government intervention, 165-167
industry responsibility, 164-165
websites, 162
Electronics Take Back Coalition website, 163
employee safety
disasters, 35
NH Hoteles, 287
450 ppm scenario, 95
changes, implementing, 185-186
energy price growth per IEA scenarios, 95
EU-ETS
European cement industry, 133-136
prices, 92
Freiburg Energy Portfolio, 77-82
benefits, 88
geothermal heating/cooling, 80-82
representative projects, 79
scope, 77
sustainability agenda role, 86-87
Wood-Pellet Boiler Project, 82-85
innovations, 237
NORAM site-level efficiency actions, 194
supply chain sustainability, 184-186
energy sources, environmental regulation challenges, 138-140
entrepreneurial-style social ventures
community involvement, 247, 250
donor propositions, 248
fundraising, 248
growth partners, finding, 270-271
local partners, managing, 255
no overheads model, 247
publicity, 248
return per dollar spent, maximizing, 249-251
environmental protection
electronic waste stockpiles
changing demand repercussions, 163-164
discovering, 161
global dumping, 168
government intervention, 165-167
industry responsibility, 164-165
websites, 162
energy efficiency. See energy efficiency
greenhouse gases
agriculture, 187
Pfizer, 76
operational challenges due to government regulations
CCS costs, power, emissions, 146
EBITA with carbon costs, 134-152
electric power impacts, 146
emissions regulations, 133-136
EU-ETS (European Union Emission Trading Scheme), 124-125, 131-133, 150
fuel classes, fuels, emissions impacts and costs, 139-144
fuel recipe costs and emissions efficiency, 145
National Allocation Plans, 131
off-shore capacity, 146
off-shore electric power impacts, 146
take-back recycling (Sandvik CRC)
carbon emissions by transport modes, 120
cemented carbide prices and quantity collected, 121
cemented carbide recycling, 106-107
closing the loop, 119
culture, 106
customer cooperation, 104
environmental impact, 110, 120-121
history, 107
in-house versus outsourcing, 109-110
local sales organizations, 111-112
recyclability of tungsten and cobalt, 113-114
sales, operating profit and numbers of employees by business area, 115
sustainability policy, 116-118
tungsten and cobalt market prices, 110-113
EPA (Environmental Protection Agency) websites, 169-170
EU-ETS (European Union Emission Trading Scheme)
European cement industry, 133-136
EUAs (European Union Allowances), 132
pricing, 149
surplus, 133
F
federal e-waste export legislation, 168
financial impact and resources (natural disasters), 9, 66-69
food procurement after disasters, 12-13
FOREC (Fund for the Reconstruction of the Coffee Region), 22
Freiburg Energy Portfolio, 77-82
benefits, 88
geothermal heating/cooling, 80-82
representative projects, 79
scope, 77
sustainability agenda role, 86-87
Wood-Pellet Boiler Project, 82-85
central elements pre-project cost estimates, 92
maintenance costs, 92
G
GAA (Global Aquaculture Alliance), 189
gCab, 294
geothermal heating/cooling, 80-82
GHG (greenhouse gas) emissions, 76
agriculture, 187
Pfizer, 76
global logistics efficiency (cargo container facilities), 210
examples, 213
problems, 211
GroBaby Foods
carbon footprint, 205
competitors, 199
infant purée production, 200
sourcing strategy
challenges, 204
performance metrics, 207
supply chain
auditing, 201
overview, 200
sustainability objectives, 202
total cost of ownership, 207
gross margins, increasing, 178
annual demand, 146
annual requirements, 146
cement blends by types, 146-155
portfolio serving Benelux, 145-154
CCS costs, power, emissions, 146
EBITA with carbon costs, 134-152
electric power impacts, 146
emissions regulations, 133-136
EU-ETS (European Union Emission Trading Scheme), 124-125, 131-133
European cement industry, 133-136
EUAs
pricing, 149
surplus, 133
fuel classes, fuels, emissions impacts and costs, 139-144
fuel recipe costs and emissions efficiency, 145
income statement, 148
National Allocation Plans, 131
off-shore capacity, 146
off-shore electric power impacts, 146
operations
cement blends, 140
future improvements (CCS), 142-144
history
CRC, 107
Honda Automobile Thailand, 63-64
Honda
Automobile Thailand
multiple plant production adjustments, 69-70
cuts news article (Japanese earthquake and tsunami), 59-62
worldwide production data, 67
human resources
coordination/collaboration, 19-21
organizing, 11
I
ICBF (Colombian Institute for Family Welfare), 22
idling engines article website, 213
IEA (International Energy Agency), 93
450 ppm scenario, 95
energy price growth per IEA scenarios, 95
IFRC (International Federation of Red Cross), 22
IH&RA (International Hotel & Restaurant Association), 280
innovations
business model. See entrepreneurial-style social venture
defined, 275
social
defined, 276
implications, 276
knowledge-based communities, 277
knowledge life cycle. See knowledge life cycle
Social Innovation Capital, 279
International Energy Agency. See IEA
International Federation of Red Cross (IFRC), 22
International Hotel & Restaurant Association (IH&RA), 280
J
Japanese earthquake and tsunami
culture preservation in downturns, 53-55
customer base assessment, 50-52
future workforce reduction policies, 56-57
Honda cuts news article, 60-61
JIT (just-in-time) manufacturing, 44
KMCI (Knowledge Management Consortium International) knowledge life cycle, 277-279
knowledge-based communities, 277
defined, 277
integration, 279
integrating ideas from collaborators, partners, and other stakeholders, 285
internal organization (NH University), 285-287
safety training, 287
specialized services training, 288
production of knowledge, 278
Social Innovation Capital, 279
Kyoto Protocol, 89-92, 129-131
LCA (Life Cycle Assessment) tool, 203-204
lean supply chains, natural disaster effects, 44-46
culture preservation in downturn, 53-55
customer base assessment, 50-52
future workforce reduction policies, 56-57
Honda cuts news article, 60-61
local, fair, and responsibly produced products, 187-188
M
MAN cutting tools survey website, 104
manufacturing. See operations
Marine Stewardship Council (MSC), 189
Max Foundation
community involvement, 247, 250
donor propositions, 248
fundraising, 248
health return, maximizing, 249-251
impact, 256
implementation partners
Aloshikha Rajihar Social Development Centre, 267
Aungkur Pali Unnayan Kendra, 268
BDS (Bangladesh Development Society), 268
PARAS (Palli Rakkha Sangstha), 268
SLOPB (Stitching Land Ontwikkelings Project Bangladesh), 268
local partners, managing, 255
measuring impact, 272
no overheads model, 247
publicity, 248
vision, 245
medicine procurement after disasters, 12-13
metal cutting tools. See Sandvik Tooling
minimizing supply chain disruptions, 35
monitoring disaster aid, 18-19
MSC (Marine Stewardship Council), 189
multibranding (Sandvik Tooling), 104
N
National Business Association of Colombia (ANDI), 22
National Disaster System, 22
natural disasters. See disaster response
Network for Transport and Environment (NTM), 120
new energy finance website, 95
ecomeeting, 293
electric vehicle charging points, 294
electronic products, 290
environmental protection, 291-292
gCab, 294
Nhube, 289
restaurants/buffets, 288
specially tailored hotels (Nhow), 290-291
supply chain sustainable development, 295
Woman Style rooms, 288
integrating ideas from collaborators, partners, and other stakeholders, 285
safety training, 287
specialized services training, 288
mission, 283
values, 284
vision, 283
NORAM (Sodexo North America)
carbon footprint, 186
changes, implementing
local, fair, and responsibly produced products, 187-188
energy efficiency site-level actions, 194
fourteen commitments, 175
future, 190
impact from changes, measuring, 183-184
local produce purchases, 188-195
operational challenges, 191
organizational chart, 176
revenue, 176
stakeholder engagement, 182
subject matters experts, hiring, 181-182
sustainability
priorities, 181
NTM (Network for Transport and Environment), 120
O
OECD (Organization for Economic Co-operation and Development) website, 296
Open Innovation models, 220-221
R&D, 228
culture/belief standards, establishing, 229-231
challenges, 191
changes, implementing
local, fair, and responsibly produced products, 187-188
efficiency
problems, 211
energy efficiency, 194
environmental regulation challenges
impact from changes, measuring, 183-184
just-in-time manufacturing, 44
restoring after disaster, 39-40
Sandvik Tooling, 103
suppliers, reviewing, 178
water conservation, 187
workforce reduction policies, 56-57
Organization for Economic Co-operation and Development (OECD) website, 296
P
P2P (peer-to-peer) collaborations, 231
PARAS (Palli Rakkha Sangstha), 268
Pfizer
company overview, 74
Energy and Climate Change Programme, 76
Freiburg Energy Portfolio, 77-82
benefits, 88
geothermal heating/cooling, 80-82
overview, 74
scope, 77
sustainability agenda role, 86-87
Wood-Pellet Boiler Project, 82-85
PierPass, 213
planning for disasters
pollution. See carbon emissions
procurement (disaster responses), 12-13
products
innovations (NH Hoteles), 235-239
automotive e-equipment, 238-239
battery cells, 237
energy consumption, 237
security technology, 236
software, 236
pricing, 177
production. See operations
quality, 105
R
R&D (Research and Development), 228
culture/belief standards, establishing, 229-231
Sandvik Tooling, 103
real energy price growth under difference IEA scenarios, 95
recovery (disasters)
future considerations, 41
communication, 38
decontamination process, 37
progress, monitoring, 37
restoration, 37
time, reducing, 36
CRC
carbon emissions by transport modes, 120
cemented carbide prices and quantity collected, 121
cemented carbide recycling, 106-107
closing the loop, 119
environmental impact, 110, 120-121
history, 107
in-house versus outsourcing, 109-110
local sales organizations, 111-112
recyclability of tungsten and cobalt, 113-114
sales, operating profit and numbers of employees by business area, 115
scrap, pricing, 110
sustainability policy, 116-118
tungsten and cobalt market prices, 110-113
electronics waste stockpiles
2009 end-of-life statistics, 167
asset recovery, 165
changing demand repercussions, 163-164
de-manufacture/disassembly, 165
discovering, 161
EPA recycling information website, 169
global dumping, 168
government intervention, 165-167
industry responsibility, 164-165
recycling/salvaging, 165
refurbish and reuse, 165
RERA (Responsible Electronics Recycling Act), 168
websites, 162
Red Crescent Movement, 22
Red Cross, 22
refurbishing electronics, 165
RERA (Responsible Electronics Recycling Act), 168
Research and Development. See R&D
resources (disaster response)
financial, 9
coordination/collaboration, 19-21
organizing, 11
reusing electronics, 165
reviewing supplier operations, 178
risk assessment
RSS (Social Solidarity Network), 22
S
salvaging electronics, 165
brochure website, 98
company overview, 102
CRC (Coromant Recycling Concept)
carbon emissions by transport modes, 120
cemented carbide prices and quantity collected, 121
cemented carbide recycling, 106-107
closing the loop, 119
environmental impact, 110, 120-121
history, 107
in-house versus outsourcing, 109-110
local sales organizations, 111-112
recyclability of tungsten and cobalt, 113-114
sales, operating profit and numbers of employees by business area, 115
sustainability policy, 116-118
tungsten and cobalt market prices, 110-113
culture, 106
customer cooperation, 104
multibranding, 104
organization, 105
quality, 105
scrap, pricing, 110
supply chain
logistics, 103
manufacturing, 103
research and development, 103
Savannah port strike article website, 213
seafood (sustainable), 189-190
security technology innovations, 236
SLOPB (Stitching Land Ontwikkelings Project Bangladesh), 268
Social Innovation Capital, 279
social innovations, 276
defined, 276
implications, 276
knowledge-based communities, 277
defined, 277
integrating ideas from collaborators, partners, and other stakeholders, 285
integration of knowledge, 279
internal organization, 285-287
production of knowledge, 278
safety training, 287
Social Innovation Capital, 279
ecomeeting, 293
electric vehicle charging points, 294
electronic products, 290
environmental protection, 291-292
gCab, 294
Nhube, 289
restaurants/buffets, 288
specialized services training, 288
specially tailored hotels (Nhow), 290-291
supply chain sustainable development, 295
Woman Style rooms, 288
Social Innovation Capital, 279
social responsibility
Better Tomorrow Plan. See BTP
BoP, 218
defined, 219
goals, 218
entrepreneurial-style social ventures
community involvement, 247, 250
donor propositions, 248
fundraising, 248
growth partners, finding, 270-271
local partners, managing, 255
no overheads model, 247
publicity, 248
return per dollar spent, maximizing, 249-251
Open Innovation models, 220-221
social innovations
defined, 276
implications, 276
knowledge-based communities, 277
knowledge life cycle. See knowledge life cycle
Social Solidarity Network (RSS), 22
Sodexo
BTP (Better Tomorrow Plan)
fourteen commitments, 175
global code of conduct compliance, 180
Supplier Code of Conduct, 180
supplier sustainability practices, 179
changes, implementing
local, fair, and responsibly produced products, 187-188
Corporate Citizenship Progress website, 174
future, 190
impact from changes, measuring, 183-184
income statement, 192
NORAM (North America)
carbon footprint, 186
energy efficiency site-level actions, 194
local produce purchases, 188-195
organizational chart, 176
revenue, 176
stakeholder engagement, 182
subject matters experts, hiring, 181-182
sustainability priorities, 181
water conservation site-level actions, 187
operational challenges, 191
revenue, 192
SMG (Supply Management Group), 177
client business risks, reducing, 178
gross margins, increasing, 178
product pricing, 177
sustainability issues, 182-183
software innovations, 236
sourcing. See suppliers
South Carolina electronic waste regulations, 166
stakeholder engagement, managing, 182
auditing, 201
challenges, 204
changes, implementing
local, fair, and responsibly produced products, 187-188
Code of Conduct, 180
impact from changes, measuring, 183
operations, reviewing, 178
performance metrics, 207
sourcing strategies
challenges, 204
objectives, 202
sustainability practices, 179
supply chains
client business risks, reducing, 178
disruptions, minimizing, 35
GroBaby Foods
auditing, 201
overview, 200
gross margins, increasing, 178
managing, 177
natural disaster impact
culture preservation in downturns, 53-55
customer base assessment, 50-52
future workforce reduction policies, 56-57
Honda cuts news article, 60-61
Japanese earthquake and tsunami overview, 44-46
product pricing, 177
Supplier Code of Conduct, 180
sustainability
supplier compliance failure, 197-198
global code of conduct compliance, 180
impact from changes, measuring, 183-184
local, fair, and responsibly produced products, 187-188
NH Hoteles developments, 295
objectives, 202
Supplier Code of Conduct, 180
supplier practices, 179
technology changes (electronic waste), 162-163
Thailand floods in 2011, 29-31
TMFs (Traffic Mitigation Fees), 213
See also NH Hoteles
tracking aid shipments, 15
transportation
TRQSS, Inc.
culture preservation in downturns, 53-55
customer base assessment, 50-52
future workforce reduction policies, 56-57
Honda cuts news article, 60-61
Japanese earthquake and tsunami overview, 44-46
truck arrival management (TAM), 211-212
U
U.S. Geological Survey website, 113
UK Department for Environment, Food and Rural Affairs (DEFRA), 120
UNICEF Bangladesh child birth registrations website, 272
University of San Diego e-waste collection facts website, 168
V
Verizon e-waste recycling, 167
VOCs (volatile organic compounds), 235
W
water conservation
NH Hoteles, 292
Wayne State University Doctor of Philosophy Global Executive Track website, 43
websites
ABC News Business, 66
Aloshikha Rajihar Social Development Centre, 267
Aungkur Pali Unnayan Kendra, 268
BTP fourteen commitments, 175
carbon tax to curb global warming article, 135
cargo container facilities, 213
Centre for Research on the Epidemiology of Disasters, 33
CRT recycling, 166
DEFRA, 120
electronic waste, 162
Electronics Take Back Coalition, 163
end-of-life management, 165
EPA recycling information website, 169
federal export legislation, 168
global dumping, 168
University of San Diego e-waste collection facts, 168
hazardous trail, 163
EPA (Environmental Protection Agency), 170
Global Aquaculture Alliance, 189
Honda worldwide production data, 67
IH&RA (International Hotel & Restaurant Association), 280
KMCI (Knowledge Management Consortium International), 277
MAN cutting tools survey, 104
Marine Stewardship Council, 189
new energy finance, 95
NTM (Network for Transport and Environment), 120
OECD (Organization for Economic Co-operation and Development), 296
Pfizer geothermal project, 82
PierPass, 213
Sandvik Tooling brochure, 98
SLOPB (Stitching Land Ontwikkelings Project Bangladesh), 268
Sodexo Corporate Citizenship Progress, 174
South Carolina electronic waste regulations, 166
Thailand flood news stories, 64
U.S. Geological Survey, 113
UNICEF Bangladesh child birth registrations, 272
Verizon e-waste recycling, 167
Wayne State University Doctor of Philosophy Global Executive Track, 43
Western Digital Corporation, 32
World Tourism Organization (WTO), 296
World Travel & Tourism Council (WTTC), 296
Western Digital Corporation
factory flood
communication consistency, 36
employee safety, 35
future considerations, 41
planning and preparedness, 33-34
supply chain disruptions, minimizing, 35
website, 32
WooB (Wood-Pellet Boiler) Project, 82-85
central elements pre-project cost estimates, 92
maintenance costs, 92
workforce reduction policies, 56-57
WTO (World Tourism Organization) website, 296
WTTC (World Travel & Tourism Council) website, 296