Contents
Part 1. Development by Modeling Effective Leadership
[3] Recognize and Reward Achievement
[4] Model Effective Confrontation
[5] Provide Challenge and Support
[6] Keep the Troops in the Loop
[7] Check in with a Thought of the Day
[8] Realize Your Team Is Your Customer
[11] Facilitate a Culture of Accountability
[12] Tap into Their Passion, Unleash the Energy
[13] Hold Standing One-on-Ones
[14] Help Make Their Vision a Reality
Part 2. Development Through Skill Building
[19] Create Great Communicators
[21] Let Them Answer the “How”
[22] Establish Action Learning Projects
[23] Design a Department Retreat
[24] Implement an Operating Calendar
[25] Create a Culture of Benchmarking
Part 3. Development Through Conceptual Understanding
[26] Foster Critical Reflection
[29] Create an Organizational FAQ
[30] Conduct a Quick Case Study
[32] Remain Focused on the Solutions, Not the Barriers
[33] Conduct After-Action Reviews
[34] Help Diagnose the Challenge—Technical or Adaptive?
[35] Transfer School Work Back to Your Work
Part 4. Development Through Personal Growth
[36] Foster Growth Through Personal Development Plans
[37] Capture and Share the Learning
[38] Develop Emotional Intelligence
[39] Facilitate Developmental Relationships
[40] Encourage Service in the Community
[42] Coordinate an On-Boarding Process
[43] Facilitate Cross-Departmental Problem Solving
[44] Create Teachers and Leaders
[45] Give Out the Monumental Assignment
Part 5. Development Through Feedback
[46] Create a Culture of Feedback
[47] Set Aside Time for Self-Evaluation
[48] Provide Development Through Assessment