Chapter 1
Attracting Stars Is Lucrative—and So Much More
Chapter 2
Determine Whether You Have Stars (or Not)
Chapter 3
Distill the Right Attitudes—and Make Them Stick
Chapter 4
Take Action With Your Underperformers
Chapter 5
Use the Star Chart to Rate Your Current Team
Chapter 6
Dispel the People Myths That Most Affect Your Company
Chapter 7
Identify Problems That Might Cause Your Stars to Leave
Chapter 8
Reward and Develop Your Stars (The “A Box”)
Chapter 9
Coach Your Potential Stars (The “B Box”)
Chapter 10
Navigate the Wrong Fits (The “C Box”)
Chapter 11
Deal With Your Productive-but-Difficults (The “D” Box)
Chapter 12
Learn Team Leadership Skills From Parenting
Chapter 13
Help Everyone Be Their Best
Chapter 14
Master the Coach and Connect Concept
Chapter 15
Handle Those Tough HR Conversations