VENDORS THAT CONSULT ON USABILITY LAB DESIGN, SELL OR RENT LAB EQUIPMENT, OR BUILD LABS
Throughout the book we have mentioned vendors for a variety of purposes. Here we present the vendors that consult on the design of labs, sell or rent lab equipment, and/or build usability labs. The specific service offered by these companies varies. We do not have experience with all of these vendors. These are companies that we were able to find the most information about. They are placed in alphabetical order and it is not a complete list. You can always do a web search to find other references, but we recommend speaking with other people in the Human–Computer Interaction (HCI) industry to get recommendations. Additional usability consultants can be found on the Usability Professionals’ Association (UPA) Consultant List (www.upassoc.org/people_pages/consultants_directory/index.html).
American Institutes for Research, 490 Virginia Road, Floor One, Concord, MA 01742-2747, USA
Web: www.air.org
Noldus Information Technology, International HQ: P.O. Box 268, 6700 AG, Wageningen, The Netherlands
E-mail: [email protected]
Web: www.noldus.com
North American HQ: 751 Miller Drive, Suite E-5, Leesburg, VA 20175, USA
E-mail: [email protected]
Web: www.noldus.com
Norm Wilcox Associates, 4507 Metropolitan Court, Suite F, Frederick, MD 21704-9452, USA
E-mail: [email protected]
Web: www.normwilcox.com/default.htm
OTIVO, Inc., 451 Hayes St, Floor 3, San Francisco, CA 94102, USA
E-mail: [email protected]
Web: www.otivo.com
Ovo Studios, Cleveland, OH, and Pittsburgh, PA They offer portable usability labs as well as full service usability lab design and installation.
Phone: [OH] (440) 247-2501; [PA] (412) 401-5598
E-mail: [OH] [email protected]; [PA] [email protected]
Web: www.ovostudios.com
Snader and Associates, Multiple locations in Northern California
In northern CA, they consult on lab design, selling the equipment, and installing it. They also rent lab equipment.
E-mail: [email protected]
Web: www.snader.com
Triangle Research Collaborative, Inc., PO Box 12167, Research Triangle Park (RTP), NC 27709-2167, USA
They design and implement complete lab solutions for both portable and permanent labs.
E-mail: [email protected]
Web: http://trctech.com
Alucid Solution, Inc. (formerly Usability Systems, Inc.), 6845 Shiloh Road East, Suite D-10, Alpharetta, GA 30005, USA
E-mail: [email protected]