If you often have customers switch one product for another or if you have a downloadable product that you want to give away to customers, then it can be a bit of a pain to manually create an order. You could manually type in their information, run a search for the products, set the payment and shipping info, and then save the order. That does work, but it's time-consuming.
To speed things up, there's a handy extension that asks you for a customer name, asks you for one or more products you're giving away, and then creates the order for you. It probably cuts the amount of time you spend giving away a product in half.
You'll need the WooCommerce Give Products plugin, available at WooThemes.com, installed and activated on your site.
Giving away products with this extension can be done on the special Give Products page by filling in a few fields and clicking on a button:
- From the WordPress admin, go to Products | Give Products.
- Type in the customer's name, e-mail, or ID into the customer field and click on the correct autosuggestion.
- Type in the product you wish to give the user and click on the correct autosuggestion. You can enter as many products as you wish to give away.
- Click on Give product(s).
The extension will do all the hard work of creating the order for you and sending the customer an email, letting them know they were gifted a product. If it's a downloadable product, they'll also receive a link to the product.