-
Author AXELOS
A practical guide for managers who are currently working in an Agile environment or have plans to adopt an Agile methodology within their organization. This guide describes what Agile means, its benefits and pitfalls, and the difference between Agile and the more traditio....
Release Date 2016/09 -
Building the Agile Enterprise, 2nd Edition
Author Fred A. Cummins
Building the Agile Enterprise with Capabilities, Collaborations and Values, Second Edition covers advances that make technology more powerful and pervasive while, at the same time, improving alignment of technology with business. Using numerous examples, illustrati....
Release Date 2016/09 -
Author Rui Young Maximo , Phil Sharp , Pat Richard , Alex Lewis
Skype for Business UnleashedThis is the most comprehensive, realistic, and useful guide to Skype for Business Server 2015, Microsoft’s most powerful unified communications system. Four leading Microsoft unified communications consultants share in-the-trenches guid....
Release Date 2016/09 -
Microsoft Dynamics® CRM 2016 Unleashed
Author Marc Wolenik
Microsoft Dynamics®CRM 2016 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing every new Online and On-Premises version of Dynamics CRM 2016. Leading Dynamics implementer Marc Wolenik presents compr....
Release Date 2016/09 -
Statistical Shape Analysis, 2nd Edition
Author Kanti V. Mardia , Ian L. Dryden
A thoroughly revised and updated edition of this introduction to modern statistical methods for shape analysisShape analysis is an important tool in the many disciplines where objects are compared using geometrical features. Examples include comparing brain shape ....
Release Date 2016/09 -
Author Mike Weinberg , Paul Smith
Despite all the high-tech tools available to salespeople, the most personal method still works best.Storytelling packs the emotional punch to turn routine presentations into productive relationships. It explains products or services in ways that resonate; it connec....
Release Date 2016/09 -
Author Mike Weinberg , Jeb Blout , Mark Hunter
As a salesperson, your pipeline is the key to your success. No matter what changes, that remains the same. Top producers prospect—and they do it ALL THE TIME. “But how?” you ask, “In the age of the Internet, isn’t cold-calling dead?”Now, in his new book, sales exper....
Release Date 2016/09 -
The Analytic Hospitality Executive
Author Kelly A. McGuire
Targeted analytics to address the unique opportunities in hospitality and gamingThe Analytic Hospitality Executive helps decision makers understand big data and how it can drive value in the industry. Written by a leading business analytics expert who specializes i....
Release Date 2016/09 -
Author Bill Franks , James Taylor , Tho H. Nguyen
An integrated, strategic approach to higher-value analyticsLeaders and Innovators: How Data-Driven Organizations Are Winning with Analytics shows how businesses leverage enterprise analytics to gain strategic insights for profitability and growth. The key factor is....
Release Date 2016/09 -
Author Ben Lamorte , Paul R. Niven
Everything you need to implement Objectives and Key Results (OKRs) effectively Objectives and Key Results is the first full-fledged reference guide on Objectives and Key Results, a critical thinking framework designed to help organizations create value through focu....
Release Date 2016/09 -
Author Jamie Shanks
A concrete framework for engaging today's buyer and building relationshipsSocial Selling Mastery provides a key resource for sales and marketing professionals seeking a better way to connect with today's customer. Author Jamie Shanks has personally built Social S....
Release Date 2016/09 -
The Financial Controller and CFO's Toolkit, 3rd Edition
Author David Parmenter
Simplify and streamline your way to a winning legacyWinning CFOs is a hybrid handbook and toolkit with over 100 lean practice solutions and a wealth of practical tools for senior financial managers of small, midsized and large companies. This book outlines the minds....
Release Date 2016/09 -
The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Author Karyn Ross , Jeffrey Liker
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way.A must-read for service professionals of every level,....
Release Date 2016/09 -
Author Danielle Harlan
Say goodbye to the old model of leadership. SAY HELLO TO THE NEW ALPHAS.If you want to make an impact—in your work, your life, and the world at large—it’s time to scrap the traditional thinking about leadership. The game is changing. Power is shifting. And a brave ....
Release Date 2016/09 -
The 12 Powers of a Marketing Leader: How to Succeed by Building Customer and Company Value
Author Patrick Barwise , Thomas Barta
WHAT MAKES AN EFFECTIVE AND SUCCESSFUL MARKETING LEADER?The 12 Powers of a Marketing Leader, by former McKinsey Partner Thomas Barta and senior London Business School professor Patrick Barwise, is the first research-based leadership book for marketers in the 21st c....
Release Date 2016/09 -
Project Management Step by Step, 2nd Edition
Author Richard Newton
You’ve been given a project to run. You know you need to get it right, but you don’t know what you need to do and in what order to make sure it all runs smoothly and you come out of it looking great. You need Project Management Step by Step. Almost every manager a....
Release Date 2016/09 -
Author Alan Pennington
Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business. Fr....
Release Date 2016/09 -
Managing IT Performance to Create Business Value
Author Jessica Keyes
Managing IT Performance to Create Business Value provides examples, case histories, and current research for critical business issues such as performance measurement and management, continuous process improvement, knowledge management, risk management, benchmarkin....
Release Date 2016/09 -
Engendered Economics: Incorporating Diversity into Political Economy
Author William Fraher , Heather Boushey , Ellen Mutari
This book provides an overview of current developments within feminist political economy, including reformulations of economic theory, historical and empirical research on the economic roles and status of women and people of color, as well as proposals for broadeni....
Release Date 2016/09 -
The U.S. Constitution, 2nd Edition
Author Timothy Harper
One of the most revered, imitated, and controversial governmental documents in the world, the U.S. Constitution serves as the foundation for the American government and shapes the lives of Americans every day. Yet, how many of us know its history and the impa....
Release Date 2016/09 -
IT Security Risk Control Management: An Audit Preparation Plan
Author Raymond Pompon
Follow step-by-step guidance to craft a successful security program. You will identify with the paradoxes of information security and discover handy tools that hook security controls into business processes.Information security is more than configuring firewalls, r....
Release Date 2016/09 -
Cybersecurity for Hospitals and Healthcare Facilities: A Guide to Detection and Prevention
Author Luis Ayala
Learn how to detect and prevent the hacking of medical equipment at hospitals and healthcare facilities. A cyber-physical attack on building equipment pales in comparison to the damage a determined hacker can do if he/she gains access to a medical-grade network as ....
Release Date 2016/09 -
The Remote Worker's Survival Guide
Author Esther Schindler
Telecommuting is an incredible way to work, especially for programmers and other tech workers. Besides the advantages of working from your own home (and avoiding rush hour), remote work offers independence, flexibility, and more control over your work environment. ....
Release Date 2016/09 -
Evolving Architectures of FinTech
Author Mike Barlow
Many regard FinTech as another example of technological disruption, but FinTech solutions need to integrate with existing systems in the financial industry, not replace them. As this report explains, "integration" between emerging technology and the entrenched fina....
Release Date 2016/09 -
Fintech, Open Source, and Emerging Markets
Author Cornelia Lévy-Bencheton
Technological innovation is disrupting many venerable institutions but nowhere is the impact more striking than digital and mobile technology in financial services. This report examines the multifaceted role of FinTech in emerging economies, where billions of peopl....
Release Date 2016/09 -
Author Paul Witt
In this volume, leading scholars from the fields of communication, educational psychology, and international education address what is known about the strategic role of interpersonal communication in the teaching/learning process. Instruction often involves spoken ....
Release Date 2016/09 -
Zen and the Art of Business Communication
Author Susan L. Luck
In today’s online world, our professional image depends on our ability to communicate. Whether we’re communicating by email, text, social media, written reports or presentations, how we use our words often determines how others view us. This book offers....
Release Date 2016/09 -
Author Thomas H. Davenport , Adele Sweetwood
How to lead the changeAnalytics are driving big changes, not only in what marketing departments do but in how they are organized, staffed, led, and run. Leaders are grappling with issues that range from building an analytically driven marketing organization and det....
Release Date 2016/09 -
Author Judy Shepard , Joe Solmonese
Under Joe Solmonese's leadership, the Human Rights Campaign became the model other organizations look toward to create effective social and political change. Against daunting odds, HRC was instrumental in passing landmark national legislation such as the Matt....
Release Date 2016/09 -
Author Charles Vogl
Create a Culture of Belonging!Strong cultures help people support one another, share their passions, and achieve big goals. And such cultures of belonging aren't just happy accidents - they can be purposefully cultivated, whether they're in a company, a fait....
Release Date 2016/09