Home Page Icon
Home Page
Table of Contents for
Contents
Close
Contents
by Alan Melkman
Training International Managers
Cover
Half Title
Title
Copyright
Contents
List of Figures
List of Tables
Preface
Acknowledgements
PART I THE CONTEXT OF INTERNATIONAL MANAGEMENT TRAINING
1 Introduction
The global perspective
Cultural challenges for international managers
Learning events in the twenty-first century
The main purpose of this book
How the book is structured
Reading plan
2 A Model of Cultural Diversity
A model of cultural diversity
Impact of Hofstede's cultural dimensions on management issues
Summary
3 Learning Styles and Training Styles in a Multi-Cultural Setting
What are learning styles?
Training styles
Learning styles, training styles and culture
Increasing the sensitivity of participants to cultural differences
Summary
4 The Client Perspective
Client expectations from training
Clients from different cultural backgrounds
Client perceptions on training evaluation
Client involvement with the development of training materials
Summary
Action plan
5 The Economics of Training International Managers
Benefits of training managers from different cultures as a group
Costs of training managers from different countries as a group
Summary
Action plan
PART II TRAINING DESIGN, DEVELOPMENT AND LEARNING PROCESSES
6 The SUCCESS Structure for Designing, Deploying, Delivering and Evaluating the Learning Process
The training process
Levels of organization training commitment
The SUCCESS training methodology
Applying the SUCCESS model to particular organizations
Summary
Benchmark your organization
Action plan
7 Surveying the Background and the Context
Breadth before depth
Useful additional sources of information
Preparation for interactions with the client company
Outputs from the survey stage
Summary
Action plan
8 Understanding the Training Needs, Real and Perceived
Understanding organizational training needs
Understanding group training needs
Understanding individual training needs
Outputs from the understand stage
Summary
Action plan
9 Creating the Training Intervention and Preparing the Groundwork
The inputs
Overall training/learning objectives
The output from the create stage
Use of the SOCMAT tool
Pre- and post-course activity
Summary
Action plan
10 Conducting the Training of International Managers
The tools
Outputs from the conduct stage
Summary
Action plan
11 Evaluating the Training Intervention
Structural framework
Output from the evaluate stage
Summary
Action plan
12 Strengthening the Learning of International Managers
The tools
Output from the strengthen stage
Summary
Action plan
13 Sustaining International Managers' New Behaviours in the Workplace
Objectives of the sustain phase
The tools
Output from the sustain phase
Summary
Action plan
PART III MAKING THE TRAINING SPARKLE
14 Organizing Participants to Learn from Each Other
Breakout groups in practice
Important guidance for organizing successful breakout groups
An example of a well-constructed breakout exercise
Effective exercises for breakout groups
The dynamics of breakout groups
Summary
Action plan
15 Use of English with International Managers
Eyes and ears
Simplicity
Aids to comprehension
Understanding the participants' native language
Summary
Action plan
16 Seeking and Using Feedback from Individuals and Groups
Should the trainer be an expert?
Feedback from breakout groups
Dealing with and asking questions
Summary
Action plan
17 Effective Trainer Behaviours
Training to entertain
The all-important opening and dealing with low points
Meeting the challenge of diverse cultures and personality types
Dealing with challenging behaviour
Compassion and business building
Summary
Action plan
18 Summary of Key Points in Training International Managers
Keeping the client and the participants in mind
Delivering pre-course work
Preparing to deliver the course materials
Piloting materials for use with international audiences
Special points for attention during the course
After completion of delivery of the training
Summary
Action plan
Further Reading
Index
Search in book...
Toggle Font Controls
Playlists
Add To
Create new playlist
Name your new playlist
Playlist description (optional)
Cancel
Create playlist
Sign In
Email address
Password
Forgot Password?
Create account
Login
or
Continue with Facebook
Continue with Google
Sign Up
Full Name
Email address
Confirm Email Address
Password
Login
Create account
or
Continue with Facebook
Continue with Google
Prev
Previous Chapter
Copyright
Next
Next Chapter
List of Figures
Contents
List of Figures
List of Tables
Preface
Acknowledgements
PART I THE CONTEXT OF INTERNATIONAL MANAGEMENT TRAINING
1 Introduction
The global perspective
Cultural challenges for international managers
Learning events in the twenty-first century
The main purpose of this book
How the book is structured
Reading plan
2 A Model of Cultural Diversity
A model of cultural diversity
Impact of Hofstede's cultural dimensions on management issues
Summary
3 Learning Styles and Training Styles in a Multi-Cultural Setting
What are learning styles?
Training styles
Learning styles, training styles and culture
Increasing the sensitivity of participants to cultural differences
Summary
4 The Client Perspective
Client expectations from training
Clients from different cultural backgrounds
Client perceptions on training evaluation
Client involvement with the development of training materials
Summary
Action plan
5 The Economics of Training International Managers
Benefits of training managers from different cultures as a group
Costs of training managers from different countries as a group
Summary
Action plan
PART II TRAINING DESIGN, DEVELOPMENT AND LEARNING PROCESSES
6 The SUCCESS Structure for Designing, Deploying, Delivering and Evaluating the Learning Process
The training process
Levels of organization training commitment
The SUCCESS training methodology
Applying the SUCCESS model to particular organizations
Summary
Benchmark your organization
Action plan
7 Surveying the Background and the Context
Breadth before depth
Useful additional sources of information
Preparation for interactions with the client company
Outputs from the survey stage
Summary
Action plan
8 Understanding the Training Needs, Real and Perceived
Understanding organizational training needs
Understanding group training needs
Understanding individual training needs
Outputs from the understand stage
Summary
Action plan
9 Creating the Training Intervention and Preparing the Groundwork
The inputs
Overall training/learning objectives
The output from the create stage
Use of the SOCMAT tool
Pre- and post-course activity
Summary
Action plan
10 Conducting the Training of International Managers
The tools
Outputs from the conduct stage
Summary
Action plan
11 Evaluating the Training Intervention
Structural framework
Output from the evaluate stage
Summary
Action plan
12 Strengthening the Learning of International Managers
The tools
Output from the strengthen stage
Summary
Action plan
13 Sustaining International Managers' New Behaviours in the Workplace
Objectives of the sustain phase
The tools
Output from the sustain phase
Summary
Action plan
PART III MAKING THE TRAINING SPARKLE
14 Organizing Participants to Learn from Each Other
Breakout groups in practice
Important guidance for organizing successful breakout groups
An example of a well-constructed breakout exercise
Effective exercises for breakout groups
The dynamics of breakout groups
Summary
Action plan
15 Use of English with International Managers
Eyes and ears
Simplicity
Aids to comprehension
Understanding the participants' native language
Summary
Action plan
16 Seeking and Using Feedback from Individuals and Groups
Should the trainer be an expert?
Feedback from breakout groups
Dealing with and asking questions
Summary
Action plan
17 Effective Trainer Behaviours
Training to entertain
The all-important opening and dealing with low points
Meeting the challenge of diverse cultures and personality types
Dealing with challenging behaviour
Compassion and business building
Summary
Action plan
18 Summary of Key Points in Training International Managers
Keeping the client and the participants in mind
Delivering pre-course work
Preparing to deliver the course materials
Piloting materials for use with international audiences
Special points for attention during the course
After completion of delivery of the training
Summary
Action plan
Further Reading
Index
Cover
Half Title
Title
Copyright
Contents
List of Figures
List of Tables
Preface
Acknowledgements
PART I THE CONTEXT OF INTERNATIONAL MANAGEMENT TRAINING
1 Introduction
The global perspective
Cultural challenges for international managers
Learning events in the twenty-first century
The main purpose of this book
How the book is structured
Reading plan
2 A Model of Cultural Diversity
A model of cultural diversity
Impact of Hofstede's cultural dimensions on management issues
Summary
3 Learning Styles and Training Styles in a Multi-Cultural Setting
What are learning styles?
Training styles
Learning styles, training styles and culture
Increasing the sensitivity of participants to cultural differences
Summary
4 The Client Perspective
Client expectations from training
Clients from different cultural backgrounds
Client perceptions on training evaluation
Client involvement with the development of training materials
Summary
Action plan
5 The Economics of Training International Managers
Benefits of training managers from different cultures as a group
Costs of training managers from different countries as a group
Summary
Action plan
PART II TRAINING DESIGN, DEVELOPMENT AND LEARNING PROCESSES
6 The SUCCESS Structure for Designing, Deploying, Delivering and Evaluating the Learning Process
The training process
Levels of organization training commitment
The SUCCESS training methodology
Applying the SUCCESS model to particular organizations
Summary
Benchmark your organization
Action plan
7 Surveying the Background and the Context
Breadth before depth
Useful additional sources of information
Preparation for interactions with the client company
Outputs from the survey stage
Summary
Action plan
8 Understanding the Training Needs, Real and Perceived
Understanding organizational training needs
Understanding group training needs
Understanding individual training needs
Outputs from the understand stage
Summary
Action plan
9 Creating the Training Intervention and Preparing the Groundwork
The inputs
Overall training/learning objectives
The output from the create stage
Use of the SOCMAT tool
Pre- and post-course activity
Summary
Action plan
10 Conducting the Training of International Managers
The tools
Outputs from the conduct stage
Summary
Action plan
11 Evaluating the Training Intervention
Structural framework
Output from the evaluate stage
Summary
Action plan
12 Strengthening the Learning of International Managers
The tools
Output from the strengthen stage
Summary
Action plan
13 Sustaining International Managers' New Behaviours in the Workplace
Objectives of the sustain phase
The tools
Output from the sustain phase
Summary
Action plan
PART III MAKING THE TRAINING SPARKLE
14 Organizing Participants to Learn from Each Other
Breakout groups in practice
Important guidance for organizing successful breakout groups
An example of a well-constructed breakout exercise
Effective exercises for breakout groups
The dynamics of breakout groups
Summary
Action plan
15 Use of English with International Managers
Eyes and ears
Simplicity
Aids to comprehension
Understanding the participants' native language
Summary
Action plan
16 Seeking and Using Feedback from Individuals and Groups
Should the trainer be an expert?
Feedback from breakout groups
Dealing with and asking questions
Summary
Action plan
17 Effective Trainer Behaviours
Training to entertain
The all-important opening and dealing with low points
Meeting the challenge of diverse cultures and personality types
Dealing with challenging behaviour
Compassion and business building
Summary
Action plan
18 Summary of Key Points in Training International Managers
Keeping the client and the participants in mind
Delivering pre-course work
Preparing to deliver the course materials
Piloting materials for use with international audiences
Special points for attention during the course
After completion of delivery of the training
Summary
Action plan
Further Reading
Index
i
ii
iii
iv
v
vi
vii
viii
ix
x
xi
xii
xiii
xiv
xv
xvi
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
Guide
Cover
Half Title
Title
Copyright
Contents
List of Figures
List of Tables
Preface
Acknowledgements
Start of Content
Further Reading
Index
Add Highlight
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click
here
login for view all page.
Day Mode
Cloud Mode
Night Mode
Reset