Get Satisfaction (http://getsatisfaction.com) is an "unofficial" customer support service. There are other similar customer satisfaction services such as eKomi (http://www.ekomi.co.uk), which can be integrated with Magento in a similar fashion.

Though there are currently no modules for Magento, you may want to consider signing up for a Get Satisfaction account and adding a link to your store's footer area, asking for customer feedback. Free accounts are available, although the number of visits per month your account can receive is limited.

To add the link, sign up for a company account on Get Satisfaction. Open your store's administration panel, and select the Static blocks option under CMS:

You can now select the Footer links static block from the list:

The address of the Cheesy Cheese Store's Get Satisfaction account is http://www.getsatisfaction.com/cheesycheesestore, so we need to add a link to this in the content.

By default, the content already in the Footer Links block is similar to:

<ul>
<li><a href="{{store url=""}}about">About Us</a></li>
<li class="last"><a href="{{store url=""}} customer-service">Customer Service</a></li>
</ul>

We'll change the Customer service link currently there to Customer feedback, and link to our store's Get Satisfaction account.

<ul>
<li>
<a href="{{store url=""}}about-magento-demo-store">About Us</a>
</li>
<li class="last">
<a href="http://www.getsatisfaction.com/cheesycheesestore" title="Customer feedback">Customer feedback</a>
</li>
</ul>

Once you have saved these changes, the new link will appear in your store's footer.