Table of Contents
Chapter 1: The business value of business intelligence
Chapter 3: Business intelligence readiness
Chapter 4: Business-centric business intelligence development with the BI pathway method
Chapter 5: Leading and managing a business intelligence-driven profit improvement program
Chapter 6: Business intelligence in the broader information technology context
Chapter 7: Important ways business intelligence can drive profit improvement
Chapter 8: Common mistakes companies make on business intelligence initiatives
Chapter 9: A view over the horizon