The list below the 540 new entries in this edition. Revised entries are not listed here.
Analytic Hierarchy Process (AHP)
Application Service Provider (ASP)
Automated Data Collection (ADC)
Automated Identification and Data Capture (AIDC)
Automatic Call Distributor (ACD)
CEMS (Contract Electronics Manufacturing Services)
continuous probability distribution
Contract Electronics Manufacturing Services (CEMS)
CRP (Capacity Requirements Planning)
cumulative distribution function
Defective Parts Per Million (DPPM)
discrete probability distribution
Efficient Consumer Response (ECR)
Electronics Manufacturing Services (EMS)
EMS (Electronics Manufacturing Services)
engineering change review board
Fast Moving Consumer Goods (FMCG)
forming-storming-norming-performing model
General Agreement on Tariffs and Trade (GATT)
Global Data Synchronization Network (GDSN)
Good Manufacturing Practices (GMP)
Maintenance-Repair-Operations (MRO)
Management By Objectives (MBO)
Manufacturing and Service Operations Management Society (MSOM)
Measurement System Analysis (MSA)
Mergers and Acquisitions (M&A)
negative binomial distribution
negative exponential distribution
North American Free Trade Agreement (NAFTA)
Occupational Safety and Health Administration (OSHA)
ODM (Original Design Manufacturer)
Optical Character Recognition (OCR)
Original Design Manufacturer (ODM)
Principal Components Analysis (PCA)
qualitative forecasting methods
quantitative forecasting methods
Reliability-Centered Maintenance (RCM)
Return Goods Authorization (RGA)
Return Material Authorization (RMA)
Sales Inventory & Operations Planning (SI&OP)
square root law for safety stock
Standard Operating Procedure (SOP)
Time Phased Order Point (TPOP)
Vehicle Scheduling Problem (VSP)