Contents

The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts

Preface

How Readers Can Use this Encyclopedia

How Instructors Can Use this Encyclopedia

About the Author

Quotes From Executives

Quotes From Professors and Students

Acknowledgments

Essential Supply Chain and Operations Terms

New Entries in this Edition

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A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

X

Y

Z

Useful Links

FT Press

Footnotes

Reinventing the Supply Chain Life Cycle: Strategies and Methods for Analysis and Decision Making

About the Authors

Preface

Chapter 1 Developing Supply Chain Strategies

Terms

1.1 Prerequisite Material

1.2 Supply Chain Strategic Planning

1.3 Critical Success Factors in Developing a Supply Chain Strategy

1.4 Supply Chain Strategies

1.5 A Procedure for Supply Chain Strategy Development

1.6 Starting Place for Strategy Development: Customer Value

1.7 What’s Next?

Chapter 2 Designing Supply Chains

Terms

2.1 Prerequisite Material

2.2 Design Consideration in a Firm’s Supply Chain Organizational Structure

2.3 Approaches to Supply Chain Design

2.4 Other Topics in Supply Chain Design

2.5 What’s Next?

Chapter 3 Staffing Supply Chains

Terms

3.1 Prerequisite Material

3.2 Staffing Supply Chains

3.3 Global Staffing Considerations

3.4 Other Staffing Topics

3.5 What’s Next?

Chapter 4 Managing Supply Chains

Terms

4.1 Prerequisite Material

4.2 Managerial Topics in Planning/Organizing Supply Chains

4.3 Managerial Topics in Staffing Supply Chains

4.4 Managerial Topics in Leading/Directing Supply Chains

4.5 Managerial Topics in Monitoring/Controlling Supply Chains

4.6 What’s Next?

Chapter 5 Social, Ethical, and Legal Considerations

Terms

5.1 Prerequisite Material

5.2 Principles and Standards of Ethical Supply Management Conduct

5.3 Principles of Social Responsibility

5.4 Measuring Social Responsibility Performance

5.5 Other Social, Ethical, and Legal Topics

5.6 What’s Next?

Chapter 6 Sustainable Supply Chains

Terms

6.1 Prerequisite Material

6.2 Managing Sustainable Supply Chains

6.3 A Model for Sustainability

6.4 Other Topics in Sustainability

6.5 What’s Next?

Chapter 7 Aligning Supply Chains to Meet Life Cycle Customer Demands

Terms

7.1 Prerequisite Material

7.2 Demand Planning Procedure

7.3 Aligning Supply Chain Resources

7.4 Other Alignment Topics

7.5 What’s Next?

Chapter 8 Negotiating

Terms

8.1 Prerequisite Material

8.2 Guiding Principles in Negotiating Agreements

8.3 Other Negotiation Topics

8.4 What’s Next?

Chapter 9 Building an Agile and Flexible Supply Chain

Terms

9.1 Prerequisite Material

9.2 Agile Supply Chains

9.3 Flexible Supply Chain

9.4 Other Topics Related to Agile and Flexible Supply Chains

9.5 What’s Next?

Chapter 10 Developing Partnerships in Supply Chains

Terms

10.1 Prerequisite Material

10.2 Supplier Relationship Management Implementation Model

10.3 Other Topics Related to Developing Partnership in Supply Chains

10.4 What’s Next?

Chapter 11 Risk Management

Terms

11.1 Prerequisite Material

11.2 A Risk Management Process

11.3 Strategies and Tactics for Mitigating Risk

11.4 Other Topics in Risk Management

11.5 What’s Next?

Chapter 12 Lean and Other Cost-Reduction Strategies in Supply Chain Management

Terms

12.1 Prerequisite Material

12.2 Lean Supply Chain Management Principles

12.3 Other Cost-Reduction Strategies

12.4 Other Topics in Lean and Other Cost-Reduction Strategies in Supply Chain Management

12.5 What’s Next?

Chapter 13 Strategic Planning in Outsourcing

Terms

13.1 Prerequisite Material

13.2 Strategic Planning and the Outsourcing Process

13.3 Other Topics in Strategic Planning in Outsourcing

13.4 What’s Next?

Chapter 14 Interview with Mr. Mike Orr of Genuine Parts Company

Introduction

About the Interviewee

About Genuine Parts Company

Interview Questions and Answers

Chapter 15 Interview with Mr. Mark Holifield of The Home Depot

Introduction

About the Interviewee

About The Home Depot

Interview Questions and Answers

Chapter 16 Interview with Mr. Yadi Kamelian of Lincoln Industries

Introduction

About the Interviewee

About Lincoln Industries

Interview Questions and Answers

Chapter 17 Interview with Mr. Eddie Capel of Manhattan Associates

Introduction

About the Interviewee

About Manhattan Associates

Interview Questions and Answers

Chapter 18 Interview with Mr. Ron Robinson of LI-COR Biosciences

Introduction

About the Interviewee

About LI-COR

Interview Questions and Answers

Chapter 19 Interview with Mr. James Chris Gaffney of The Coca-Cola Company

Introduction

About the Interviewee

About the Coca-Cola Company

Interview Questions and Answers

Chapter 20 Interview with Mr. Brent Beabout of Office Depot

Introduction

About the Interviewee

About Office Depot

Interview Questions and Answers

Chapter 21 Novelette: So You Want to Build a Plant in a Foreign Country

Chapter 22 Novelette: So You Want to Eliminate a Plant in a Foreign Country

References

Index

FT Press

Supply Chain Network Design: Applying Optimization and Analytics to the Global Supply Chain

Preface

Part I: Introduction and Basic Building Blocks

1 The Value of Supply Chain Network Design

2 Intuition Building with Center of Gravity Models

3 Locating Facilities Using a Distance-Based Approach

4 Alternative Service Levels and Sensitivity Analysis

5 Adding Capacity to the Model

Part II: Adding Costs to Two-Echelon Supply Chains

6 Adding Outbound Transportation to the Model

7 Introducing Facility Fixed and Variable Costs

8 Baselines and Optimal Baselines

Part III: Advanced Modeling and Expanding to Multiple Echelons

9 Three-Echelon Supply Chain Modeling

10 Adding Multiple Products and Multisite Production Sourcing

11 Multi-Objective Optimization

Part IV: How to Get Industrial-Strength Results

12 The Art of Modeling

13 Data Aggregation in Network Design

14 Creating a Group and Running a Project

Part V: Case Study Wrap Up

15 Case Study: JPMS Chemicals Case Study

Index

FT Press

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