The problem statement is looking for differences in perception by organizational level, specifically between the nurse leaders and nurse professionals. The survey did not collect this information directly, but rather requested the respondent’s specific job title. To address the problem statement a new variable must be created that maps the various job titles into the two organizational categories. Highlight the column Primary Role and then select Cols > Utilities > Recode. Assign the nurse manager, associate nurse manager, and nurse educator/quality specialist the level “leader” and the registered nurse the level “nurse professional.” Create a new column entitled “Org Level” by selecting “New Column” from the Done drop-down menu.

The JMP Categorical platform can be used to create a table showing the number of responses and associated percentages in each of the two organizational levels. From the Analyze menu, select Consumer Research > Categorical with the “Count Missing Responses” option chosen as shown in Figure 3.1 Completed Categorical Dialog to Obtain Distribution of Organization Level.

The resulting table is shown in Figure 3.2 Distribution of Org Level.

Figure 3.2 Distribution of Org Level shows the distribution of nurse leaders and nurse professionals who responded to the survey which was obtained from Analyze > Consumer Research > Categorical with the “Count Missing Responses” option selected.

Forty-eight (18.5%) nurses chose not to give their job title.

Examining non-response can provide valuable insights when interpreting survey results. Of the 259 nurses responding to the survey, 25 (10%) were leaders and 186 (72%) were nurse professionals. Non-response Analysis compares the response frequencies by organization level to the frequencies found in the hospital’s nursing population.

The leaders responded to the survey in greater proportion than did the nurse professionals in comparison to their occurrence in the hospital’s nursing population. This means that the opinions of the leaders are overrepresented in the survey.