CHAPTER 1: WORK ON YOURSELF ALONE
Phase 2: Entering and Blending (Individual Sessions)
CHAPTER 3: MEASURE WILLINGNESS AND ABILITY
CHAPTER 4: DEVELOP POWER AND PRESENCE
CHAPTER 5: DEMONSTRATE COMMUNICATION STRATEGIES
Phase 3: Redirecting (Joint Sessions)
CHAPTER 7: RESOLVE, REFLECT, REINFORCE
CHAPTER 8: REVIEW AND FOLLOW-UP
APPENDIX A: BEFORE ACTION REVIEW
APPENDIX C: TURN ENEMIES INTO ALLIES “LITE”
APPENDIX D: SUPPORT BETWEEN SESSIONS