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About the Author
Ralph L. Kliem, PMP, has more than twenty-ve years of experience with
Fortune 500 rms in the nancial and aerospace industries. His vast and
varied experience in project and program management includes manag-
ing compliance, business continuity, and information technology projects
and programs.
In addition to being the author of more than 15 books, which have been
translated into several languages, he has published more than 200 articles
in leading business and information systems publications.
Kliem is an adjunct faculty member of City University in Seattle and
a former member of the Seattle Pacic University faculty, an instructor
with Bellevue College and Cascadia Community College, and a frequent
presenter to the Puget Sound chapter of the Project Management Institute
and other professional organizations. He also teaches Project Management
Professional (PMP) certication and other project management seminars
and workshops in the United States and abroad.
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