Laying the Groundwork for a Creative Environment • 119
Getting Started Checklist
Question Yes No
• Provide time for dening a problem or issue.
• Revisit the denition frequently to avoid having it be the focus of
activities occurring on the project.
• Seek consensus over the denition of a problem or issue before
determining any solution.
• Other:
Provide opportunities to create
• Allow team members to broaden their knowledge and experience to
discover more creative ways to perform project work.
• Encourage people to look for opportunities to be creative rather
thanwait.
• Identify and highlight problems or issues to address and ask for
volunteers.
• Provide some downtime to allow the subconscious to work.
• Other:
Broaden people’s knowledge and experience
• Conduct cross-training.
• Encourage people to look at other projects that have handled similar
problems or issues.
• Encourage people to share knowledge and experiences on the existing
and other projects.
• Have two or more people who have a diversied background work
jointly on a task.
• Provide broad-based training.
• Other:
Counter groupthink
• Bring in consultants from outside the project team.
• Have every decision identify potential pitfalls that accompany it.
• Hire people with a diversied background, including personality
types.
• Select someone at team meetings to play the devil’s advocate.
• Other:
Encourage transformational leadership
• Acknowledge that every project requires both types of leadership.
• Make the distinction between transformational and transactional
activities.
• Recognize publicly that transformational leadership has an inherent
risk that transactional leadership does not.
• Other:
120 • Creative, Ecient, and Eective Project Management
ENDNOTES
1. Daniel Goleman, Paul Kaufman, and Michael Ray, e Creative Spirit (New York:
Dutton, 1992), p. 130.
2. James M. Higgins, Innovate or Evaporate (Winter Park, FL: e New Management
Publishing Company, 1995), p. 269.
3. Goleman, Kaufman, and Ray, e Creative Spirit, p.107–110, 306.
4. Dietrich Dorner, e Logic of Failure (Cambridge, MA: Perseus Books, 1996), p. 99.
5. David Whyte, e Heart Aroused (New York: Doubleday, 1994), p. 96.
6. Whyte, e Heart Aroused, p. 76.
7. Dorner, e Logic of Failure, p. 45.
8. Dorner, e Logic of Failure, p. 7.
9. Dorner, e Logic of Failure, p. 61.
10. Goleman, Kaufman, and Ray, e Creative Spirit, p.127.
11. Whyte, e Heart Aroused, p. 143.
12. Whyte, e Heart Aroused, p. 78.
13. Whyte, e Heart Aroused, p. 79.
14. Goleman, Kaufman, and Ray, e Creative Spirit, p.140.
15. Whyte, e Heart Aroused, p. 92.
16. Goleman, Kaufman, and Ray, e Creative Spirit, p.121.
17. Dorner, e Logic of Failure, p. 76.
18. Goleman, Kaufman, and Ray, e Creative Spirit, p. 61–62.
19. Whyte, e Heart Aroused, p. 83.
20. Higgins, Innovate or Evaporate, p. 256.
21. Dorner, e Logic of Failure, p. 5.
22. Higgins, Innovate or Evaporate, p. 302.
23. Whyte, e Heart Aroused, p. 76.
24. Higgins, Innovate or Evaporate, pp. 261, 304.
25. Whyte, e Heart Aroused, p. 85.
26. Dorner, e Logic of Failure, p. 69.
27. Dorner, e Logic of Failure, p. 43.
28. Goleman, Kaufman, and Ray, e Creative Spirit, p. 106.
29. Higgins, Innovate or Evaporate, p. 307.
30. Whyte, e Heart Aroused, p. 131.
31. Dorner, e Logic of Failure, p. 90.
32. Dorner, e Logic of Failure, p. 92.
33. Dorner, e Logic of Failure, pp. 33–34.
34. Higgins, Innovate or Evaporate, p. 241.
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