If you are having problems with Windows Vista or a program installed on your computer and can’t figure out what to do, you can use System Information to locate valuable information for a support technician. For most people, the information in System Information is difficult to understand. However, if a support technician asks you for information about your system, you know where to find it. After you find the information, you can save and send it to the support technician.
View and Save System Information
Click the Start button, point to All Programs, click Accessories, click System Tools, and then click System Information.
Click System Summary to view the main information about your system.
You can display basic system information. Click the Start button, click Control Panel, double-click the System icon in Classic view. The basic information about your computer includes system rating, processor, memory (RAM), system type, network information, and Windows activation.