Our ancestors hunted in groups, set up homes, decided when to move on and agreed who was the leader of the close family grouping, most probably through body language and signs. Speech, which was far more efficient for daily living, then developed and gradually our fluency in body language declined. We might not be as body-lingual as they were but much of that language is hardwired and we, without being conscious of it, still ‘speak’ it. Often it reappears in the form of intuition with such statements as: ‘Strange, but there is something about that person I really like’ or ‘I can’t say for sure but I don’t think he is telling the truth.’ What is being picked up here is what the other person’s body is ‘saying’.
Our body says all sorts of things, including but not limited to:
What is interesting is that our bodies start ‘talking’ way before the words come out of our mouths. We will perspire from anxiety, when public speaking for instance, long before we are conscious that we are sweating.
When reading someone’s body there are three very important things to keep in mind.
First, our bodies communicate in clusters of signs. Just because I touch my mouth doesn’t mean I’m about to tell a lie as it could be just an itch that I need to scratch. But if other body signs occur at the same time, such as:
then it would be reasonably safe to assume that what is about to be said needs to be verified before being accepted.
Second, context is also important. Let’s take perspiration and add a dry mouth, which again might be a sign of mendacity, but if the room is hot and the person has just arrived in from the cold then this is more likely to be the body adjusting itself to the different environment. However, should perspiration suddenly occur for the first time in an interview candidate then whatever they say needs more probing as they may not be telling the truth.
Third is to do with sudden changes in the body. If we are sitting comfortably in a chair why would we suddenly move either forward or back from the person to whom we are talking? It could be discomfort but if it’s sudden then it’s more likely to be interest when we move forward and dislike when we move back.
My companion book Brilliant Body Language goes into far more detail on these matters so here we will just deal with the major aspects of body language that will be useful and relevant to self-development.
If you wish to get on in all aspects of life, to relate well to others, to persuade and to get into a rapport quickly, then your smile is the best piece of equipment you have available to be proficient and successful in your relationships.
People can very easily detect a false smile where just your mouth and lower face go through the motions. In the full smile, technically known as a ‘Duchenne smile’, the whole face bursts into life. Your face crinkles, showing your crows’ feet, and your eye-brows are slightly raised. In a really genuine smile the head also moves back slightly as if you are going to laugh.
When you use the full smile you will find that meeting someone, especially for the first time, goes particularly well, as does showing appreciation and acknowledging success.
A full smile indicates that you are not a threat, that you have great interpersonal skills and, although not true, is thought to indicate that you are more intelligent.
Most people are surprised to learn that there is no correlation between strength of a person’s grip and the forcefulness of their personality. However this myth is so well embedded into popular psychology that it’s an important aspect of self-development to be able to give a ‘good’ handshake. In your journey of self-development you are going to meet and work with many, many people and a firm handshake is going to create initial positive assumptions about you.
Here is how to do it:
What not to do:
It’s impossible to cover in detail all the possible body language signs as this would take a whole book in its own right. Taken from the companion text to this, Brilliant Body Language, the following, in alphabetical order is a list of most of these signs with a brief explanation. Being able to recognise just some of those signs whilst engaging in conversation with others will be of tremendous benefit to your self-development since your communication, comprehension and rapport skills will be greatly enhanced.
Natural rapport is really a subcomponent of body language. It’s something we do if we like the person we are with. It can almost be summed up in two words – ‘unintentional imitation’ – because we get into rapport without thinking. Like breathing, for most of the time we do not even think about it – we just do it. If there are specific people we want to make a good impression on that we don’t know yet, deliberately getting into rapport, whilst seeming a little Machiavellian, is a useful skill.
We have already covered the smile and the handshake, which will be a great start, but what comes next?
Next time you are in a social gathering or in a restaurant, observe the body positions of couples and you will see something quite interesting: people sitting opposite each other are almost a mirror image of one another. What is more interesting is that a dance is going on: when one person moves, soon after the other person moves in the same way, as if they are in a dance. Hands position themselves in the same way, as do arms, as do the shoulders, arms and feet. Heads nod almost at the same time. If one takes a sip of their drink, soon after the other person does the same.
So here is the first rule of engaging in rapport: make your body slowly move into an identical image of the other person’s body language. This takes real skill and demands a lot of practice until you do it almost unconsciously, which you would do anyway if you really ‘connected’ with the other person. It’s very important to be skilled at mirroring as no one likes to be mimicked. If someone knows about mirroring and sees your incompetent attempts at the skill they can have a lot of fun with you, moving, counter moving and employing strange positions just to see you trying desperately to catch up until you realise what is happening.
When you think that you have achieved rapport the next thing is to confirm it, and to make this assurance we have to engage in leading.
This is an important skill, especially when we want to persuade or influence someone, because we are more likely to be convinced by a person who is like us. We trust people who are like us.
This is how it works when you reverse roles. Up until now you have been following your partner to get into rapport, now it’s your turn to move, cross your legs, alter the position of your arms – whatever. Then if the other person moves in the same way and mirrors you, you can be fairly confident that you have established rapport with that person. Now is the time to present your ideas or concepts, or offer a product or service that you want the other person to accept.
This, then, is the process:
If the other person does not follow, then return to mirroring and repeat the cycle until they follow.
Master these skills, including how to introduce yourself effectively (which is covered in the following chapter), and you will be well able to build instant rapport and influence with anyone you meet.
1 Based on the initial work of my friend Gabrielle Griffin and published in my companion text Brilliant Body Language.
2 Pioneers in this work are Richard Bandler and John Grinder of NLP fame.