- JIRA 5.2 Essentials
- Table of Contents
- JIRA 5.2 Essentials
- Credits
- About the Author
- About the Reviewers
- www.PacktPub.com
- Preface
- 1. Getting Started with JIRA
- 2. Project Management
- 3. Issue Management
- 4. Field Management
- 5. Screen Management
- 6. Workflows and Business Processes
- Mapping business processes
- Understanding workflows
- Managing workflows
- Creating a workflow
- Editing a workflow
- Publishing a draft
- Steps and issue statuses
- Transitions
- Configuring a transition
- Using the workflow designer
- Deleting a workflow
- Copying a workflow
- Importing/exporting a workflow
- Using the JIRA workflow sharing plugin
- Using other workflow plugins
- Workflow schemes
- The Help Desk project
- Summary
- 7. E-mails and Notifications
- JIRA and e-mail
- Mail servers
- Working with outgoing mails
- Mail queues
- Manually sending e-mails
- Events
- Notifications
- The notification scheme
- Troubleshooting notifications
- Incoming e-mails
- Adding an incoming mail server
- Mail handlers
- Creating a new issue or adding a comment to an existing issue
- Adding a comment with the entire e-mail body
- Adding a comment from the non-quoted e-mail body
- Creating a new issue from each e-mail message
- Adding a comment before a specified marker or separator in the e-mail body
- Adding a mail handler
- Editing and deleting a mail handler
- The Help Desk project
- Summary
- 8. Securing JIRA
- 9. Searching, Reporting, and Analysis
- 10. General Administration
- 11. Advanced Features
- Index
Author
Patrick Li
Reviewers
Peter Callies
Sergey Markovich
Acquisition Editor
Andrew Duckworth
Lead Technical Editor
Sweny Sukumaran
Technical Editors
Lubna Shaikh
Jalasha D'costa
Project Coordinator
Shiksha Chaturvedi
Proofreader
Ting Baker
Indexer
Monica Ajmera Mehta
Graphics
Sheetal Alute
Aditi Gajjar
Production Coordinator
Shantanu Zagade
Cover Work
Shantanu Zagade
-
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click here login for view all page.