SECTION G

Continual Improvement—Larger Vital Issues

Chapter 30 Culture of Innovation and Improvement

Chapter 31 Environment for Continual Improvement Process—Organisational Practices

The best thing a leader can do for a Great Group is to allow its members to discover their own greatness

– Warren Bennis and Biderman

The supreme quality for leadership is unquestionably integrity. Without it no real success is possible…

– Dwight D. Eisenhower

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